Check your Promo Registrations!
Nov 23, 2013, 6:43 am
#1
Original Poster
Join Date: Jul 2004
Location: Western PA
Programs: AA EXP/2MM
Posts: 441
Check your Promo Registrations!
I know this should fall under website issues, but I think it is important enough -- and requires quick action on our part -- that it should be separate at least for a few days.
Noticed that I had not received bonus miles from a promotion for a flight taken last weekend -- I had already done this once before and the miles posted more quickly.
Tried to re-register for the promo on AA.com ... expecting to get the "you are already registered" message. Instead, it allowed me to register.
Tried on several other active promos that I had already registered for (Milan bonus, Europe bonus, etc...) and for which I have trips in December... once again, allowed me to register. Received email confirmations as though it was the first time I had ever enrolled.
Bottom line -- may be a glitch and our promo registrations may already be there... but on the surface, looks like they have all been cleared.
Edited to add This includes the Elite Rewards promo code!
Bill
Noticed that I had not received bonus miles from a promotion for a flight taken last weekend -- I had already done this once before and the miles posted more quickly.
Tried to re-register for the promo on AA.com ... expecting to get the "you are already registered" message. Instead, it allowed me to register.
Tried on several other active promos that I had already registered for (Milan bonus, Europe bonus, etc...) and for which I have trips in December... once again, allowed me to register. Received email confirmations as though it was the first time I had ever enrolled.
Bottom line -- may be a glitch and our promo registrations may already be there... but on the surface, looks like they have all been cleared.
Edited to add This includes the Elite Rewards promo code!
Bill
Last edited by sombrachinesca; Nov 23, 2013 at 7:18 am
Nov 23, 2013, 8:00 am
#2
Join Date: Sep 2000
Location: MSN
Programs: AA ExPlat, 1MM; HHonors Gold; SPG Gold
Posts: 226
I can confirm that the same thing happened to me with ELTA3, the Elite Rewards promo code. Flew my 40,000th mile qualifying flight on November 3, didn't hear anything, went back to to the Elite Rewards page and it said I hadn't yet qualified. For kicks, I clicked the register link and it allowed me to re-register and I received the registration confirmation e-mail. I am certain I registered back when the promo started earlier in the year.
Beware!
Beware!
Nov 23, 2013, 8:01 am
#3
Join Date: Jun 2000
Location: Syracuse, Boston, Athens
Posts: 995
Thanks for the heads up. I just checked too, and I also didn't get the "you are already registered" message, and was allowed to register, for all promotions I had already registered after Aug 2013 - for the ones before, it recognized that I was already registered!
So I went on and re-registered for the promotions after Aug 2013, including the all important ELTA3 (Cumulative Elite Rewards).
So I went on and re-registered for the promotions after Aug 2013, including the all important ELTA3 (Cumulative Elite Rewards).
Nov 23, 2013, 8:03 am
#4
Join Date: Aug 2010
Programs: AA,CX, BA, Priority Club, SPG, Hilton
Posts: 1,397
I know this should fall under website issues, but I think it is important enough -- and requires quick action on our part -- that it should be separate at least for a few days.
Noticed that I had not received bonus miles from a promotion for a flight taken last weekend -- I had already done this once before and the miles posted more quickly.
Tried to re-register for the promo on AA.com ... expecting to get the "you are already registered" message. Instead, it allowed me to register.
Tried on several other active promos that I had already registered for (Milan bonus, Europe bonus, etc...) and for which I have trips in December... once again, allowed me to register. Received email confirmations as though it was the first time I had ever enrolled.
Bottom line -- may be a glitch and our promo registrations may already be there... but on the surface, looks like they have all been cleared.
Edited to add This includes the Elite Rewards promo code!
Bill
Noticed that I had not received bonus miles from a promotion for a flight taken last weekend -- I had already done this once before and the miles posted more quickly.
Tried to re-register for the promo on AA.com ... expecting to get the "you are already registered" message. Instead, it allowed me to register.
Tried on several other active promos that I had already registered for (Milan bonus, Europe bonus, etc...) and for which I have trips in December... once again, allowed me to register. Received email confirmations as though it was the first time I had ever enrolled.
Bottom line -- may be a glitch and our promo registrations may already be there... but on the surface, looks like they have all been cleared.
Edited to add This includes the Elite Rewards promo code!
Bill
Last edited by Fly2Where; Nov 23, 2013 at 8:11 am
Nov 23, 2013, 8:23 am
#5
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
Hmmm - I reached the second milestone for ELTA3 a week ago, called yesterday to ask why I had not yet received an email, did not show when I signed in to the ELTA3 promotion (only that I already redeemed milestone 1). Agent said that they are still upgrading systems ("behind the scenes"), I should give it until early next week. After reading this thread, I was again able to register, but the second milestone was still not there.
So while the OP is correct, I would not be surprised if the promo registrations reappear once the dust settles (Monday?).
So while the OP is correct, I would not be surprised if the promo registrations reappear once the dust settles (Monday?).
Nov 23, 2013, 8:41 am
#6
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,213
Same - I can re-register for all previously registered promos. But then again, I still have a lot of "transaction pending" descriptions for previously posted transctions as well.
Nov 23, 2013, 9:01 am
#7
Join Date: Aug 2013
Posts: 11
Same here. Was able to re-register for the Europe promo and Elite Rewards promo.
Nov 23, 2013, 9:47 am
#8
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
Just (re)registered MrsDallas49er (who will cross 82k EQM today, 11/23, LAX-NRT), and myself.
THIS IS WHAT POPPED UP AFTER I (RE)REGISTERED: Activity that occurred prior to registering for the promotion will not be included in qualifying for the bonus or incentive. For more details regarding this promotion, visit www.aa.com/offers.
For my wife's sake, I hope this is a screw up, and AA didn't reset the "trip" meter. OTOH-I have already gotten my E-VIP!
(Tongue in cheek)Does this represent an opportunity for another if AA resets?
OBTW-Had this show up in my Mileage activity:
11/19/13 AMERICAN AIRLINES 0225 Y DFW IAH 224 224 448
11/20/13 Transaction Pending 224 776 1,000
Anybody seeing anything similar?
THIS IS WHAT POPPED UP AFTER I (RE)REGISTERED: Activity that occurred prior to registering for the promotion will not be included in qualifying for the bonus or incentive. For more details regarding this promotion, visit www.aa.com/offers.
For my wife's sake, I hope this is a screw up, and AA didn't reset the "trip" meter. OTOH-I have already gotten my E-VIP!
(Tongue in cheek)Does this represent an opportunity for another if AA resets?OBTW-Had this show up in my Mileage activity:
11/19/13 AMERICAN AIRLINES 0225 Y DFW IAH 224 224 448
11/20/13 Transaction Pending 224 776 1,000
Anybody seeing anything similar?
Nov 23, 2013, 10:42 am
#9
Join Date: Aug 2006
Location: 33,000 feet
Programs: aa exp and ck, spg plat, hz pc, dl life gld, marriott life plat, others
Posts: 553
Yep, shafted the same way.
Nov 23, 2013, 10:50 am
#10
Join Date: Nov 2010
Posts: 51
I check both our accounts and was allowed to register all promos again as well
Nov 23, 2013, 10:56 am
#11
Join Date: Mar 2009
Location: Midwest
Programs: UA GS, UA 1.6MM, AA LT PLT, AA 2.6MM, Intercontinental Royal Ambassador
Posts: 838
Thanks for the warning. I just reregistered as well. I just returned from Europe and had registered for the Europe award before I booked and flew on the trip. I wonder how AA will handle this now?
Nov 23, 2013, 12:05 pm
#12
Join Date: Aug 2006
Location: NYC
Programs: AA LT G (1MM);DL G, UA GM
Posts: 2,028
I reregistered and got the registration confirmation (instead of the "you are already registered" message). I do hope they plan to honor the original T&C which allow registration by December 31. What a mess this website update is!
Nov 23, 2013, 1:00 pm
#13
Join Date: Oct 2009
Location: BOS, LAX
Programs: AA Gold, HH Diamond
Posts: 804
THIS IS WHAT POPPED UP AFTER I (RE)REGISTERED: Activity that occurred prior to registering for the promotion will not be included in qualifying for the bonus or incentive. For more details regarding this promotion, visit www.aa.com/offers.
Nov 23, 2013, 1:42 pm
#14
Join Date: Jun 2013
Location: LAX
Programs: AA EXP
Posts: 946
Reregistered my promos. The AA site has not been doing so well lately!
Nov 24, 2013, 2:16 pm
#15
Join Date: Jun 2010
Location: Lubbock, TX
Programs: AAPlatinum, UA
Posts: 250
I'm mad - I registered again for promos
I can confirm that this happened to me to! I was able to register (AGAIN) for at least 6 promotions - Elite, Europe, Milan, Latin America (Bogota) etc. I registered for some of these promotions weeks ago and I hope to get the miles posted (Not the "you didn't register prior to your flight" yada yada). All of you need to register again just in case!