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Old Oct 8, 2001, 8:48 am
  #1  
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Join Date: Sep 2001
Location: NY, NY, USA
Posts: 148
AAdvantage Account Question

Does AA update AAdvantage account summaries everyday or less frequently?
PhxArisen is offline  
Old Oct 8, 2001, 9:08 am
  #2  
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Join Date: May 1998
Posts: 340
AA ssems to update the online summaries almost real-time (e.g. I called the Plat Helpdesk re a mileage issue and, immediately after getting off the phone, checked online and the miles had posted. However, please not that some items may take days or weeks to post e.g. miles/bonuses from trips may take a few days.

Hope this answers your question.
TCrazy
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Old Oct 8, 2001, 9:24 am
  #3  
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Join Date: Apr 2001
Location: dallas texas usa
Programs: aa plt 4.9MM LTAC
Posts: 14,828
i have noticed that postings can show up every day. i once thought that the deduction of electronic upgrades was real time but recent observations negate that. i do believe that adjustments made by aad customer service are real time..... edit to add.... there have been indications in the past that certain txs were posted on wed, & many on weekends.

[This message has been edited by clacko (edited 10-08-2001).]
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Old Oct 8, 2001, 9:27 am
  #4  
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You guys are great. Thanks for the info.
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Old Oct 8, 2001, 9:27 am
  #5  
 
Join Date: Mar 2001
Location: "Did you ever see Dallas from an MD-80 at night?" just doesn't have the same ring to it...
Posts: 1,685
In the past, it's been on a daily basis. However, I'm wondering about others' experience with TWA flights.

Flew AUS-STL-OKC last Thursday; OKC-STL-MSY Friday (both on TW metal), and then MSY-DFW-AUS yesterday on AA metal but as part of a TW ticket (with AA flight #s). None of the flights have posted yet (yes, my AAdvantage number was on all boarding passes).

AA.com (summary date 10/7) puts my last activity date at last Friday, but shows no flights.

Is this kind of delay normal for TW flights? Or can I just chalk it up to a long weekend?
SuperSlug is offline  
Old Oct 8, 2001, 10:35 am
  #6  
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Join Date: Apr 2001
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Posts: 14,828
thur flt [10/4] on aa posted last nite.
clacko is offline  
Old Oct 8, 2001, 10:41 am
  #7  
 
Join Date: May 2001
Programs: AA PLT 2MM, LH SEN *, HH Gold
Posts: 3,075
It seems as if subtracting miles is much easier than adding them. Booking an award ticket the miles disappear more or less immediately but if you cancel an award ticket and want the miles re-instated it can take weeks.

(Same with many credit cards, charges are instant, refunds can take weeks.)

Can't help wondering what kind of computers the airlines (and credit card companies) use that handle addition so much slower than subtraction...
Hagbard Viking is offline  
Old Oct 8, 2001, 10:48 am
  #8  
 
Join Date: May 1999
Posts: 6,084
They do update the account info every day, although it does not mean that your flights or any other activities would post immediately.
Eugene is offline  
Old Oct 8, 2001, 3:20 pm
  #9  
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Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,517
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Hagbard Viking:
It seems as if subtracting miles is much easier than adding them. Booking an award ticket the miles disappear more or less immediately but if you cancel an award ticket and want the miles re-instated it can take weeks.

(Same with many credit cards, charges are instant, refunds can take weeks.)

Can't help wondering what kind of computers the airlines (and credit card companies) use that handle addition so much slower than subtraction...
</font>
Yup. When I upgrade, I notice that my sticker count has been lowered before my plane even lands, but the miles credit for that flight can take a day or three.
swag is offline  


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