Getting codeshare to show in My Trips
Jul 8, 2013, 6:25 pm
#1
Original Poster
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
Getting codeshare to show in My Trips
I could have sworn that once I went into "My Trips" on aa.com and viewed my flights. After that, the flight would show up in "My Trips"
However, it has since disappeared and I have to manually search for it each time.
The trip is a codeshare with Finnair - I have LAX-JFK/JFK-LAX flights on AA surrounding the JFK-HEL-JFK flights on Finnair.
Am I missing something here?
However, it has since disappeared and I have to manually search for it each time.
The trip is a codeshare with Finnair - I have LAX-JFK/JFK-LAX flights on AA surrounding the JFK-HEL-JFK flights on Finnair.
Am I missing something here?
Jul 9, 2013, 6:09 am
#2
Join Date: Jul 2011
Posts: 1,114
Noticed something similar recently.
All AA flights booked on aa.com show OK, but flights on 1) OW partners booked with AA miles 2) AA booked with OW partners miles keep disappearing.
It is getting really annoying as I have up to 10 different AA/OW itineraries going on at any given moment.
All AA flights booked on aa.com show OK, but flights on 1) OW partners booked with AA miles 2) AA booked with OW partners miles keep disappearing.
It is getting really annoying as I have up to 10 different AA/OW itineraries going on at any given moment.
Jul 9, 2013, 1:35 pm
#3
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
I could have sworn that once I went into "My Trips" on aa.com and viewed my flights. After that, the flight would show up in "My Trips"
However, it has since disappeared and I have to manually search for it each time.
The trip is a codeshare with Finnair - I have LAX-JFK/JFK-LAX flights on AA surrounding the JFK-HEL-JFK flights on Finnair.
Am I missing something here?
However, it has since disappeared and I have to manually search for it each time.
The trip is a codeshare with Finnair - I have LAX-JFK/JFK-LAX flights on AA surrounding the JFK-HEL-JFK flights on Finnair.
Am I missing something here?
Jul 11, 2013, 7:37 pm
#4
Original Poster
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
Is this considered a "problem" by AA? Or just not relevant/important?
Jul 11, 2013, 9:54 pm
#5
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,185
I just booked 4 awards with AA miles. Those with AA flights show under my trips. Those involving partners (Jet Airways and Japan Airlines) don't. I can search for the latter with locator (or name and flight details), but they never stick.
Jul 12, 2013, 8:40 am
#6
Join Date: Apr 2006
Location: Washington state
Programs: AA LT Gold
Posts: 269
same problem
I have an award AS & AB flight that does not show in my trips. I can find it using record locator but it does not remain. It would be good if there was the ability to "add a flight reservation" (which AS has). I did that on AS and it has so far stayed in "My trips purchased".
Jul 12, 2013, 8:44 am
#7
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,527
Jul 15, 2013, 7:28 pm
#8
Original Poster
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
So the weird thing is that I was once able to view it. Now, I can pull it up with the record locator but there's no flight info.
I called AA and they said that they can't do anything with it, it's all under Finnair's control. However, there are LAX-JFK/JFK-LAX legs on this trip and they can't do anything.
So frustrating
I called AA and they said that they can't do anything with it, it's all under Finnair's control. However, there are LAX-JFK/JFK-LAX legs on this trip and they can't do anything.
So frustrating
Jul 15, 2013, 7:46 pm
#9
Join Date: Mar 2011
Location: ORD
Programs: AA EX PLT, AS MVPG, AR PLT,SPG GOLD
Posts: 138
The rep had told me it has to have an aa segment as part of my flight.otherwise I have to enter the record locator manually.
Jul 15, 2013, 8:41 pm
#10
Join Date: Apr 2001
Location: Austin
Posts: 4,629
I emailed AA web a few months ago and they confirmed that you have to have an AA segment for it to show up on the list. It took a couple of tries for them to understand the question as they seemed to be of the belief that it was always so. In fact, I never got them to say otherwise.
I can 100% confirm that up until about 6 months ago all of my partner flights booked (mainly FF tickets) via AA and/or AA.com would show and then one day they disappeared and a re-search was suddenly required. Not sure what the specific date was.
I can 100% confirm that up until about 6 months ago all of my partner flights booked (mainly FF tickets) via AA and/or AA.com would show and then one day they disappeared and a re-search was suddenly required. Not sure what the specific date was.
