My wife got 2.5K - she is Gold. She flew SFO-ORD and arrived about 5 hours late. She waited in the AC, which was packed and had minimal food. Later, at the gate she saw how they handed out snacks that were better than what was in the AC.
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Originally Posted by aap
(Post 20608575)
Agree - this must be costing AA a small fortune to fix this disaster. Giving away bonus points, rebooking on other carriers, hotel/meal vouchers, employee overtime..
So what if they spend a bunch of money before handing themselves to US!?!?! :D |
No status and was barely affected (we landed 22 minutes late in DFW) but got 1500 miles.
First 1500 miles I ever earned in my AAdvantage account. Credit all the miles to my AS account. |
Originally Posted by vrbaba
(Post 20608605)
I had no AA flights. Got 7.5k :)
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Originally Posted by JDiver
(Post 20608826)
They have no way of receiving reports from UA, etc. you flew, for one thing.
I've sent an email. |
Like others, I received the 7500 miles. I was traveling with my wife (no status, same PNR), she received 1500 miles. From above, it looks like the compensation was:
EXP 7500 miles PLT 5000 miles GLD 2500 miles No Status 1500 miles I think this was well-handled by AA. |
This is a very proactive PR move by the AA.
I believe they set a great perspective that they do make mistakes, but they know how to make it right. Impressed. |
Got 1500k, flight was not affected.
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Platinum, delayed 2 hours, got 5,000 miles. I appreciate the apology and the miles.
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EXP my SFO->JFK->SJU->MIA->SFO run started 20 min late (I had already taken a melatonin) and now I'm getting back an extra 30 min late which might cost me a couple bucks on parking and missing drinks at Admirals Club. $7.5k miles is passable :p
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My GF and I were delayed an hour and a half to LIH yesterday, just received the bonus 7.5K miles. Thanks American - we appreciate the gesture!
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Hell, they gave me 10K for a three hour delay two months ago. They got off easy with 5K.
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I'm gold, AA gave me 2500 miles.
My flight DCA-DFW-LAX was canceled and I was rerouted on Delta DCA-MSP-LAX. Unfortunately I got stuck with middle seat economy instead of my original MCE aisle seats but at least I got home at my originally planned time. And the Minneapolis airport is REALLY nice |
Originally Posted by vrbaba
(Post 20608605)
I had no AA flights. Got 7.5k :)
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Platinum, lifetime gold, no flights and no points.
I don't image i'll be getting any when my flight into ORD today gets canceled - lol. |
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