A funny thing happened at YYZ this morning...
Mar 29, 2013, 6:04 am
#1
Original Poster
Join Date: Mar 2006
Location: YYZ
Programs: AC, AMEX, BA, WS
Posts: 164
A funny thing happened at YYZ this morning...
Girlfriend and I are traveling to NRT on JAL this morning, through ORD on AA metal.
As we're checking in at YYZ a supervisor comes over to the agent helping us and whispers something in her ear. Next thing you know we're being offered a free swap to a direct-to-NRT flight on Air Canada.
The only theory that we can come up with is that YYZ to ORD is oversold; still, that seems like a very expensive solution, for somebody.
Wondering if anyone here might have some better insight on this...
As we're checking in at YYZ a supervisor comes over to the agent helping us and whispers something in her ear. Next thing you know we're being offered a free swap to a direct-to-NRT flight on Air Canada.
The only theory that we can come up with is that YYZ to ORD is oversold; still, that seems like a very expensive solution, for somebody.
Wondering if anyone here might have some better insight on this...
Mar 29, 2013, 6:28 am
#2
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Join Date: Feb 2001
Location: RDU <|> MMX
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Girlfriend and I are traveling to NRT on JAL this morning, through ORD on AA metal.
As we're checking in at YYZ a supervisor comes over to the agent helping us and whispers something in her ear. Next thing you know we're being offered a free swap to a direct-to-NRT flight on Air Canada.
The only theory that we can come up with is that YYZ to ORD is oversold; still, that seems like a very expensive solution, for somebody.
Wondering if anyone here might have some better insight on this...
As we're checking in at YYZ a supervisor comes over to the agent helping us and whispers something in her ear. Next thing you know we're being offered a free swap to a direct-to-NRT flight on Air Canada.
The only theory that we can come up with is that YYZ to ORD is oversold; still, that seems like a very expensive solution, for somebody.
Wondering if anyone here might have some better insight on this...
Mar 29, 2013, 6:45 am
#3
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
A funny thing happened at YYZ this morning...
Did you get oversold comp?
Perhaps they know the AA flight might be delayed?
It doesn't cost AA much to reroute (if anything) especially in economy since you already paid the economy fare to AA.
Perhaps they know the AA flight might be delayed?
It doesn't cost AA much to reroute (if anything) especially in economy since you already paid the economy fare to AA.
Mar 29, 2013, 6:50 am
#4
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Join Date: Nov 2007
Location: Denver • DEN-APA
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Double dip time
If you were planning on getting OW miles for your trip, make sure you ask for Original Routing Credit (ORC). Not sure about CX, but AA is very good about giving you miles for segments that you did not fly due to operational reasons.
Mar 29, 2013, 7:17 am
#5
Join Date: Aug 2007
Location: YTO
Posts: 594
I agree: oversell
I've been browsing for fares on that route recently and AA's metal ORD-NRT has been comically full for weeks. Fares skyhigh (YYZ-BKK-YYZ $2200 some days) and I think an oversell is the most likely reason for this outcome. Especially when you consider that AC fares during the same period have been very low: under $1200 YYZ-BKK-YYZ.
Mar 29, 2013, 7:33 am
#6
Join Date: Apr 2005
Location: ORD-LAS
Programs: AA
Posts: 102
Girlfriend and I are traveling to NRT on JAL this morning, through ORD on AA metal.
As we're checking in at YYZ a supervisor comes over to the agent helping us and whispers something in her ear. Next thing you know we're being offered a free swap to a direct-to-NRT flight on Air Canada.
The only theory that we can come up with is that YYZ to ORD is oversold; still, that seems like a very expensive solution, for somebody.
Wondering if anyone here might have some better insight on this...
As we're checking in at YYZ a supervisor comes over to the agent helping us and whispers something in her ear. Next thing you know we're being offered a free swap to a direct-to-NRT flight on Air Canada.
The only theory that we can come up with is that YYZ to ORD is oversold; still, that seems like a very expensive solution, for somebody.
Wondering if anyone here might have some better insight on this...
Mar 29, 2013, 7:35 am
#7
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Join Date: May 2002
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Wirelessly posted (Apple iPhone: Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25)
Agreed. Be sure to get the miles to which you are entitled.
Originally Posted by SFO777
If you were planning on getting OW miles for your trip, make sure you ask for Original Routing Credit (ORC). Not sure about CX, but AA is very good about giving you miles for segments that you did not fly due to operational reasons.
Mar 29, 2013, 9:41 am
#8
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Join Date: Mar 2006
Location: YYZ
Programs: AC, AMEX, BA, WS
Posts: 164
I did not know this. Thanks for the tip!
Mar 29, 2013, 9:52 am
#9
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Is ORC valid if the pax chooses to fly the AC flight vs. AA metal? Thought it was only if involuntary.
Mar 29, 2013, 9:59 am
#10
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Mar 29, 2013, 10:24 am
#11
Join Date: Oct 2011
Location: SIN/PVG
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I've been browsing for fares on that route recently and AA's metal ORD-NRT has been comically full for weeks. Fares skyhigh (YYZ-BKK-YYZ $2200 some days) and I think an oversell is the most likely reason for this outcome. Especially when you consider that AC fares during the same period have been very low: under $1200 YYZ-BKK-YYZ.
Mar 30, 2013, 6:06 am
#12
Join Date: Aug 2007
Location: YTO
Posts: 594
I noticed this trend too, but in last month I've taken 5 US-TYO flights on AA and JAL metal and all the cabins have been less than half full. I was beginning to wonder if maybe something is wrong with their website since their competitors have been nearly half the price the entire time.
The JL partnership could use a tweak.
For one thing, JL flights have too few seats available for AA to sell, making BKK almost inAAccessible.
Mar 30, 2013, 10:05 am
#13
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Mar 30, 2013, 10:27 am
#14
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Mar 30, 2013, 10:38 am
#15
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Posts: 23,021
As far as getting comped, your bargaining power isn't very strong when getting put on a non-stop flight as technically they can IDB you and not pay you anything as long as the flight arrives within one hour (or earlier) of your originally scheduled arrival.