Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > American Airlines | AAdvantage (Pre-Consolidation with USAir)
Reload this Page >

[2013 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free)

[2013 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free)

  Wikipost is Locked   Hide Wikipost
Old Jan 9, 14, 11:58 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JY1024
Wiki Link
MODERATOR GUIDEPOST

This is the archived, obsolete thread; the current 2014 NEWBIE LOUNGE thread is now a "sticky" thread here .

/American AAdvantage Forum Moderation Team
Print Wikipost

 

Old Nov 18, 13, 8:16 pm
  #2716  
 
Join Date: Aug 2013
Posts: 127
Originally Posted by stoehrcov View Post
Any suggestions on how to have the best service in first class?


About 33 percent of the time average/poor service for me
Smile and say thank you?
salesflyerguy is offline  
Old Nov 19, 13, 12:55 am
  #2717  
 
Join Date: Aug 2007
Location: SBA
Programs: AA EXP, UA Gold/1MM, Marriott Platinum
Posts: 899
I just purchased tickets with a few e-vouchers.
When I check my reservation at aa.com, the status says "unknown".
I know it takes a while until the status becomes "Ticketed on....", but is it normal?
MrJBoy is offline  
Old Nov 19, 13, 8:24 am
  #2718  
 
Join Date: Aug 2012
Location: HOU
Programs: AA EXP | Marriott Bonvoy Titanium
Posts: 3,841
Originally Posted by MrJBoy View Post
I just purchased tickets with a few e-vouchers.
When I check my reservation at aa.com, the status says "unknown".
I know it takes a while until the status becomes "Ticketed on....", but is it normal?
AA.com is undergoing some form of maintenance/upgrade that is causing tons of issues for everyone. If you are concerned, call AA and ask.
Antarius is offline  
Old Nov 19, 13, 9:27 am
  #2719  
 
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 1,823
Hello all, have a question on how cash and miles upgrades work.

I'm plotting out how to upgrade DFW-HKG with cash & miles as part of our honeymoon next year. I'm wondering how those work - obviously on a space available basis - but do we know which inventory those upgrades come from? I don't have EF at the moment but am thinking of subscribing just because I want to make sure we have as good a chance of upgrading those legs as possible. AFAIK DFW-HKG isn't bookable yet but we basically have our honeymoon dates set, so literally the first day it's available for booking I'll probably hop on (I imagine a bunch of others will be doing so as well).

TIA!
no1cub17 is offline  
Old Nov 19, 13, 9:57 am
  #2720  
HNL
FlyerTalk Evangelist
 
Join Date: Feb 2005
Posts: 10,830
Originally Posted by no1cub17 View Post
Hello all, have a question on how cash and miles upgrades work.

I'm plotting out how to upgrade DFW-HKG with cash & miles as part of our honeymoon next year. I'm wondering how those work - obviously on a space available basis - but do we know which inventory those upgrades come from? I don't have EF at the moment but am thinking of subscribing just because I want to make sure we have as good a chance of upgrading those legs as possible. AFAIK DFW-HKG isn't bookable yet but we basically have our honeymoon dates set, so literally the first day it's available for booking I'll probably hop on (I imagine a bunch of others will be doing so as well).

TIA!

You will be looking for "C" inventory. This is only viewable online through ExpertFlyer.com or by calling AA directly.

If not available you can be put on a waitlist which is ordered by status, fare class (Y/B), and then request date.
HNL is offline  
Old Nov 19, 13, 10:02 am
  #2721  
 
Join Date: Jun 2012
Posts: 4,707
I am currently an AA member but with no status and I have questions regarding the 500-mile upgrade. All the questions are assuming that I am booked in discounted economy (N or others) and that there are available seats for upgrade.

1. If I want to purchase a 500-mile upgrade, can I do that at the time of booking or only when I check in at the airport?
2. Does purchased upgrades cost $30 for every 500 miles of flight, or $30 per segment?
3. As a non-elite, is it possible that my purchased upgrade will be rejected?
4. If I am AA Gold and am requesting a 500-mile upgrade, do I need to pay anything?
5. If I am AA Gold and have not requested a 500-mile upgrade, is it possible that I will get automatically upgraded?
TOMFORD is offline  
Old Nov 19, 13, 10:07 am
  #2722  
brp
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SJC
Programs: AA EXP (through 2018, anyway, then...?)
Posts: 32,355
Originally Posted by agp423 View Post
I am currently an AA member but with no status and I have questions regarding the 500-mile upgrade. All the questions are assuming that I am booked in discounted economy (N or others) and that there are available seats for upgrade.

1. If I want to purchase a 500-mile upgrade, can I do that at the time of booking or only when I check in at the airport?
2. Does purchased upgrades cost $30 for every 500 miles of flight?
Yes to both, but you will not be able to use them without status
3. If I am AA Gold and am requesting a 500-mile upgrade, do I need to pay anything?
Yes. Same as above. Only EXP get complimentary 500-mile upgrades
4. If I am AA Gold and have not requested a 500-mile upgrade, is it possible that I will get automatically upgraded?
Yes, it is theoretically possible, but it will not happen. Without using some form of upgrade instrument, you will not get upgraded
Cheers.
brp is offline  
Old Nov 19, 13, 10:52 am
  #2723  
 
Join Date: Jun 2012
Posts: 4,707
Thank you very much brp. I have one more question: if I am upgraded to business or first, do I earn miles/segments based on my original booked class or my upgraded class?
TOMFORD is offline  
Old Nov 19, 13, 10:57 am
  #2724  
brp
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SJC
Programs: AA EXP (through 2018, anyway, then...?)
Posts: 32,355
Originally Posted by agp423 View Post
Thank you very much brp. I have one more question: if I am upgraded to business or first, do I earn miles/segments based on my original booked class or my upgraded class?
Original booking class. Occasionally slips happen and one gets credit (both extra RDM and extra EQP) for the upgrade, but don't count on it. Also, there's no such thing as bonus segments - just RDM and EQP.

Cheers.
brp is offline  
Old Nov 19, 13, 10:57 am
  #2725  
 
Join Date: Jun 2009
Location: LAX
Posts: 6,762
Originally Posted by agp423 View Post
Thank you very much brp. I have one more question: if I am upgraded to business or first, do I earn miles/segments based on my original booked class or my upgraded class?
If you're upgraded, you should get miles/points according to your original booked class.
FlyMeToTheLooneyBin is offline  
Old Nov 19, 13, 11:28 am
  #2726  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; Starriott LT Plat; IHG Plat,
Posts: 12,910
Originally Posted by agp423 View Post
I am currently an AA member but with no status and I have questions regarding the 500-mile upgrade. All the questions are assuming that I am booked in discounted economy (N or others) and that there are available seats for upgrade.

1. If I want to purchase a 500-mile upgrade, can I do that at the time of booking or only when I check in at the airport?
2. Does purchased upgrades cost $30 for every 500 miles of flight, or $30 per segment?
3. As a non-elite, is it possible that my purchased upgrade will be rejected?
To be clear, members without status cannot use 500 mile upgrades (unless flying on full fare (Y or B) coach).

Kiosks will sometimes offer non-status passengers paid upgrades at time of check-in, but these are paid with cash, not with 500-milers, and tend to cost a little more than the 500-milers would have. Search for "LFBU" if you want to find out more about these.
swag is offline  
Old Nov 19, 13, 1:46 pm
  #2727  
 
Join Date: Nov 2013
Posts: 12
Fare Change after purchase on AA

Hi I purchased a first class ticket in August and now the price has gone down about $125 per ticket. I purchased two. I did call AA and asked if there could be an adjustment or anything. Credit for a future trip. Well the customer service rep was best guess sleepy or lazy or something. Please understand I was very nice and was never rude.

She said we do not do that.

Years ago (I know - in a galaxy far far away) TWA used to either refund my credit card or issue travel vouchers.

Any suggestions?

I have had the theory that the later your purchased the more the fare could be. Any suggestions!

Thanks to all!
stoehrcov is offline  
Old Nov 19, 13, 1:57 pm
  #2728  
 
Join Date: Aug 2013
Posts: 127
Originally Posted by stoehrcov View Post
Hi I purchased a first class ticket in August and now the price has gone down about $125 per ticket. I purchased two. I did call AA and asked if there could be an adjustment or anything. Credit for a future trip. Well the customer service rep was best guess sleepy or lazy or something. Please understand I was very nice and was never rude.

She said we do not do that.

Years ago (I know - in a galaxy far far away) TWA used to either refund my credit card or issue travel vouchers.

Any suggestions?

I have had the theory that the later your purchased the more the fare could be. Any suggestions!

Thanks to all!
Email the AA.com support group. Use the "Contact Us" page and they may be more willing to help. I think they have a look back period that if the price falls on AA.com you get a credit, but I'm not entirely sure.
salesflyerguy is offline  
Old Nov 19, 13, 2:27 pm
  #2729  
FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 30,734
Originally Posted by stoehrcov View Post

Years ago (I know - in a galaxy far far away) TWA used to either refund my credit card or issue travel vouchers.
Years ago AA did that, too, and then they published a policy that they would not allow fare rollovers at no charge and you would have to pay the reticketing fee to take advantage of a fare drop. I use to benefit from fare rollovers quite a bit on Europe tickets, buying early and getting a credit back when fares drop. It's just not out there any longer.

Your only real option at this point is if there is a significant change to the flight schedule and you want a refund based on that.

If it's a first class ticket, though, have you checked the fares rules to see if it is fully refundable, or is it a coach ticket with a guaranteed upgrade to F?

Originally Posted by salesflyerguy View Post
I think they have a look back period that if the price falls on AA.com you get a credit, but I'm not entirely sure.
AA hasn't offered anything like this for a number of years (thinking at least 6-7 years now).
tom911 is online now  
Old Nov 19, 13, 2:44 pm
  #2730  
 
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 1,823
Originally Posted by HNL View Post
You will be looking for "C" inventory. This is only viewable online through ExpertFlyer.com or by calling AA directly.

If not available you can be put on a waitlist which is ordered by status, fare class (Y/B), and then request date.
Thanks! Just curious about how many seats are usually bookable in C - according to AA's 77W seat map there are 52 business seats - so how many would be available in C? Just trying to plot out my strategy.
Appreciate it!
no1cub17 is offline  

Thread Tools
Search this Thread