AA Award - Cathay Pacific / CX Diamond Benefits Recognized?
#1
Original Poster
Join Date: Feb 2011
Location: Montevideo, Uruguay
Programs: Amex Centurion, SPG Gold, HHonors Diamond, OneWorld Emerlad (CX)
Posts: 51
AA Award - Cathay Pacific / CX Diamond Benefits Recognized?
Hi
If I have an AA award ticket and I show my Diamond Cathay Pacific card, do I have diamond benefits? extra bags? kgs/lbs ?
Thanks in advance!
If I have an AA award ticket and I show my Diamond Cathay Pacific card, do I have diamond benefits? extra bags? kgs/lbs ?
Thanks in advance!
#2
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
As you are oneworld Emerald, you should have those perquisites recognized by Cathay Pacific.
#3
Original Poster
Join Date: Feb 2011
Location: Montevideo, Uruguay
Programs: Amex Centurion, SPG Gold, HHonors Diamond, OneWorld Emerlad (CX)
Posts: 51
But I will be traveling in American Airlines, with AAdvatage award ticket.
is it the same? just show the card and got the benefits ?
Thanks
is it the same? just show the card and got the benefits ?
Thanks
#5
Original Poster
Join Date: Feb 2011
Location: Montevideo, Uruguay
Programs: Amex Centurion, SPG Gold, HHonors Diamond, OneWorld Emerlad (CX)
Posts: 51
I know the privileges, my question if I can use them with a non Cathay pacific award issued by american airlines, in an American airlines flight.
#6
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Again, these apply for Oneworld Emeralds flying on Oneworld flights. That's all that should matter.
Cheers.
Cheers.
#7
Original Poster
Join Date: Feb 2011
Location: Montevideo, Uruguay
Programs: Amex Centurion, SPG Gold, HHonors Diamond, OneWorld Emerlad (CX)
Posts: 51
So the answer is yes.
thanks!
thanks!
#9
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
#10
Original Poster
Join Date: Feb 2011
Location: Montevideo, Uruguay
Programs: Amex Centurion, SPG Gold, HHonors Diamond, OneWorld Emerlad (CX)
Posts: 51
Yesterday I call Cathay and got an AA award ticket on Economy from MVD to MIA
I forgot to ask cathay lady about the baggage allowance (I´m cathay diamond / oneworld emerald).
On the email I got with the eticket its wasnt clear as it says 2 32 KG bags and at the same time 2 23KG bags.
I went to an AA office a block from here first the lady who was there told me that I have only one 23 KG bag, and told her that I was EMERLAD and she told me that she thinks I have one more for free...
After that vague answer I show her the email from cathay with the eticket that says 32 KG also.... one guy that was in the next computer told her, I think he can take 3 bags of 32....
so at that moment we were with 3 theories
2 23 bags
2 32 bags
3 32 bags
She told me that I can ask at the moment of the checking at the airport about the situation, I told her that I didnt want to do that as I know that will be a trouble.
She called BAGGAGE area of AA and they put on hold for over 35 minutes, while she told me my cathay number at the reservation was not Diamond or EMERALD, I show the card and was expired, finally I show my account at the iphone that shows it was renewed correctly and expires on feb 2014....
After waiting... she told me.
You can take 3 32KG bags, our manager put this on the reservation notes.. I ask her if she was sure.. and she says yes.
The problem is that I done a research and oneworld emerald only give one extra bag... and in this economy ticket only one bag is allowed... so it should be 2 23KG bags.
Can be this possible to have 3 32KG bags for my award ticket?
Have anyone a similar expirience?
Sorry for my bad english, I know that i do not write it very well.
thanks in advance to everyone.
I forgot to ask cathay lady about the baggage allowance (I´m cathay diamond / oneworld emerald).
On the email I got with the eticket its wasnt clear as it says 2 32 KG bags and at the same time 2 23KG bags.
I went to an AA office a block from here first the lady who was there told me that I have only one 23 KG bag, and told her that I was EMERLAD and she told me that she thinks I have one more for free...
After that vague answer I show her the email from cathay with the eticket that says 32 KG also.... one guy that was in the next computer told her, I think he can take 3 bags of 32....
so at that moment we were with 3 theories
2 23 bags
2 32 bags
3 32 bags
She told me that I can ask at the moment of the checking at the airport about the situation, I told her that I didnt want to do that as I know that will be a trouble.
She called BAGGAGE area of AA and they put on hold for over 35 minutes, while she told me my cathay number at the reservation was not Diamond or EMERALD, I show the card and was expired, finally I show my account at the iphone that shows it was renewed correctly and expires on feb 2014....
After waiting... she told me.
You can take 3 32KG bags, our manager put this on the reservation notes.. I ask her if she was sure.. and she says yes.
The problem is that I done a research and oneworld emerald only give one extra bag... and in this economy ticket only one bag is allowed... so it should be 2 23KG bags.
Can be this possible to have 3 32KG bags for my award ticket?
Have anyone a similar expirience?
Sorry for my bad english, I know that i do not write it very well.
thanks in advance to everyone.
#11
Original Poster
Join Date: Feb 2011
Location: Montevideo, Uruguay
Programs: Amex Centurion, SPG Gold, HHonors Diamond, OneWorld Emerlad (CX)
Posts: 51
Finally its confirmed
OneWorld on International flight MVD MIA with AA
3 Bags 32 KG.
After many calls to AA they documented on the ticket.
OneWorld on International flight MVD MIA with AA
3 Bags 32 KG.
After many calls to AA they documented on the ticket.