Got bumped to EXP while being short of miles, points and segments
Dec 19, 2012, 12:34 pm
#16
Join Date: Jun 2009
Programs: AA EXP, UA GS, SPG Plat
Posts: 423
I wonder how they do this for people that already have EXP status and therefore have no way to tell that their status has been extended to 02/14 instead of 02/13. Is there anyway to tell if this is the case?
Dec 19, 2012, 12:47 pm
#18
Join Date: Jul 2009
Location: DFW
Programs: AS, BA, AA
Posts: 3,670
AA targeting high spenders to give them EXP is much more 'acceptable' than giving EXP to people who flew 50k on deep-discount economy under DEQM promos.
Dec 19, 2012, 12:51 pm
#19
Join Date: Nov 2010
Programs: AA EXP
Posts: 446
There was also a 30 segment EXP "reengagement challenge" going on earlier this year. Is it possible you signed up for that and forgot about it?
Dec 19, 2012, 1:05 pm
#21
Join Date: Mar 2008
Location: Fernandina Beach, FL
Programs: Global Entry, 4MM, Lifetime AAdvantage Platinum
Posts: 258
Acts like this from AA really make me pretty angry at them while I spend my time, effort and money to EARN EXP status and then AA gives it away time after time. 
Dec 20, 2012, 10:16 am
#22
Join Date: Aug 2006
Location: DFW
Programs: AA PLATINUM. AC
Posts: 24
FYI - I had 86 segments from DFW to XNA at FULL price between $600 and $1200. My total miles for the year was 95K and I was planning on applying my end of year bonus to miles for 2013. Plus I had FULL fare international trips to India - coach about $2600 a pop. Still, I wasn't quite at 100K. I appreciate the EXP Plat as I may have missed it by hundreds of miles, not thousands. Now I don't have to do a mileage run and waste a day.
Thank You AA !
Thank You AA !
Dec 20, 2012, 10:57 am
#23
Join Date: May 2007
Posts: 523
I sent a message to AAdvantage on Facebook
Dec 20, 2012, 1:42 pm
#24
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
I didn't get the extra bump from Platinum to EXP despite my 27,000+ EQMs this year. I think I'm going to call customer service, reference this thread and demand that they upgrade me.
Mike
Mike
Dec 20, 2012, 1:54 pm
#25
Join Date: Feb 2009
Posts: 254
Last year I was extended PLT again after flying ~45K. This year I am expecting no such luck as I flew 5K on AA and most everything else on UA.
Dec 20, 2012, 2:01 pm
#26
Join Date: Dec 2006
Location: ORD
Programs: AA EXP,2MM, DL Gold,Starwood PLT
Posts: 3,876
Seems they are deciding to bump some to EXP given the bad history this year. I'it's been done before so it's not that surprising.
Now let all those folks who didn't get the bump whine away
Now let all those folks who didn't get the bump whine away
Dec 20, 2012, 2:16 pm
#27
Join Date: Feb 2000
Location: Chicago, IL, USA
Programs: AA EXP, Hilton Diamond
Posts: 574
AAdvantage is a PROMOTIONAL program
I qualified for EXP four years in a row. Last year I was given the status with 79,000 EQP's: one TATL and two China trips, all business class. This year I requalified by points and miles in November. The enhanced status was (a) appreciated and (b) incentivized me to keep flying American. Dropping me to PLT would have encouraged me to fly another airline as I am already lifetime PLT (two million miler).
Dec 20, 2012, 2:31 pm
#28
Join Date: Dec 2006
Location: ORD
Programs: AA EXP,2MM, DL Gold,Starwood PLT
Posts: 3,876
I qualified for EXP four years in a row. Last year I was given the status with 79,000 EQP's: one TATL and two China trips, all business class. This year I requalified by points and miles in November. The enhanced status was (a) appreciated and (b) incentivized me to keep flying American. Dropping me to PLT would have encouraged me to fly another airline as I am already lifetime PLT (two million miler).
Dec 21, 2012, 7:53 am
#29
Join Date: Aug 2006
Location: DFW
Programs: AA PLATINUM. AC
Posts: 24
You hint as why it's not a random as many may think. Although not an official part of the AAdvantage program, they are tracking spend as well. They long ago figured out there is big difference between someone who get's to millage balance for the year vs what they actually spent to do so.
Also, I had a flight last night and my status still shows Plat on my boarding pass. My account online says EXP. It didn't matter to me much since I was flying on an RJ.
Dec 21, 2012, 8:00 am
#30
Join Date: Nov 2010
Programs: AA EXP
Posts: 446
Edit: this actually is important even on the RJs as, without your new EXP card, the BP is your only "proof" of status so you can get free food/drinks on the flight