Agent at RDU: AA is "cracking down" on Gate Passes
#1
In Memoriam, FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Agent at RDU: AA is "cracking down" on Gate Passes
Don't know how true this is, but there's a long discussion on the UA page about getting a gate pass if you're a United Club member.
Anyway, I arrived really early to pick up my brother last week at RDU and I figured it would be a nice treat if I was waiting at the gate. I asked a ticketing agent about a gate pass and she told me they were only now available for UMs and that AA is "cracking down" on the issuing of passes. I asked about Admirals Club members (never a problem in the past) and was told that didn't change the situation.
Seems a silly thing for her/AA to get so worked up over.
Anyway, I arrived really early to pick up my brother last week at RDU and I figured it would be a nice treat if I was waiting at the gate. I asked a ticketing agent about a gate pass and she told me they were only now available for UMs and that AA is "cracking down" on the issuing of passes. I asked about Admirals Club members (never a problem in the past) and was told that didn't change the situation.
Seems a silly thing for her/AA to get so worked up over.
#2
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Maybe a local thing? But the AC gate pass generally is available contacting Club 'phone number 24 hours in advance; though some of us have been fortunate having them issued by the ticket counter agents, it's not to be expected.
#3
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
just out of curiosity, do gate passes cost the airlines anything? is it something they have to pay to the airport?
#4
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
The agent's denial of the OP's request is precisely why full Y tickets are still very useful. I sometimes change my mind about travel at the last minute and decide not to fly.
I was under the impression that gate passes generally were issued only for UM for the past 11 years (ever since the federal government banned non-flyers from the sterile area nationwide).
Club access reservations are a whole other animal, and the 24hr notice has long been the rule.
I was under the impression that gate passes generally were issued only for UM for the past 11 years (ever since the federal government banned non-flyers from the sterile area nationwide).
Club access reservations are a whole other animal, and the 24hr notice has long been the rule.
#5
Join Date: Dec 2010
Location: Chicago
Programs: AA EXP, UA former 1K (1.9MM and gone), Marriott LT Plat, Hilton Diamond, SPG Plat
Posts: 1,111
By the way, my "gate pass" looked just like a legitimate Y ticket for a non-existant flight. Are they always like that? (IIRC correctly the UA ones are clearly identified as just gate passes.)
#6
Join Date: Dec 2010
Location: Chicago
Programs: AA EXP, UA former 1K (1.9MM and gone), Marriott LT Plat, Hilton Diamond, SPG Plat
Posts: 1,111
The agent's denial of the OP's request is precisely why full Y tickets are still very useful. I sometimes change my mind about travel at the last minute and decide not to fly.
I was under the impression that gate passes generally were issued only for UM for the past 11 years (ever since the federal government banned non-flyers from the sterile area nationwide).
Club access reservations are a whole other animal, and the 24hr notice has long been the rule.
I was under the impression that gate passes generally were issued only for UM for the past 11 years (ever since the federal government banned non-flyers from the sterile area nationwide).
Club access reservations are a whole other animal, and the 24hr notice has long been the rule.
#7
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
Fully Refundable Ticket. No muss, no fuss. No one should ever have to seek permission to go airside.
#8
Join Date: Apr 2009
Location: SEA
Programs: AA LT PLT; HH Diamond; AS 75K
Posts: 2,879
It's enough of a pain getting through security and people lined up for boarding and blocking the halls and to add unnecessary people to the secure area is a poor idea.
It also costs both the airlines and the airport/government to deal with these people who can't wait 5 minutes for someone to walk to baggage claim. Seems a silly thing for a non-passenger to get worked up over.
Good for RDU!
It also costs both the airlines and the airport/government to deal with these people who can't wait 5 minutes for someone to walk to baggage claim. Seems a silly thing for a non-passenger to get worked up over.
Good for RDU!
#9
Join Date: Feb 2008
Programs: AA EXP
Posts: 3,049
This is not some 'right' that is being infringed and encouraging people to gain access air-side on false pretenses is in my opinion irresponsible.
#10
In Memoriam, FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
It's enough of a pain getting through security and people lined up for boarding and blocking the halls and to add unnecessary people to the secure area is a poor idea.
It also costs both the airlines and the airport/government to deal with these people who can't wait 5 minutes for someone to walk to baggage claim. Seems a silly thing for a non-passenger to get worked up over.
Good for RDU!
It also costs both the airlines and the airport/government to deal with these people who can't wait 5 minutes for someone to walk to baggage claim. Seems a silly thing for a non-passenger to get worked up over.
Good for RDU!
That's also the reason I didn't want to risk a refundable ticket, with only one flight left, I was afraid I wouldn't be able to cancel it in time.
Also...who said I was worked up?
#11
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
I don't agree at all. If someone wants to go airside, that's their affair. It is no one else's business.
#12
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,248
It's enough of a pain getting through security and people lined up for boarding and blocking the halls and to add unnecessary people to the secure area is a poor idea.
It also costs both the airlines and the airport/government to deal with these people who can't wait 5 minutes for someone to walk to baggage claim. Seems a silly thing for a non-passenger to get worked up over.
It also costs both the airlines and the airport/government to deal with these people who can't wait 5 minutes for someone to walk to baggage claim. Seems a silly thing for a non-passenger to get worked up over.
If you buy a ticket, then you have a "right" to be airside. Simple as that.
#13
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
Just sayin'
#14
Join Date: Sep 2000
Location: Denver, Colorado
Programs: DEN: WN or UA, AA LT Gold, VIA Preference Preferred
Posts: 1,550
It's enough of a pain getting through security and people lined up for boarding and blocking the halls and to add unnecessary people to the secure area is a poor idea.
It also costs both the airlines and the airport/government to deal with these people who can't wait 5 minutes for someone to walk to baggage claim. Seems a silly thing for a non-passenger to get worked up over.
Good for RDU!
It also costs both the airlines and the airport/government to deal with these people who can't wait 5 minutes for someone to walk to baggage claim. Seems a silly thing for a non-passenger to get worked up over.
Good for RDU!
It sounds like RDU is simply conforming to the published rules. MCI was always glad to issue a gate pass to any AC member that walked up, but alas, that AC is now closed.
#15
Join Date: Jul 2002
Location: Redding, CT
Posts: 604
Reminds me of the conversation with TSA
I think it is at Detroit where there is a hotel that has direct airside access. But you have to go through local police first who have to (at least a year ago) manually fill out an entire page of paperwork and then you present it 10 feet away at the TSA checkpoint and go through screening. I commented that it would be a lot easier on everyone if I just bought a fully refundable ticket and walked through. I got the knowing nod from the TSA officer as he acknowledged to me that it was all just for show with the police check.