zman

FYI
With the new AA.COM they have added a new feature. If you have a HOLD reservation and you select purchase you no longer can change/view seats in your record locator between the purchase time, until ticketed. Once ticketed the change seats capability is available, again.

Upgraded!

Not just for a held reservation. I had this happen earlier this week when I went right from selecting flights to purchasing but skipped seat selection. I then went back but it wouldn't let me select until after ticketing. I wonder if it's a temporary glitch or something here to stay?

Madison Guy

They also took away the VIEW link for flights (to see what meals are offered in F, J, etc), but DID add the Fare Rules link for "after the creation" info access! ^ Sadly, it only seems to include the penalties, when it works....

Flyer_70

Is this really an issue? It took a whole 3 minutes to ticket my flights and I just selected my seats beforehand. Even if I didn't, I couldn't imagine this would be a problem.

Science Goy

On a flight I just booked which included codeshares, it took a few hours before it showed as "ticketed" and I could select seats. Even so, the likelihood that your favorite seat will be snatched away in that few hours is pretty low.

vasantn

It frequently takes DAYS to ticket international flights, especially when there are complicating factors such as OAL connections, VIP upgrades, and the like.

Flyer_70

I have never had that issue. I've used VIPs before ticketing with no problem. I do not know what an oal connection is. I have flown with multiple partners and most of the time couldn't select anyways due to no locator or the carriers rules. So I'm not too worried. If there is a specific example, please post here.

Upgraded!

[QUOTE=Flyer_70;17478538]I do not know what an oal connection is. /QUOTE]

Other AirLine, I presume

Flyer_70

[QUOTE=Upgraded!;17478555]Thanks. Regardless, I've not had an issue with this. Perhaps an example from op would help.

phil_flyer

There still seems to be a "view seats" choice on the main page.

vasantn

[QUOTE=Flyer_70;17478609]I'm not sure what example you would be looking for, but I've never had an international itinerary ticketed within minutes of purchase. Sometimes hours, other times a day or two. This just happened a couple of days ago with LGA-DFW-GRU-POA and also yesterday with JFK-LHR-HEL.

beerup

This new behavior can be particularly frustrating when the reservation is delayed in ticketing for a few days as in my current situation where I am mailing in a voucher. However, all is not lost. You can still change seats with the following workaround...

1. Pull up the reservation of interest in your browser.

2. Paste the following URL into your browser address bar:
Replacing

AAAA: flight number of first flight on AA metal
XXX: origin airport of above flight
YYY: destination airport of above flight
MM: month of above flight
DD: date (day of month) of first flight

(note that the above are not sensitive to the number of digits so date can be "4" instead of "04" and flight can be "78" instead of "0078"; nor are the airport codes case sensitive)

3. Hit Go to/Enter

Upgraded!

[QUOTE=vasantn;17480138]Just an FYI, something screwy was happening with the quotes above; that piece wasn't my quote...

Flyer_70

Not my quote either. Things appear to be a bit goofy. think a [/QUOTE] got deleted somewhere upstream.

Ord Liza

It's clearly not the end of the world, but why take away a feature that people use and is important to at least some of the customers? Was there a hidden cost to AA? I just waited 6 days for tickets purchased partially with AA gift cards to be ticketed. Seems silly to have to call and tie up the AA agents with reassigning seats when exit row seats became available; I would have been happier doing it myself.

(And thanks beerup for the work-around!)