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Archive: AA Citibank Executive / AAdvantage World Elite MasterCard (& MM poll)

View Poll Results: If AA Citi Exec MC purchases no longer count toward Million Miler status after 2012:
Obtained card on/before Nov 30, 2011: I will definitely keep my card - other benefits worth it
12
7.45%
Obtained card on/before Nov 30, 2011: I will probably keep my card
11
6.83%
Obtained card on/before Nov 30, 2011: I'm not sure yet if I will keep or cancel my card
23
14.29%
Obtained card on/before Nov 30, 2011: I will probably cancel my card
26
16.15%
Obtained card on/before Nov 30, 2011: I will definitely cancel my card - other benefits not worth it
46
28.57%
Obtained card after Nov 30, 2011: I'm already ineligible for this benefit anyways
8
4.97%
I'm not a cardholder: I would enroll if this benefit were offered for new cardholders
22
13.66%
I'm not a cardholder: I would not enroll even if this benefit were offered for new cardholders
3
1.86%
I'm not a cardholder: I just want to see the poll results
10
6.21%
Voters: 161. You may not vote on this poll

Archive: AA Citibank Executive / AAdvantage World Elite MasterCard (& MM poll)

 
Old Jan 12, 2012, 7:56 am
  #1246  
 
Join Date: Jul 2010
Location: @theRichardLom
Programs: AA EXP, Marriott Rewards Platinum, Hertz Presidents Circle
Posts: 39
Got approved for the card! WOOT!

I forgot to ask them to include the World Chip. Since I dont have the card yet, could someone give me the customer service number on the back?

Thanks!!!
rich728 is offline  
Old Jan 12, 2012, 8:39 am
  #1247  
 
Join Date: Jan 2007
Posts: 2,905
Originally Posted by george 3
Experian
Uh, not quite. LOL. Each bank/cc issuing agency pulls depending on location of where app is handled, division in which app is handled, and residence of applicant. Citi is (in)famous for using all 3.
Ritz is offline  
Old Jan 12, 2012, 10:28 am
  #1248  
 
Join Date: Feb 2011
Programs: AA Lifetime Gold, HH Diamond
Posts: 879
Originally Posted by rich728
got approved for the card! Woot!

I forgot to ask them to include the world chip. Since i dont have the card yet, could someone give me the customer service number on the back?

Thanks!!!
888-766-2484
elkhornne is offline  
Old Jan 13, 2012, 12:55 pm
  #1249  
 
Join Date: Aug 2009
Location: Boston-Atlanta Metropolitan Axis
Posts: 208
Just got off the phone with Citi, and was told that cards with both a chip and the AC logo should be available on January 23.
firstglobal is offline  
Old Jan 13, 2012, 2:37 pm
  #1250  
 
Join Date: Aug 2006
Programs: Hyatt Diamond, SPG LT Plat, AA 3MM EXP
Posts: 397
No pre-set

A note about the "no-preset spending limit"... I have paid the entire 5-figure balance twice this month, going over my limit in the process a few times. I called and asked for the no-preset department and they said I had exactly a 5K buffer and it should remain that way. This was 10 days ago. Well, bill printed and need to use that extended line for about a week until I can pay YET AGAIN and they said they reduced it to 2K and it's evaluated on a "day to day" basis, with no record of the prior call. I call BS on the day-to-day thing, as it's likely done when the bill prints, but I digress. A little perterbed since my autobills won't go through until I transfer more cash over. In my best valley slang...whatevers. I would ask for an increase but heard that's a no-go until a 6-month review.

I DO appreciate getting a mainland agent right away though, even if they tell me bad news. =)
gozetta is offline  
Old Jan 13, 2012, 4:41 pm
  #1251  
 
Join Date: Aug 2006
Location: DFW
Programs: AA 2.2MM LT Plat, Hilton Diamond, Marriott/SPG Platinum
Posts: 1,572
Originally Posted by gozetta
I would ask for an increase but heard that's a no-go until a 6-month review.
There's no need to wait 6 months to request a credit increase. I got a new Citi card with a 75k bonus in September, converted it to the Executive Card after I got the bonus, then asked for an increase in November. They had given me a 10k line and I got it increased to 50k.

The first agent I talked to said that he didn't think they would consider it that soon, but that there was no harm in trying. I never heard anything, so called back a few days later. They couldn't find any record of a request, so they put another one through and it was approved fairly quickly.

I get the feeling that they're trying very hard to please with this card.
MichaelColey is offline  
Old Jan 13, 2012, 5:55 pm
  #1252  
 
Join Date: Mar 2006
Location: Hotlanta.
Programs: I've gone underground!
Posts: 4,564
Citi just called me (from a TX bumber) to let me know that the AC logo was left off of my chipped card and a new one will be sent by the end of the month. ^^ for the proactive customer service!
emma dog is online now  
Old Jan 13, 2012, 8:37 pm
  #1253  
 
Join Date: Jan 2007
Posts: 2,905
Originally Posted by emma dog
^^ for the proactive customer service!
That's not something you usually hear when someone's describing their interactions with Citi, lol.
Ritz is offline  
Old Jan 13, 2012, 9:13 pm
  #1254  
 
Join Date: Aug 2006
Programs: Hyatt Diamond, SPG LT Plat, AA 3MM EXP
Posts: 397
Originally Posted by emma dog
Citi just called me (from a TX bumber) to let me know that the AC logo was left off of my chipped card and a new one will be sent by the end of the month. ^^ for the proactive customer service!
+1
gozetta is offline  
Old Jan 14, 2012, 6:36 am
  #1255  
 
Join Date: Feb 2011
Programs: AA Lifetime Gold, HH Diamond
Posts: 879
Originally Posted by emma dog
Citi just called me (from a TX bumber) to let me know that the AC logo was left off of my chipped card and a new one will be sent by the end of the month. ^^ for the proactive customer service!
+ 2 very friendly CSR. ^
elkhornne is offline  
Old Jan 16, 2012, 6:52 am
  #1256  
 
Join Date: Aug 2006
Location: DFW
Programs: AA 2.2MM LT Plat, Hilton Diamond, Marriott/SPG Platinum
Posts: 1,572
Originally Posted by MichaelColey
I get the feeling that they're trying very hard to please with this card.
Originally Posted by emma dog
^^ for the proactive customer service!
Originally Posted by Ritz
That's not something you usually hear when someone's describing their interactions with Citi, lol.
FWIW, the level of service I've received with this Citi card is more in line with the level of service I receive with American Express. (Not so with other Citi cards I've had.) I always get an agent in the US with very little (if any) wait and they seem to be more knowledgable and empowered to do much more than a typical agent.
MichaelColey is offline  
Old Jan 16, 2012, 9:33 am
  #1257  
 
Join Date: Oct 2007
Location: Miami
Programs: Hilton Diamond, AA Lifetime Gold
Posts: 420
Does this card still count towards MM status or did I need to get the card prior to 12/1/11? I am already AA gold, but would like the opportunity to get Plat if this is the case.
trach500 is offline  
Old Jan 16, 2012, 9:58 am
  #1258  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,073
Originally Posted by trach500
Does this card still count towards MM status or did I need to get the card prior to 12/1/11? I am already AA gold, but would like the opportunity to get Plat if this is the case.
You had to have your card open and in good standing on Dec 1, 2011 for the purchase $'s miles to count towards the MM status.
teemuflyer is offline  
Old Jan 16, 2012, 10:09 am
  #1259  
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 9,977
Originally Posted by teemuflyer
You had to have your card open and in good standing on Dec 1, 2011 for the purchase $'s miles to count towards the MM status.
That's certainly the way the wording worked, but has anyone who applied for the card after 12/1/11 confirmed that their regular purchase miles don't count toward MM status? I'm not sure that this was exactly the way they intended the card to work.
josephstern is offline  
Old Jan 16, 2012, 10:52 am
  #1260  
 
Join Date: Jul 2011
Posts: 12
Benefits not showing up

I have had this card since Dec 3rd. Flying to Barbados tomorrow on a ticket purchased after I got the card. AA shows that all my benefits are enabled for this trip but the boarding pass i just printed shows no elevated status. I was told it should say ECC on the boarding pass.

Does anyone have any insight on this?
Moody Blues is offline  

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