Good enforcement of food order taking
Apr 26, 2011, 3:07 pm
#1
Original Poster
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Good enforcement of food order taking
For flight 915 from MIA to BOG on 4/21 at least six of the people in J were non-revs and the purser was very careful to skip over them while doing the food ordering and come back to them only after the fare paying passengers had chosen. I'm not sure if this is policy or not, but it's very refreshing to see this done, especially given how some FAs can't even implement FEBO properly.
Incidentally, yesterday's BOG to MIA flight 916 was a refitted 757 with the 737-style F seats. Never seen one of these before. Anyone know how many are in service? I assume they will all be upgraded eventually.
Incidentally, yesterday's BOG to MIA flight 916 was a refitted 757 with the 737-style F seats. Never seen one of these before. Anyone know how many are in service? I assume they will all be upgraded eventually.
Apr 26, 2011, 4:14 pm
#3
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Non-rev tend to be airline employees and their families; those whom are flying standby.
Whether this is policy or not, this was smart thinking by this FA, and definitely deserves appreciation. Because F always runs out of meal choices, it's fair to allow paid customers to have the first choice.
Whether this is policy or not, this was smart thinking by this FA, and definitely deserves appreciation. Because F always runs out of meal choices, it's fair to allow paid customers to have the first choice.
Apr 26, 2011, 4:31 pm
#4
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See also: http://www.flyertalk.com/forum/ameri...solidated.html
Apr 26, 2011, 4:34 pm
#5
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Apr 26, 2011, 5:34 pm
#6
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Redhead is correct, award travel is revenue--in fact, the airline recognises a certain amount of revenue on its financials any time a mile is redeemed for anything, so in that sense it is not just treated as revenue, it actually is revenue.
Apr 26, 2011, 7:01 pm
#7
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^
This would never happen on Delta out of LAX anywhere. Kudos to the FA.
This would never happen on Delta out of LAX anywhere. Kudos to the FA.
Apr 27, 2011, 10:00 pm
#8
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Wirelessly posted (BlackBerry9700/5.0.0.330 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/100)
Unless things have changed, doesn't AA recognize a reduction in the liability shown for its issued but unused miles every time miles are redeemed? I could look at AA's financials but that's not so easy for us Blackberry dinosaurs.
Originally Posted by Microwave
Redhead is correct, award travel is revenue--in fact, the airline recognises a certain amount of revenue on its financials any time a mile is redeemed for anything, so in that sense it is not just treated as revenue, it actually is revenue.
Apr 28, 2011, 7:55 pm
#9
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For flight 915 from MIA to BOG on 4/21 at least six of the people in J were non-revs and the purser was very careful to skip over them while doing the food ordering and come back to them only after the fare paying passengers had chosen. I'm not sure if this is policy or not, but it's very refreshing to see this done, especially given how some FAs can't even implement FEBO properly.
Incidentally, yesterday's BOG to MIA flight 916 was a refitted 757 with the 737-style F seats. Never seen one of these before. Anyone know how many are in service? I assume they will all be upgraded eventually.
Incidentally, yesterday's BOG to MIA flight 916 was a refitted 757 with the 737-style F seats. Never seen one of these before. Anyone know how many are in service? I assume they will all be upgraded eventually.
On the 757s, they are all scheduled to undergo the renovations and new seats (along with 110v power). I don't know of a published schedule though. I'm sure another member can chime in with that.
Apr 28, 2011, 8:11 pm
#10
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With dual-entry accounting, however, there needs to be another side to the entry, they can't just reduce a liability without adjusting another account.
Apr 28, 2011, 8:14 pm
#11
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Nuts to the airline employees traveling for free, but if I'm on an award ticket I expect to be treated the same as a customer who has paid cash for their ticket.
Apr 28, 2011, 8:57 pm
#12
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[dmsdfw;16284606]For flight 915 from MIA to BOG on 4/21 at least six of the people in J were non-revs and the purser was very careful to skip over them while doing the food ordering and come back to them only after the fare paying passengers had chosen. I'm not sure if this is policy or not, but it's very refreshing to see this done, especially given how some FAs can't even implement FEBO properly...........QUOTE]
Just recently my husband were on a flight in F (737) and the FA took the orders of the non-revs (there were 2) just as if they were paying - they got the only 2 cereal breakfasts.
Just recently my husband were on a flight in F (737) and the FA took the orders of the non-revs (there were 2) just as if they were paying - they got the only 2 cereal breakfasts.
Last edited by alfagirl; Apr 28, 2011 at 8:57 pm Reason: correction
Apr 28, 2011, 9:28 pm
#13
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Unless the non-revs are in uniform, how can you tell they are non-revs?
Apr 29, 2011, 1:44 am
#14
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Wow! an FA did their job correctly?
Apr 29, 2011, 7:47 am
#15
Original Poster
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As for the flight in question here, four of the six non-revs were easily identifiable as a AA employee wearing her ID badge along with partner and two children. The other two had no "distinguishing marks". It's the fact that the FA skipped over these two seemingly "normal" passengers when taking the meal orders that piqued my attention to what he was doing.