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-   -   Japan earthquake related AA events / flight diversions (https://www.flyertalk.com/forum/american-airlines-aadvantage-pre-consolidation-usair/1193271-japan-earthquake-related-aa-events-flight-diversions.html)

checkerboard Mar 11, 2011 8:30 am

With six 777s now tied up in (or enroute to) Japan, I imagine there will be some knock-on effects of this event throughout the system, with a day or two of equipment substitution, and even flight consolidation/cancellation both to Europe and South America.

Any signs of this yet?

mnmag Mar 11, 2011 8:35 am


Originally Posted by techgirl (Post 16015100)
Don't be too hopeful. It's showing canceled on what I'm looking at.

I've been on ExpertFlyer looking at loads and flights are almost entirely zeroed out in all classes - ORD-NRT had three coach seats and that's about all I found today. Availability is out there in most classes tomorrow - but some gateways look to be coach only, others business only, C inventory for upgrades Y-J is available on some routes.

I'm canceling my trip - I have no need to be there in the middle of all this and I will reschedule for a time when I'm not going to be underfoot.

Yes, business can be rescheduled!^ The airports need to be utilized for emergency aid!

beckoa Mar 11, 2011 8:40 am

Wirelessly posted (beckoa's PWP wonderous device: BlackBerry9000/4.6.0.304 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)


Originally Posted by jackal
I am looking at the two AA 777s in ANC right now. Beautiful and rare site!

Haven't heard of any FTers stuck in ANC, but please PM me or beckoa if you are here and need assistance of any sort.

I can arrange ground transportation if you need me to. Please let us know if you need help.

(There's also supposed to be a UA 744 here, but it must be parked on the far side of the ramp.)

I'll do what I can- send me a PM, not sure how long AA's stay will be. But if any FTers were diverted to ANC let us know.

ilhooq Mar 11, 2011 9:04 am

CXLs for 3/12 starting to go through
 
AA170 just cancelled. Presumably the rest of AA's NRT schedule is cancelled tomorrow as well. AA seems to have held out quite a while.

Cathay cancelled (hours ago) my HKG-NRT flight tomorrow so I'm staying far out of the way of those needing disaster relief (and travel relief) and going Cathay HKG-LAX on Sunday.

Good luck to everyone getting to where they need to be and thoughts with those affected.

sdix Mar 11, 2011 9:21 am

All Japan bound AA flights are cancelled

techgirl Mar 11, 2011 9:31 am


Originally Posted by sdix (Post 16015996)
All Japan bound AA flights are cancelled

Yep... and AA is not allowing "trip in vain" for those of us who already have started our journeys because it's international and not domestic. They were unwilling to give me much flexibility on my multi-leg trip so I basically had to cancel it and they did a re-fare to get me home. I lost the majority of the value on my 8 segment ticket (of which I had only used 2 segments, both normally cheap domestic segments).

mnmag Mar 11, 2011 9:33 am


Originally Posted by techgirl (Post 16016046)
Yep... and AA is not allowing "trip in vain" for those of us who already have started our journeys because it's international and not domestic. They were unwilling to give me much flexibility on my multi-leg trip so I basically had to cancel it and they did a re-fare to get me home. I lost the majority of the value on my 8 segment ticket (of which I had only used 2 segments, both normally cheap domestic segments).

Wow -- so no flts to anywhere else in Asia?!:eek:

brp Mar 11, 2011 9:47 am

Report from the battlefield at HND
 
From a Fellow FTer via email

Against the advice of one of the JL agents, we moved from the international terminal to the domestic. When we got here, we found lots of good empty cardboard boxes, fresh blankets and boxes of "Emergency Food." See, they're distributing this in the domestic terminal, not the international. They're trying to save their own first!

We've set up camp in front of the rental car counters. Corrugated cardboard foundation topped with a layer of blankets. We're drinking beer and eating bread out of a can. "Bread for Preservation" is what the can says; I'm wondering if they meant "Bred for Preservation."

We also each got three cans -- a green one, a brown one and a purple one -- with four paragraphs of Japanese characters written on them. "Emergency Food" is the only English translation. I don't even see the Japanese people eating whatever's in these cans.

Cheers.

techgirl Mar 11, 2011 9:52 am


Originally Posted by mnmag (Post 16016063)
Wow -- so no flts to anywhere else in Asia?!:eek:

Nope... and they were unwilling to send me home either without re-faring the ticket for today's "one-way" fare.

Natural disasters are definitely out of AA's control - but screwing over an many year's EXP 3MM? That does NOT sit well with me and I plan to be pretty vocal about their handling of this if it doesn't get fixed once they can get their own policies sorted out.

mnmag Mar 11, 2011 9:53 am


Originally Posted by techgirl (Post 16016185)
Nope... and they were unwilling to send me home either without re-faring the ticket for today's "one-way" fare.

Natural disasters are definitely out of AA's control - but screwing over an many year's EXP 3MM? That does NOT sit well with me and I plan to be pretty vocal about their handling of this if it doesn't get fixed once they can get their own policies sorted out.

Yes, I would think their 'priority' would be to get people out of 'harm's way' and not 'fleece' them in the process, esp. when you are given 0 options!:eek:

Safe travels, techgirll!

mnmag Mar 11, 2011 9:54 am


Originally Posted by brp (Post 16016154)
Cheers.

Thanks for sharing!:)

kenban Mar 11, 2011 10:06 am


Originally Posted by bdemaria (Post 16015133)
AA has issued a Japan waiver


Here's the info:

Japan Travel Policy
Due to the earthquake that has impacted Japan, American Airlines will offer its customers the convenience to change their travel plans as listed below.

If you are traveling to/from/through: Tokyo, Japan Haneda (HND)
Tokyo, Japan Narita (NRT)
On the following dates: March 11-14, 2011
And your ticket was issued no later than: March 11, 2011
You may begin travel as late as: March 18, 2011
Original inventory required? No


The ticket reissue charge will be waived for one ticket change.

To change travel dates or for questions regarding refunds or destination changes, contact our Reservations personnel at 1-800-433-7300 within the United States or Canada. If you are calling from outside the United States or Canada, please check our Worldwide Reservations Numbers page.

I noticed they have opened this up a little. You can now rebook travel starting as late as the 18th and are willing to rebook you for travel starting as late as the 25th. I really think they need to open this up a little more though. Japan is going to have aftershocks for weeks and the state department is recommending to avoid traveling to Japan for the rest of the month.

kebosabi Mar 11, 2011 10:17 am

Luckily both NRT and HND are far from the epicenter that there’s not much damage to those airports. Of course that doesn’t mean they’re going to start opening up flights anytime soon.

The worst damage was at SDJ (Sendai Airport) which is the closest airport to the epicenter. The tarmac was completely swept away by the wave of tsunami that hit it as seen in this horrific video: http://www.liveleak.com/view?i=d28_1299830727

http://i.telegraph.co.uk/multimedia/...0_1846677i.jpg
Telegraph photo of SDJ / Sendai

brp Mar 11, 2011 10:23 am


Originally Posted by kebosabi (Post 16016355)

The worst damage was at SDJ (Sendai Airport) which is the closest airport to the epicenter. The tarmac was completely swept away by the wave of tsunami that hit it as seen in this horrific video: http://www.liveleak.com/view?i=d28_1299830727

Yikes! I flew from NRT to SDI a few years ago. It was definitely drier then.

Cheers.

FlyMeToTheLooneyBin Mar 11, 2011 11:58 am


Originally Posted by kebosabi (Post 16016355)
Luckily both NRT and HND are far from the epicenter that there’s not much damage to those airports. Of course that doesn’t mean they’re going to start opening up flights anytime soon.

The worst damage was at SDJ (Sendai Airport) which is the closest airport to the epicenter. The tarmac was completely swept away by the wave of tsunami that hit it as seen in this horrific video: http://www.liveleak.com/view?i=d28_1299830727

http://i.telegraph.co.uk/multimedia/...0_1846677i.jpg
Telegraph photo of SDJ / Sendai

What did they do with all the planes? Did they just fly them all away? How did they do that if the runways were wet?


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