First goes out with empty seat, multiple people on upgrade list.
How often have people seen first go out with an empty seat despite multiple people on the upgrade list? Flew on AA3748 from ORD-MSP yesterday and despite multiple people on the upgrade list, 7 or 8 if I recall correctly, we departed with an empty seat in first class.
Seat map showed one seat open, asked GA who claimed 'first had boarded full'. Even so I waited until the all groups/all rows announcement and then boarded. I sat near the front of Y and could clearly see an open seat in the first row. More than a little annoying... Update: Some of the AA insiders here on FT confirmed the seat was not occupied and was functioning. |
I once saw a case that I thought was that. Ended up being a short person in that seat.
Cheers. |
That has happened to me as well. Made me quite upset, it was an MD80 flight DFW-IND. I always get my upgrade on the IND-DFW trip but never on the way back.
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Originally Posted by brp
(Post 15879351)
I once saw a case that I thought was that. Ended up being a short person in that seat.
Cheers. I have never seen an agent not process an upgrade if someone was supposed to get one and if a seat was not broken. I have experienced a zillion people who get on and tell me 20 times they are next on the list and where they are sitting, as though the upgrade list and seating chart are a mysterious secret. Those are usually the people who are 20th on the list. FYI to all, that's annoying behavior and sets you apart from the word go. It puts you up there with the guy who puts his hat in an empty overhead bin and freaks out if you try to move it. |
I have never seen an agent not process an upgrade if someone was supposed to get one and if a seat was not broken. |
Perhaps the seat was INOP.
Or perhaps the GA behind on paperwork and didn't have time to process an additional upgrade before needing to close the door. Or perhaps the GA was too lazy to process the upgrade. Anything is possible. |
I'd give myself a 95% confidence interval that the seat was not occupied by a person. My first thought was maintenance issue too, but it looked to be fine shape on my way out. The flight is under an hour, I just complained last week to AA so I'm going to let it slide (don't want to lose any eagles ;)). Also I am not 100% positive there wasn't a good reason for it.
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Not quite the same situation, but I recall being on ORD-LAX where Y was oversold and they were asking for volunteers, but F left with an empty seat (actually, may have been two).
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Originally Posted by JumboD
(Post 15879728)
Not quite the same situation, but I recall being on ORD-LAX where Y was oversold and they were asking for volunteers, but F left with an empty seat (actually, may have been two).
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Originally Posted by sica4
(Post 15879858)
I don't know what is more surprising, AA would rather payout a voucher than op-up people, or that ORD-LAX didn't have enough elites requesting upgrades to fill F.
Not only don't I understand them not oping people up, I don't understand why some paying F customers weren't also requesting protection on this flight since it was slated to leave before ours once the delay was factored in. But I really didn't care since my flight had been F2 A1 P1 for days and I cleared into F on the new one :D. |
Originally Posted by newgrad071
(Post 15879573)
I'd give myself a 95% confidence interval that the seat was not occupied by a person. My first thought was maintenance issue too, but it looked to be fine shape on my way out. The flight is under an hour, I just complained last week to AA so I'm going to let it slide (don't want to lose any eagles ;)). Also I am not 100% positive there wasn't a good reason for it.
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Originally Posted by MARINFLL
(Post 15879938)
My guess is that the seat was broken. They may look fine, but if they don't recline (esp on a 76 or 77) they will not fill the seats (probably because of the complaint factor).
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Originally Posted by newgrad071
(Post 15879306)
Flew on AA3748 from ORD-MSP yesterday and despite multiple people on the upgrade list, 7 or 8 if I recall correctly, we departed with an empty seat in first class.
Seat map showed one seat open, asked GA who claimed 'first had boarded full'. Even so I waited until the all groups/all rows announcement and then boarded. I sat near the front of Y and could clearly see an open seat in the first row. More than a little annoying... |
They most definitely do not fly 767s or 777s from ORD-MSP, I wish.
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Originally Posted by AAFA
(Post 15879489)
That happens and it also happens that the seat is placarded in the log book and they are unable to fix it so they are unable to sell it.
I have never seen an agent not process an upgrade if someone was supposed to get one and if a seat was not broken. I have experienced a zillion people who get on and tell me 20 times they are next on the list and where they are sitting, as though the upgrade list and seating chart are a mysterious secret. Those are usually the people who are 20th on the list. FYI to all, that's annoying behavior and sets you apart from the word go. It puts you up there with the guy who puts his hat in an empty overhead bin and freaks out if you try to move it. |
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