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-   -   Help with flight notifications (https://www.flyertalk.com/forum/american-airlines-aadvantage-pre-consolidation-usair/1180861-help-flight-notifications.html)

ksucats Feb 5, 2011 9:17 pm

Help with flight notifications
 
The other night when I was on the road my flight got cancelled at 1:30 am. My wife got woke up with a call to my home phone. I also got a call to my cell. I want to be able to disable calls to my home phone from like midnight to 6:00 am. Is that possible?

beachfan Feb 5, 2011 10:25 pm

Sorry but no.

I have it just go to my cell phone.

ksucats Feb 5, 2011 10:50 pm


Originally Posted by beachfan (Post 15811431)
Sorry but no.

I have it just go to my cell phone.

Thanks. I know that NWA had these settings back in the day. Boy I sure do miss everything about them, but am much happier at AA than I would be if I had stuck with Delta.

I guess I will turn off the calls to home, but since my work provided AT&T phone works like crap from home I would prefer to get calls on my home line when I am at home. I don't want her getting bothered in the middle of the night again.

BogeyMan Feb 5, 2011 10:51 pm

I have both my home and cell phone numbers included as well. I had not thought about disturbing my wife with a home call while I was away.

We had one trip when our outbound flight was canceled and my cell phone ringer was off (I set it to vibrate at night). My wife received the call on our home phone while I was in the shower. We were able to rush to the airport for flight that left one hour earlier. If we didn't get the phone call we would have missed our connecting flight that day and lost 1 day of a 4 day getaway.

So there are benefits of the redundant notifications...

btwayland Feb 6, 2011 8:55 am


Originally Posted by ksucats (Post 15811514)
Thanks. I know that NWA had these settings back in the day. Boy I sure do miss everything about them, but am much happier at AA than I would be if I had stuck with Delta.

I guess I will turn off the calls to home, but since my work provided AT&T phone works like crap from home I would prefer to get calls on my home line when I am at home. I don't want her getting bothered in the middle of the night again.

can you have the notifications go to your personal cell phone if it gets better reception at home than your work cell phone?

ksucats Feb 6, 2011 9:18 am


Originally Posted by btwayland (Post 15813042)
can you have the notifications go to your personal cell phone if it gets better reception at home than your work cell phone?

I don't have a personal cell phone. I would never want to carry 2.

magic111 Feb 6, 2011 9:24 am

Why not just have text messages sent to your cell phone? Not sure but it seems to me the same reception level is not required for text as voice.

brp Feb 6, 2011 9:31 am


Originally Posted by magic111 (Post 15813186)
Why not just have text messages sent to your cell phone? Not sure but it seems to me the same reception level is not required for text as voice.

Mine are text, but I still hear the little "ding." Of course, if there's a cancellation, I want to know about it as soon as possible so I can do something about it.

Cheers.

wolf539 Jul 12, 2011 11:57 am

Well this is a new one (for me)
 
Today I received a flight notification (text) for a flight I'm scheduled to depart on two days from now! This prompted my heart to skip a beat, and a quick trip to AA.com to ensure the reservation wasn't screwed up.

Other than upgrading from business to first I haven't made any changes since I booked it. Strange...

FlyingTexasGal Jul 12, 2011 2:44 pm

I was having the same problem with these middle of the night calls. I called the Platinum desk and described the problem. They transferred me to another department who took care of the problem. I no longer get AA wake up calls:)

I was told there was no way to disconnect the service except to call AA.

_kurt Jul 12, 2011 2:49 pm


Originally Posted by ksucats (Post 15811226)
I want to be able to disable calls to my home phone from like midnight to 6:00 am. Is that possible?

Since we've dug up this thread: OP, you can sign up for a Google Voice account and give that number to AA. GV allows you to ring different phones based on time-of-day.

jeffreyt Jul 12, 2011 2:56 pm

I agree with the Google Voice solution. It's the best one. You can also forward it to voice maill.

As for me, AA can call me anytime and wake me up if they cancel a flight. The few minutes making alternate arrangements (which may or may not be the flight they protected me on) is worth it. I can easily go back to sleep, but I am also usually protecting upgrades, routings, or critical seat assignments that if I didn't receive my cancellation call from AA, I would have trouble arranging.

ksucats Jul 12, 2011 3:34 pm


Originally Posted by jeffreyt (Post 16716219)
I agree with the Google Voice solution. It's the best one. You can also forward it to voice maill.

As for me, AA can call me anytime and wake me up if they cancel a flight. The few minutes making alternate arrangements (which may or may not be the flight they protected me on) is worth it. I can easily go back to sleep, but I am also usually protecting upgrades, routings, or critical seat assignments that if I didn't receive my cancellation call from AA, I would have trouble arranging.

Since this got dug back up & I am the OP, I am not familiar with Google Voice. Can I forward it to my home phone depending upon the time of day?

Again, my situation is I want calls for cancellations to go to my cell 24-7. My cell doesn't work great at home, so I want calls to my home number also, but not in the middle of the night as to not wake the entire family.

wolf539 Jul 12, 2011 3:41 pm

If it was a cancellation or something similar, that wouldn't have bothered me. It was the standard gate, departure time, baggage claim, etc. text they send before every flight. I received three of them about ten minutes apart, as if I were schedule to fly today instead of Thursday. International trip, for what it's worth...

Sorry for dredging up an old thread; I just hate starting new ones!

2millionquest Jul 12, 2011 8:17 pm


Originally Posted by wolf539 (Post 16715150)
Today I received a flight notification (text) for a flight I'm scheduled to depart on two days from now! This prompted my heart to skip a beat, and a quick trip to AA.com to ensure the reservation wasn't screwed up.

Other than upgrading from business to first I haven't made any changes since I booked it. Strange...

Similar thing happened to me earlier this year. Seemed a complete mystery at first, as I wasn't due to travel on that flight for another week. Turned out that I had put a reservation on hold for the day I got the call, never ticketed it, but the automatic flight notification thing had kicked in anyway.


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