AA Overweight Passenger ("POS") Policy?
Also, on the way back I was seated next to a large man 350-400lbs. I was in the aisle he was in the middle. He was unable to put either arm rest down and literally had to lift his leg fat so that I could squeeze into my seat and then he let it go covering my left leg. I expected the flight attendant to ask him to switch with his young son who had plenty of space in the window seat, but they didn’t come up to me. Does anyone know what AA’s policy on overweight passengers?
====================MODERATOR NOTE================== Due to the challenges presented by previous threads on this topic, this thread will be strictly moderated. Be sure to read: Post # 10, which quotes American Airlines' policy <link>, and post #94 (more or less) linked to here, for the Customers Requiring Two Seats policy from the FAs manual, Customer Policies, Boarding - 3.5. |
did you ask the fa or the man about switching?...i wouldn't expect a fa to act unless asked....should the situation reoccur, i would try for the window w/kid in middle...good luck...
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Originally Posted by marcdd2
(Post 15573128)
Also, on the way back I was seated next to a large man 350-400lbs. I was in the aisle he was in the middle. He was unable to put either arm rest down and literally had to lift his leg fat so that I could squeeze into my seat and then he let it go covering my left leg. I expected the flight attendant to ask him to switch with his young son who had plenty of space in the window seat, but they didn’t come up to me. Does anyone know what AA’s policy on overweight passengers?
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Well I got home on time to make a friend’s memorial service which I was grateful for. I didn’t have the extra vacation time to cover mon-weds so I had to take unpaid leave, but I’m in sales so that was just my base salary. I also was staying at my parents so there were no hotel costs. In the long run 3 more days with the family and my long distance girlfriend was great. I could have done without the big guy though. I would have said something, but I had no idea of the policy and was worried that it may be considered a disability and a safety hazard in which case I could end up being the one losing my seat and having to wait a few more days to get home.
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I wouldn't have accepted that seating arrangement. AA's own policies require one to be able to sit in the seat with the arm rests down. If he wasn't able to do that then he needed 2 seats... not 1 + 1/2 of yours.
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Originally Posted by emma dog
(Post 15573481)
I wouldn't have accepted that seating arrangement. AA's own policies require one to be able to sit in the seat with the arm rests down. If he wasn't able to do that then he needed 2 seats... not 1 + 1/2 of yours.
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Originally Posted by emma dog
(Post 15573481)
I wouldn't have accepted that seating arrangement. AA's own policies require one to be able to sit in the seat with the arm rests down. If he wasn't able to do that then he needed 2 seats... not 1 + 1/2 of yours.
The few times that I am in Y I do have a system. I take a couple of books and newspapers and wedge them in between the two seats along with a blanket that way no one's body fat will enter my personal space. |
Originally Posted by newyorkgeorge
(Post 15573545)
The few times that I am in Y I do have a system. I take a couple of books and newspapers and wedge them in between the two seats along with a blanket that way no one's body fat will enter my personal space.
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Originally Posted by newyorkgeorge
(Post 15573545)
I doubt that AA unlike maybe WN is really enforcing any policy. I've seen paxs waddle back to Y thinking a) no way that person is going to fit in a Y seat properly...
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Originally Posted by marcdd2
(Post 15573536)
Any idea where that is written? I assume it's something that they would have to tell customers beforehand.
http://www.flyertalk.com/forum/trave...sengers-y.html http://www.flyertalk.com/forum/trave...t-what-do.html Nonetheless, here's AA's policy: http://www.aa.com/i18n/travelInforma...false&from=Nav Customers Requiring Extra Space For the safety and comfort of all customers, we have aligned our seating accommodation policies with other major airlines regarding customers who may require more than one seat because they are: * Unable to fit into a single seat in their ticketed cabin and/or * Unable to properly buckle their seatbelt using a single seatbelt extender (available upon request from a flight attendant) and/or * Unable to lower both armrests without encroaching upon the adjacent seating space or another customer. Reservations We encourage customers to address their seating needs when booking the original reservation. If you meet the above criteria, one of our Reservations representatives will ensure that you receive two adjacent seats at the same rate for each seat. At the Airport If you meet any of the above criteria and have not booked an extra seat in advance, please see an airport agent. If seats are available in your ticketed cabin, you may be accommodated in the same cabin next to an empty seat. The additional seating must be available without downgrading or unseating another customer. If time allows, and upon payment of the fare difference, you may be offered a seat in a higher class of service that may provide more space*. If additional seating is not available, you may purchase a second adjacent seat on a different flight. The fare for the second seat will be the same as the original seat. |
About time for another POS thread ... :rolleyes:
In before the lock! |
Originally Posted by marcdd2
(Post 15573128)
... I was seated next to a large man 350-400lbs. I was in the aisle he was in the middle. He was unable to put either arm rest down and literally had to lift his leg fat so that I could squeeze into my seat and then he let it go covering my left leg.
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Originally Posted by vasantn
(Post 15573647)
About time for another POS thread ... :rolleyes:
In before the lock! |
Thanks Triniflyguy. Thats what I was looking for.
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Sorry I missed the previous searches. Thanks for not blowing up the post with "DAFS".
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