AA.com re-design: Monday 11/15/2010

 
Old Nov 14, 10, 9:46 pm
  #136  
 
Join Date: Jan 2010
Location: United States
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I also noticed that many of their pages are still in the old format. So if you are missing the old look and feel - here is just one for you :-)

http://aa.lastminute-packages.com/

The website seems to have a different URL but it has the same AA logo.
lifescool is offline  
Old Nov 14, 10, 9:52 pm
  #137  
 
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A look at aa.com through the years. Enjoy...
http://web.archive.org/web/*/http://aa.com
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Old Nov 14, 10, 10:16 pm
  #138  
 
Join Date: Nov 2010
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annoyed

I just spent time on the new site here in California. As a platinum about to become exp I am terribly frustrated. I spent 2 hours trying to book a multi city flight and could not buy it after putting in my CC info NOR put it on hold. Agent got me the flights but at a HIGHER price and then web desk was unhelpful. Supervisor WC patiently explained that the site is designed not to allow you to book a round trip flt via multicity (even though I wanted to carefully choose segs). It does allow you to do this but then traps you in a permanent loop! They know the flaw and keep it there with no apology. I watched the fares go up and it cost me a bundle. Thanks AA. I'll get a million miles shortly, take my gold for life and go elsewhere.

Last edited by JDiver; Nov 14, 10 at 11:46 pm Reason: redacted employee name for privacy per TOS
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Old Nov 14, 10, 10:25 pm
  #139  
 
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Originally Posted by dgranet View Post
...As a platinum about to become exp I am terribly frustrated...
DYKWIA?
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Old Nov 14, 10, 10:36 pm
  #140  
 
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Originally Posted by Jedi Master View Post
Sometimes I have to use computers in Admirals Clubs so I prefer that the default is set to NOT remember the user's ID.
I have no issue with the default set to NOT remember the user's ID. However, once I check "Remember my AAdvantage Number", I really really really want it to leave that box checked unless I uncheck it, especially now that in some of the new UI boxes you can't tab to it to check it anymore.
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Old Nov 14, 10, 10:59 pm
  #141  
 
Join Date: Nov 2002
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This "major redesign" is little more than a bunch of new stylesheets wrapped around the same clunky site, with the added bonus that it renders poorly in Chrome and appears to be buggy in Firefox (blank pages as others have mentioned). Pretty disappointing effort.
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Old Nov 14, 10, 11:47 pm
  #142  
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In a word, "underwhelming".
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Old Nov 14, 10, 11:49 pm
  #143  
 
Join Date: Jul 2010
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Originally Posted by dgranet View Post
Thanks AA. I'll get a million miles shortly, take my gold for life and go elsewhere.
Why bother obtaining gold for life if you're taking your business elsewhere? If you're gonna make empty threats, at least make them credible
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Old Nov 15, 10, 12:21 am
  #144  
 
Join Date: Nov 2010
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Originally Posted by rjw242 View Post
Why bother obtaining gold for life if you're taking your business elsewhere? If you're gonna make empty threats, at least make them credible
Sadly I will sometimes be forced to take AA. When I do I want at least to be Gold. If the web desk can treat a plat badly why stay around? But Gold is better on "game day" for the obvious perks than nothing. I am 25K away from gold for life.
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Old Nov 15, 10, 3:18 am
  #145  
 
Join Date: Nov 2010
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Looks like there is still no way to book Reduced Mileage Awards from the AAdvantage Citi cards.
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Old Nov 15, 10, 4:50 am
  #146  
 
Join Date: Nov 2010
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Originally Posted by arctan1701 View Post
Looks like there is still no way to book Reduced Mileage Awards from the AAdvantage Citi cards.
What are those?
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Old Nov 15, 10, 6:30 am
  #147  
LRD
 
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Originally Posted by resnick View Post
I have no issue with the default set to NOT remember the user's ID. However, once I check "Remember my AAdvantage Number", I really really really want it to leave that box checked unless I uncheck it, especially now that in some of the new UI boxes you can't tab to it to check it anymore.
For anyone using FF, I have a simple GM script that will automatically check this box wherever it exists. (Found on the login, home page, reservations, AAdvantage, and award tabs.)

PM me with your email address if you would like a copy.

Also: if you object to the ads at the bottom of many pages and you use Element Hiding Helper for ....... Plus (highly recommended, BTW), then you can forever banish these ads with one statement:

aa.com##div#aa-footer
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Old Nov 15, 10, 7:20 am
  #148  
 
Join Date: Sep 2002
Posts: 544
Originally Posted by chriseng View Post
This "major redesign" is little more than a bunch of new stylesheets wrapped around the same clunky site, with the added bonus that it renders poorly in Chrome and appears to be buggy in Firefox (blank pages as others have mentioned). Pretty disappointing effort.
^

Looks like nothing more than a "refresh" back end systems etc still the same.
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Old Nov 15, 10, 7:34 am
  #149  
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Originally Posted by chriseng View Post
This "major redesign" is little more than a bunch of new stylesheets wrapped around the same clunky site, with the added bonus that it renders poorly in Chrome and appears to be buggy in Firefox (blank pages as others have mentioned). Pretty disappointing effort.
Originally Posted by gemac View Post
Increased cosmetics on the front end, decreased functionality on the back end.
As predicted. On the up side, though, I did get a second e-mail announcing it.

And I did get to enjoy all those in this thread speculating that AA was going to grant every wish they ever had concerning AA.com.
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Old Nov 15, 10, 7:42 am
  #150  
 
Join Date: May 2001
Location: La Jolla, CA, USA
Posts: 750
In my brief tour of the new website I didn't see anything different. Perhaps I'll see changes when I spend more time on the site.
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