aa.com Date Flexible Searches suspended indefinitely
I'm not seeing the option for flexible date searches this morning.
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without more info, I'll take a stab at it:
If you are talking about searching for flights on AA.com, the "Price and Schedule" option gives a look on either side of your chosen date. |
"Dates Felixble" no longer an option?
Maybe I haven't had enough coffee in me yet, but it appears the "dates flexible" option has disappeared from aa.com. That was one of my most used features of the site!
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Originally Posted by flipside
(Post 13287490)
Maybe I haven't had enough coffee in me yet, but it appears the "dates flexible" option has disappeared from aa.com. That was one of my most used features of the site!
I just saw that this morning. I called the AA.com Web Services customer service and they said that this Date Flexible search has been suspended indefinitely. I have no clue why they would disable one of the most useful searches on their booking tab....BUT...I did write into them requesting that they reinstate this search. If you want it to come back I strongly recommend taking the time to send them an email at https://www.aa.com/contactAA/viewEma...me=webServices Please also take the time to call them at 1-800-222-2377 and ask that it be reinstated The more people that write in and/or call the better chance that they will put this back on the site. They just changed this last night (Jan. 29th) |
I am referring to the ability to search 31 day blocks by checking the flexible date box pre query. The box is gone. And while I'm at it, when making a reservation query now, there appears to be a choice of "Flight Only" or "Flight & Hotel"...("Save!") boxes.
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It is still visible on award searches.
For a paid ticket, choose the price and schedule option and it shows the prices for 8 days - and the option of scrolling left/right for an add'l 3 days. |
Originally Posted by bdemaria
(Post 13287524)
It is still visible on award searches.
For a paid ticket, choose the price and schedule option and it shows the prices for 8 days - and the option of scrolling left/right for an add'l 3 days. |
Two threads started within ten minutes of each other have been merged, and the thread has been retitled to reflect the actual state of affairs.
/Moderator |
ITA has month long searches
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Has AA formally announced this change?
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As an alternative if AA makes this permanent, Travelocity has a good flexible search but it only works for domestic.
This move kind of looks like a hindrance to finding the cheapest fares. Imagine that! |
Ditto. Used this feature all the time, including trying early today. Maybe a Dallas programmer is still upset with the Cowboys!
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Big :td:
I, too, used this feature a lot. Thankfully, there are other sites and methods for getting the information I need. I wrote to AA to express my disappointment. |
Standard response from AA:
"Thank you for your message to AA.com and for taking the time to inform us of this error. We have reported this issue to our programmers for further research and correction. We appreciate your patience while we continue to technically fine-tune the website. Thanks again for writing to AA.com. Please know that we are working hard to create a convenient travel experience for you. From logging on to taking off, American Airlines wants to be your airline of choice." Not sure how this is an "error." Perhaps of judgment? But they did get back to me in under an hour. |
Hi there -
It is a tool I use also - so after reading this thread - I sent an email through the website (only a couple of hours ago) and just received this response: Dear ... Thank you for your interest in American Airlines. We want to respond to you, our AAdvantage Platinum customer first. I'm sorry however the "Dates Flexible" feature is no longer available. Please know that we pay close attention to comments, like yours, so that we may better gauge trends in the industry and meet the needs of our passengers. Accordingly, I have sent your feedback on to the appropriate management team for their review. We appreciate your visit to the American Airlines website, AA.com. Sincerely, [redacted] AA.com Web Services American Airlines, Inc. sounds pretty permanent from the response ... |
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