OJgate: Asking For Orange Juice May Violate Federal Law / AA Investigating FA Helen
Dec 10, 2009, 2:22 pm
#16
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Dec 10, 2009, 2:28 pm
#17
Join Date: Jun 2007
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I agree that there has to be something else to this story.
Dec 10, 2009, 2:42 pm
#18
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The Flight Attendant from Hell. Very scary how these people can mess up your life.
Dec 10, 2009, 2:42 pm
#19
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I lament UA's FAs all the time, but apparently the grass may not be greener on the other side.
Dec 10, 2009, 2:44 pm
#20
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Maybe, maybe not. Keep in mind that the story was not posted by a party to the fight. The story was posted by an apparently independent witness to the fight. You can find the original here http://www.kossome.com/?q=node/131.
Dec 10, 2009, 2:56 pm
#21
Join Date: Apr 2009
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This woman's behavior is completely unacceptable and is a perfect example of what I've been seeing in AA flight attendants for years now. They don't want to be there, make up their own rules that don't reflect the company, and have huge disdain for the people paying their salary... the customers.
-Dave Koss"
This guy either has an axe to grind or desires attention. I've never seen an AA flight attendant behave that way one time, let alone "for years now".
-Dave Koss"
This guy either has an axe to grind or desires attention. I've never seen an AA flight attendant behave that way one time, let alone "for years now".
Dec 10, 2009, 3:07 pm
#22
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I dealt with a Dallas based CSR who could have been Helen's nutcase sister=I have not flown AA since.
Dec 10, 2009, 3:09 pm
#23
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OK--after reading the original source and seeing a consultant who supposedly controls so much air travel not knowing the difference betwen an "aisle" and an "isle," among other errors in the post, I'm even more dubious.
Maybe some DYKWIA here? If he controls that much air travel and had such terrible experiences, maybe he should be walking instead of talking.
Maybe some DYKWIA here? If he controls that much air travel and had such terrible experiences, maybe he should be walking instead of talking.
Dec 10, 2009, 3:13 pm
#24
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This woman's behavior is completely unacceptable and is a perfect example of what I've been seeing in AA flight attendants for years now. They don't want to be there, make up their own rules that don't reflect the company, and have huge disdain for the people paying their salary... the customers.
-Dave Koss"
This guy either has an axe to grind or desires attention. I've never seen an AA flight attendant behave that way one time, let alone "for years now".
-Dave Koss"
This guy either has an axe to grind or desires attention. I've never seen an AA flight attendant behave that way one time, let alone "for years now".
This individual writes what appears to me to be a third-rate blog composed of his rants and complaints about almost everything. Couple that with the fact that he also seems to be a fan of the "fake Dave Hill effect" (the real Dave Hill effect can be seen here), and I'd take everything he says with a very large pinch of salt.
Dec 10, 2009, 3:46 pm
#25
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Looking at the comments, there seems to be a couple of people claiming that they have run across Helen. Based on these comments, it seems they noticed similar behavior and rude remarks from her.
From the comments...
This, ladies and gentlemen, are why unions are bad.
From the comments...
The other flight attendant said, "Oh, that's just Helen."
Dec 10, 2009, 4:01 pm
#26
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As this thread focuses on discussion of an external article rather than AA policies, operations, or first-hand experiences, please continue to follow it in Newsstand.
dstan
AA Forum Co-Moderator
dstan
AA Forum Co-Moderator
Dec 10, 2009, 8:09 pm
#28
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Being unionized doesn't prevent the employer from conducting performance reviews nor disciplining employees who won't meet the established performance standards.
Dec 11, 2009, 5:23 am
#29
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I would imagine the performance metrics that are being used are exaggerated and are not hard to meet. Furthermore, it is probably more difficult to terminate someone that is under a union. Combine this with someone (probably Helen) who has been around forever.
Dec 11, 2009, 4:52 pm
#30
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