Dreaded Zero curse

Old Sep 25, 2005, 8:33 pm
  #1  
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Join Date: Dec 2004
Location: Scottsdale
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Dreaded Zero curse

The dreaded zero curse has struck again. When I couldn't log on to the web site and finally (after waiting for several minutes) reached an internet specialist, I was told that FF members whose accounts begin with zeros are being denied access. Moreover, in my case my profile was erased. I was told that my situation has been referred to a special unit which deals with problem situations and that the problem should be rectified in 4 or 5 business days. In the meantime, I can make reservations on the web but they will not be part of my history when my profile comes back on.

This is not the first time the Zero curse struck. It happened once before when the web site was changed.

Maybe the universe of people with zero beginning FF numbers is small, but this is not an encouraging start to putting AWA and USA together.
Paso Fino is offline  
Old Sep 26, 2005, 2:36 am
  #2  
 
Join Date: May 2002
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My FF# is 0000xxxxxxx and it is working fine on the website.

I wonder if we'll be converted to the inane DM format: (7X4L3Z9B6)
Tanic is offline  
Old Sep 26, 2005, 8:27 am
  #3  
 
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I have 000 number as well. Late last week I found myself unable to log in. I am also in the to be fixed pile. They told me that I should be up again by Tuesday, tomorrow.
PhxFlyGuy is offline  
Old Sep 26, 2005, 8:57 am
  #4  
Moderator: American AAdvantage & Marriott Bonvoy
 
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Originally Posted by PhxFlyGuy
I have 000 number as well. Late last week I found myself unable to log in. I am also in the to be fixed pile. They told me that I should be up again by Tuesday, tomorrow.
I also have a 000 number and have not had any of the problems you're referring to. I sign in with a log-in that is different from my password, though.

Do those of you who are having problems use your FF# or a different log-in? Next time you can log-in, perhaps try setting up a different log-in name and use that for a while. Just an idea. . .
AZ Travels the World is offline  
Old Sep 26, 2005, 9:31 am
  #5  
 
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I cant log in and i have a diffrent log in than my card #.I have tryed both.
grbauctions is offline  
Old Sep 26, 2005, 10:24 am
  #6  
 
Join Date: Jul 2004
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Actually, I rather prefer the Dividend Miles format.

A123B45 is a lot easier to remember than 1234567890.

Maybe it's just me
FCYTravis is offline  
Old Sep 26, 2005, 12:33 pm
  #7  
 
Join Date: Aug 2005
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Originally Posted by Tanic
My FF# is 0000xxxxxxx and it is working fine on the website.

I wonder if we'll be converted to the inane DM format: (7X4L3Z9B6)
personaly I preffer the DM standar is actually a format of 7 digits, and a 4 digit pin. I have both Fligthfund and DM and like it better!
kinglobjaw is offline  
Old Sep 26, 2005, 10:47 pm
  #8  
 
Join Date: May 2002
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Got my USAirways Club card today. It has gone from five easy to remember digits to alphabet soup.
Tanic is offline  

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