$100 Change Fee
Does anyone have experience with the $100 change fee that HP levies on itineraries? I want to change the dates of 1 or 2 flights and I know they normally charge $100 plus any fare difference. I will pay the fare difference - that's only fair, but as a Plat. Elite is there a chance they will waive the $100?
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Originally Posted by Insiderdude
Does anyone have experience with the $100 change fee that HP levies on itineraries? I want to change the dates of 1 or 2 flights and I know they normally charge $100 plus any fare difference. I will pay the fare difference - that's only fair, but as a Plat. Elite is there a chance they will waive the $100?
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If you ever want a fee waived, always ask the Elite desk...never ask an agent at the airport or reservations. They monitor things like that and we actually had someone get fired because of waiving fees for Elite members. Suprisingly enough you guys are monitored more than anyone else. If an agent does something like that for an Elite, they are more likely to get snagged rather than if it was just a regular passenger.
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I doubt you can get this fee waived without a warranted reason like explained earlier. People booking flights on certain days and then changing them is big problem for HP. Personally, I don't think that your elite status should warrant a waiver of the $100 change fee. That is why HP sells refundable tickets with out change penalties. Not trying to flame. I just see a lot of people on hear that wants to get everything for free since they are ELITE members. The only thing an elite member should expect and recieve is what is listed as a benefit(sp). Free upgrades - yes, Dedicated Phone Line - yes, Dedicated line at the airport - yes, Priorty seating - yes, Wavied change fee - no, jump seat - no, personal Flight Attendant - no, aisle to themselves - no.
Sorry for the rant........ Let the flames begin. |
Originally Posted by NastyNoble357
Sorry for the rant........ Let the flames begin.
Somehow I don't think you're really sorry. :( |
Originally Posted by AZ Travels the World
Let's see, this is your first post (normally I'd say 'welcome to FlyerTalk' but that would be disingenuous), your handle is NastyNoble357 and you're inviting the flames.
Somehow I don't think you're really sorry. :( |
Originally Posted by NastyNoble357
. . . So I will apologize and try to make the rest of my post a little bit more tactfull. I have some very knowledgeable insites with HP and want to be a good poster. . .
Most of us know the airline almost exclusively as customers -- many of us significant customers. A deeper level of knowledge and insight about what's going on behind the scenes, or a perspective that, perhaps we're not appropriately considering, is appreciated by most of us. At the same time, as you've witnessed, we have our emotions about it all, too. My hope as a member, and my objective as a moderator, is to help achieve a balance of perspective without letting emotion rule the day. Some days it works, others it doesn't. |
Nice play on words...
Originally Posted by NastyNoble357
I have some very knowledgeable insites with HP and want to be a good poster. I want to help people out, but at the same time I just get ticked off when some people forget that HP is a business. .
Just curious ;) Seriously though, welcome to FT!!! All spelling errors are forgivable, but when humorous at times they must be pointed out. This one particularly (sp?) caught me funny when you were inviting flames. |
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