Want to be in charge of the FlightFund Elite Program?

Old May 12, 05, 4:48 pm
Original Poster
Join Date: May 1999
Location: Tucson, AZ
Programs: Marriott LTT, HH Gold, HY Explorist, Inspirato, Avis Pres, Hertz Pres, UA Silver, AA Gold
Posts: 856
Want to be in charge of the FlightFund Elite Program?

America West is taking applications...


Editted: It looks like they found their person, because the website now comes up blank. FWIW, the job posting had the following description:


(Phoenix, AZ)



Manages all aspects of the FlightFund/Elite and AWA Club programs to maximize member revenue contributionand long-term loyalty to America West Airlines. Develops and oversees implementation of growth strategies to increase active membership, expand and grow FlightFund/Elite and AWA Club programs and member development. Identifies revenue opportunities through development of loyalty programs/products targeted to key markets and demographic segments. Provides direction to advertising/marketing staff regarding programs media plan and advertising budget. Develops, oversees and tracks implementation of strategies to increase program awareness and equity via all AWA communication channels. Works closely with Partner Marketing to promote member loyalty through mileage earning opportunities and added value/benefits. Manages relationship with OA regarding program reciprocity. Provides direction and support to FlightFund Service Center, to achieve revenue plan. Oversees and directs all internal programs training and communication initiatives. Works closely with Corporate Communications to develop media communication of programs. Prepares/participates in program presentations. Negotiates agreements with fulfillment vendors and insert program participants. Acts as liaison for Flight Fund Service Center, Information Systems, and Revenue Accounting to provide direction in managing resources for all FlightFund programming requirements. Oversees reconciliation, billing, and payments to/from vendors. Assists Director, Loyalty Marketing as required.


Undergraduate degree in Marketing or related field or equivalent experience/training; MBA preferred
2 - 3 years related experience, preferably in airline sector
Experience in loyalty/frequency marketing
Demonstrate personality traits: friendly, approachable, creative, analytical, persuasive, positive "can-do" attitude, and confidence to put forward new ideas to challenge the way things have always been done
Strong interpersonal/verbal and written communication skills, including demonstrated success communicating effectively with all levels of employees within an organization
Excellent leadership abilities
Proficient in Microsoft Word, Excel, PowerPoint and the internet
Ability to work well under pressure and meet deadlines
General knowledge of financial accounting, including general ledger procedures

Last edited by MarshKing; May 16, 05 at 7:02 pm
MarshKing is offline  
Old May 16, 05, 3:07 pm
Join Date: Aug 2001
Location: Arizona USA
Programs: NetJets Marquis, Southwest Moo, Marriott Platinum
Posts: 1,652
Originally Posted by MarshKing
America West is taking applications...
WHAT?!!? And have to deal with all of these whiners?

Just joking. I sure wouldn't want to step into that role if the merger goes through. Regardless of changes or not, there will be a ton of anxious people calling/emailing for months afterward.

Good luck "New guy/gal!"
KevAZ is offline  

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