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Mileage Expiration Extension Not Showing Online

Mileage Expiration Extension Not Showing Online

Old Mar 24, 21, 9:44 am
  #1  
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Mileage Expiration Extension Not Showing Online

I had 10k ANA miles that got orphaned in my account a couple of years ago. Haven't been able to use them due to COVID. I successfully extended the expiration to April 2021 previously. There was another campaign to extend this to Sept 30, 2021. I have registered for this, but expiration is still showing April 2021 online. Anyone else seeing this? I'm assuming that this was changed to Sept when it comes around, but not sure.

Thanks for any input.
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Old Mar 24, 21, 9:40 pm
  #2  
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I have not studied the details of the ANA extension offer, however, I would guess that it only shows the new expiration date once you are past the old one.
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Old Apr 1, 21, 12:24 pm
  #3  
 
Join Date: Apr 2016
Programs: NH, JL, SQ
Posts: 162
had 4k miles expiring march 31st and i registered for the extension but they disappeared from my account, anyone with a similar experience? not looking forward to the call
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Old Apr 1, 21, 3:39 pm
  #4  
 
Join Date: Mar 2019
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Not sure if itís the same with upgrade points, but there may be a delay. For upgrade points the ones that expire March 31 for me will be redeposited at the end of April according to the site.
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Old Apr 4, 21, 7:02 pm
  #5  
 
Join Date: Apr 2016
Programs: NH, JL, SQ
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yeah its the same for miles i think, called them up and they said it would be redeposited in a few weeks, kind of annoying since seats just opened up and i would've used those miles
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Old Apr 5, 21, 1:51 pm
  #6  
 
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Originally Posted by merridius View Post
had 4k miles expiring march 31st and i registered for the extension but they disappeared from my account, anyone with a similar experience? not looking forward to the call
I had just over 10k and I'm in the same boat. I THINK I applied for the extension, but IIRC there was no confirmation of any kind, nor anything displayed in your account, so how the hell would you know?

TBH I dunno what I'm gonna do with these miles anyways. I have like 18,000 miles, but zero travel plans and extending them to August 2021 really does nothing for me. I just had a bunch of miles expire with SQ as well and doesn't seem like they're terribly interested in doing anything about it.
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Old Apr 8, 21, 11:45 am
  #7  
 
Join Date: Apr 2016
Programs: NH, JL, SQ
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Originally Posted by drvannostren View Post
I had just over 10k and I'm in the same boat. I THINK I applied for the extension, but IIRC there was no confirmation of any kind, nor anything displayed in your account, so how the hell would you know?

TBH I dunno what I'm gonna do with these miles anyways. I have like 18,000 miles, but zero travel plans and extending them to August 2021 really does nothing for me. I just had a bunch of miles expire with SQ as well and doesn't seem like they're terribly interested in doing anything about it.
FWIW when i called they were able to confirm i had registered for the extension
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Old Apr 14, 21, 8:47 pm
  #8  
 
Join Date: Jul 2008
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Originally Posted by merridius View Post
FWIW when i called they were able to confirm i had registered for the extension
Maybe I'll give them a call. For me it does say something like "Mileage you registered for extension" as if I did do it. But I'm not sure if that's just a form letter on the website, or a poor translation or anything.
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Old Apr 22, 21, 10:35 pm
  #9  
 
Join Date: Mar 2019
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My carried over upgrade points just posted, so itís likely miles are posted now as well.
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Old Jun 1, 21, 7:48 am
  #10  
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I'll add this here, rather than start a new thread. His article links to the ANA page to register for the extension.

ANA Mileage Club Sky Coins and Mileage Expiration Waiver Through September 30, 2021 Ė Then What?
Jun 1, 2021 - Loyalty Lobby

Two of his comments:

"Unfortunately this really isnít a lot of relief. In the worst case it gives you just an extra month. Meanwhile Japan has still imposed a strict entry restriction on international travellers (pretty much impossible for most foreigners)."

"When is ANA finally going to approach their members (especially the international ones) to give them some update on how to conserve their miles?"

https://loyaltylobby.com/2021/06/01/...021-then-what/
24left is online now  
Old Jun 9, 21, 1:18 pm
  #11  
 
Join Date: May 2021
Posts: 2
Is there any way to spend my ANA miles without flying? Subscription of something, gift card, or merchandise purchase?
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