Hold on award tickets and 96 hour window
Jan 17, 2020, 2:52 am
#1
Original Poster
Join Date: Aug 2013
Posts: 133
Hold on award tickets and 96 hour window
Does ANA allow holds on award tickets? I've seen conflicting information online.
If they do, can the hold still be used within 96 hours of flight?
I saw that ANA allows award booking until 96 hours before first flight. I'm trying to book an award and have already initiated the points transfer from AMEX. I don't know if the miles will be there prior to the 96 hour deadline.
I'm about 8 hours from the deadline. Can I call and put the award on hold before the deadline, and then ticket it after the miles are there, even if it occurs after the deadline?
Thanks
If they do, can the hold still be used within 96 hours of flight?
I saw that ANA allows award booking until 96 hours before first flight. I'm trying to book an award and have already initiated the points transfer from AMEX. I don't know if the miles will be there prior to the 96 hour deadline.
I'm about 8 hours from the deadline. Can I call and put the award on hold before the deadline, and then ticket it after the miles are there, even if it occurs after the deadline?
Thanks
Jun 18, 2020, 9:54 am
#4
Join Date: May 2020
Posts: 39
Apr 29, 2021, 7:00 am
#7
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,551
Any other recent data points? Looking to transfer Amex and Marriott points to ANA to book an epic family trip with hard to get seats next month and the hold will be of great utility.
Jun 24, 2021, 2:54 pm
#8
Join Date: Oct 2010
Location: DCA/IAD
Programs: AA plat, SPG gold
Posts: 721
Redditors reporting holds are no longer a thing. I just transfered from Marriott and it took a week.
Mar 25, 2022, 7:45 pm
#9
Join Date: Jun 2021
Programs: Marriott Titanium, Hilton Gold, Wydam Diamond
Posts: 7
Recent DP:
MR to ANA requested Wednesday noon available Friday morning
Tried to pay tax and fees with card but failed (tried 5 different cards) and called customer service (1hr wait) still didn't go through
If you failed your payment, it takes ANA roughly 2 hrs to release the award tickets back to the pool
Agent put a hold on the tickets because they might have payment system error and asked me to call again after 24hrs
So hold is still possible but waiting for points transfer might not be a valid excuse.
MR to ANA requested Wednesday noon available Friday morning
Tried to pay tax and fees with card but failed (tried 5 different cards) and called customer service (1hr wait) still didn't go through
If you failed your payment, it takes ANA roughly 2 hrs to release the award tickets back to the pool
Agent put a hold on the tickets because they might have payment system error and asked me to call again after 24hrs
So hold is still possible but waiting for points transfer might not be a valid excuse.
May 4, 2022, 8:20 am
#10
Join Date: Jan 2010
Programs: AA BA CO DL UA US
Posts: 814
Recent DP:
MR to ANA requested Wednesday noon available Friday morning
Tried to pay tax and fees with card but failed (tried 5 different cards) and called customer service (1hr wait) still didn't go through
If you failed your payment, it takes ANA roughly 2 hrs to release the award tickets back to the pool
Agent put a hold on the tickets because they might have payment system error and asked me to call again after 24hrs
So hold is still possible but waiting for points transfer might not be a valid excuse.
MR to ANA requested Wednesday noon available Friday morning
Tried to pay tax and fees with card but failed (tried 5 different cards) and called customer service (1hr wait) still didn't go through
If you failed your payment, it takes ANA roughly 2 hrs to release the award tickets back to the pool
Agent put a hold on the tickets because they might have payment system error and asked me to call again after 24hrs
So hold is still possible but waiting for points transfer might not be a valid excuse.
May 4, 2022, 8:28 am
#11
Join Date: Jun 2021
Programs: Marriott Titanium, Hilton Gold, Wydam Diamond
Posts: 7