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My first name is spelt wrongly on my ANA mileage plan account

My first name is spelt wrongly on my ANA mileage plan account

Old Oct 6, 19, 1:56 am
  #1  
Original Poster
 
Join Date: Dec 2007
Programs: Air New Zealand Elite
Posts: 340
My first name is spelt wrongly on my ANA mileage plan account

Just wondering if someone can help me here.

I just noticed my ANA Mileage plan account has my first name wrongly spelt. ie there is no space in between my first and second names, which will cause a problem if I try to buy a ticket, as my passport has a space between the first and second names. Where do I ring to sort this out?? I've been on the ANA mileage plan site but can't find where you ring. Or is this how ANA mileage plan records your first and second name when you join ANA? TIA
Ellice is offline  
Old Oct 6, 19, 7:41 am
  #2  
 
Join Date: Mar 2008
Location: Tokyo
Programs: DL Diamond, ANA Platinum
Posts: 1,437
ANA's system combines first and middle/second names as they're considered non-standard in Japan.

It's never been a problem for me as far as passport verification is concerned.
FireEmblemPride is offline  
Old Oct 6, 19, 3:30 pm
  #3  
Original Poster
 
Join Date: Dec 2007
Programs: Air New Zealand Elite
Posts: 340
thanks FireEmblemPride that's helpful to know so I don't waste time ringing them to try and change the name. I guess it's ok also when you fly on their partner airlines?
Ellice is offline  
Old Oct 6, 19, 4:42 pm
  #4  
 
Join Date: Feb 2019
Location: Kanagawa
Programs: JGC Sapphire
Posts: 143
Originally Posted by Ellice View Post
thanks FireEmblemPride that's helpful to know so I don't waste time ringing them to try and change the name. I guess it's ok also when you fly on their partner airlines?
Itís never been an issue for me when United tickets are booked for me through work using my ANA frequent flier number, which mashes together my two middle names into my first.
Mizunara is offline  
Old Oct 6, 19, 5:18 pm
  #5  
 
Join Date: Mar 2008
Location: Tokyo
Programs: DL Diamond, ANA Platinum
Posts: 1,437
Never had an issue with UA and SQ recognizing my NH account having my first and middle names combined.

In fact, DL does this too.
FireEmblemPride is offline  

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