ANA award return flight change (before departure)

Old Jun 1, 19, 1:02 pm
  #1  
Original Poster
 
Join Date: Jun 2019
Posts: 2
ANA award return flight change (before departure)

All,

I am a little bit confused about ANA's award ticket change policy. Let's say I book the following flight:

JFK / NRT (round trip)
Booking Date: 01/01/2019
Departure Date: 01/01/2020
Return Date: 01/15/2020

Now, if I decide to make a change to the flight today (06/01/2019). My understanding is that, the departure date cannot be changed to any date later than 01/01/2020, because the departure date cannot be changed to any date 1 year later after the booking date. However, since the return date will always be later than the booking date. Does that mean I can still change the return date to a different date? Will I be, say change it to 01/20/2020?

Last edited by toyssamurai; Jun 1, 19 at 2:18 pm
toyssamurai is offline  
Old Jun 1, 19, 4:42 pm
  #2  
 
Join Date: Sep 2013
Location: IAH
Programs: UA&Mariott Plat Prem.
Posts: 4,037
Originally Posted by toyssamurai View Post
All,

I am a little bit confused about ANA's award ticket change policy. Let's say I book the following flight:

JFK / NRT (round trip)
Booking Date: 01/01/2019
Departure Date: 01/01/2020
Return Date: 01/15/2020

Now, if I decide to make a change to the flight today (06/01/2019). My understanding is that, the departure date cannot be changed to any date later than 01/01/2020, because the departure date cannot be changed to any date 1 year later after the booking date. However, since the return date will always be later than the booking date. Does that mean I can still change the return date to a different date? Will I be, say change it to 01/20/2020?
My question is how are you booking this flight more than 355 days out? You can't book over a year in advanced for sure.
TennisNoob is offline  
Old Jun 1, 19, 5:12 pm
  #3  
Original Poster
 
Join Date: Jun 2019
Posts: 2
Ok, bad example. Let me change it to:

JFK / NRT (round trip)
Booking Date: 01/11/2019
Departure Date: 01/01/2020
Return Date: 01/15/2020

This time, I guess the departure date can be changed to 01/11/2020, but that will definitely make the return date over 1 year from the booking date. Is that even allowed? And, if yes, how far can I push the return date to?
toyssamurai is offline  
Old Jun 2, 19, 8:04 am
  #4  
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List, CX Diamond
Posts: 1,512
I wrote this topic several times.
Maybe FAQ sticky time ?
Anyway, I summarize

1. ANA Award (including partners) can be booked (and rebooked) in 355 days advance.
2. ANA award is valid for 1 year from award ticketing issue date.
3. ANA award is valid for 1 year from the first segment after the segment flown.
4. Before the first segment flown, you can change award dates to at most 1 year from the original issuing date ON THE WEB.
5. Before the first segment flown, you can change award dates to any bookable date BY CALLING AMC DESK.
6. After the first segment flown, you can change award dates to any bookable date ON THE WEB.

Last edited by Wasabi Tofu; Jun 2, 19 at 10:42 pm
Wasabi Tofu is offline  

Thread Tools
Search this Thread