How to search multi city award seats?

Old May 11, 2019, 12:18 pm
  #1  
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How to search multi city award seats?

I just registered ANA MC but can't search availablity. Although it shows "seats available" at the first step, after I selected each flight, it keeps showing "This service is not available for the specified itinerary. Please amend the flight criteria and try again."

I tried round trip and it worked. But any combination of open jaw/multi cities didn't work.
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Old May 11, 2019, 11:00 pm
  #2  
 
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Please describe the specific itinerary.
Probably, your itinerary is invalid routing.
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Old May 12, 2019, 11:47 am
  #3  
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SFO-YYZ-CAI

CAI-DXB-PEK

All searches show flight details but after selection it shows error. Only round trip works.

Does that mean I need to have sufficient miles before I can search?
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Old May 12, 2019, 11:55 am
  #4  
 
Join Date: Nov 2002
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ANA award doesn't permit one way award.
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Old May 12, 2019, 12:27 pm
  #5  
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Also, the surchage is that much higher than United? For example I searched YYZ-CAI round trip and get $92 per person on United but $582 on ANA? Both tranfered in JFK and non stop on the way back. Somehow if transfer in London, ANA charges $300 per person but United actually charges slight more than JFK transfer.
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Old May 12, 2019, 12:28 pm
  #6  
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Originally Posted by Wasabi Tofu
ANA award doesn't permit one way award.
Then how to search RTW award?
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Old May 12, 2019, 1:21 pm
  #7  
 
Join Date: Nov 2002
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Originally Posted by freedom2020
Then how to search RTW award?
You can search an individual segment availability by web.
However, RTW award is only bookable by phone.
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Old May 12, 2019, 1:46 pm
  #8  
 
Join Date: Nov 2002
Location: Japan
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Posts: 1,580
Originally Posted by freedom2020
Also, the surchage is that much higher than United? For example I searched YYZ-CAI round trip and get $92 per person on United but $582 on ANA? Both tranfered in JFK and non stop on the way back. Somehow if transfer in London, ANA charges $300 per person but United actually charges slight more than JFK transfer.
I checked MS's round trip surcharge by ITA Matrix.
For YYZ-CAI-YYZ, MS charges 714CAD (TAX 95CAD, and carrier surcharge 621CAD, round trip).
So, ANA's 582USD isn't unusual high surcharge/TAX.
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