Upgrading reward tickets
#1
Original Poster
Join Date: May 2015
Posts: 21
Upgrading reward tickets
When I booked my ticket from sjc-nrt round trip, there were only economy tickets available. So we flew to japan in economy, however today when I checked there web, there are 2 businesses award tickets available. I called their call center and was told that because I had completed 1 segment of my booking, my reservation cannot be changed. I can't upgrade from economy to business for nrt-sjc leg. Is there any hope? Please advise
#2
Moderator, All Nippon Airways and Japan
Join Date: Sep 2005
Location: TYO
Programs: NH SFC (*G), JL JGP (OWE), AS MVP, WOH E, IHG SE
Posts: 3,908
Unless you booked a business class award in advance, you cannot change from economy to business class on an ANA award:
"The airline, passenger, sector, route, and service class* cannot be changed."
"The airline, passenger, sector, route, and service class* cannot be changed."
#4
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
If you have enough miles, and want to make another trip to Japan within a certain period, you may change existing NRT-SJC to some date, then book another award such as
NRT-SJC//SJC(or any N.A airport)-NRT(or any JP airport)
or RTW award (or any award which starts from NRT-SJC, then return to Japan)
NRT-SJC-RTW-JPN
NRT-SJC//SJC(or any N.A airport)-NRT(or any JP airport)
or RTW award (or any award which starts from NRT-SJC, then return to Japan)
NRT-SJC-RTW-JPN