Award availability not showing on ANA

Old Mar 23, 16, 2:28 pm
  #1  
Original Poster
 
Join Date: Jul 2013
Posts: 121
Award availability not showing on ANA

Hi.. So I need to book an award for a domestic flight using ANA from SFO to Boston. The award shows up on United (I am not logged in) at the Saver level, shows up in Aeroplan but not on ANA. My miles are in ANA. Will calling in help or do you guys have any other ideas?
knn9413a is offline  
Old Mar 24, 16, 5:47 pm
  #2  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Titanium, UA Plat
Posts: 4,040
Calling in should help

I've never had that happen to me. I've only had ANA show an award United did not. Or ANA phone yes, ANA.com no, United.com no.

Make sure you mention the glitch was not at your fault so they waive the booking fee $25
TennisNoob is offline  

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