ANA award change policy
#91
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,891
I've got 5x 30k awards that I want to change to 3x 55k awards. I will need 15k more for the difference. And I suppose I will need 15k more for the "change fee" (not sure how that works if going from 5 to 3).
I am concerned that if I start the Amex transfer to ANA and it doesn't post for 4 days, I will loose the desired 55k tickets/seats (and there is no flexibility for us otherwise). Is there any way to overcome this problem?
I am concerned that if I start the Amex transfer to ANA and it doesn't post for 4 days, I will loose the desired 55k tickets/seats (and there is no flexibility for us otherwise). Is there any way to overcome this problem?
#92
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
I've got 5x 30k awards that I want to change to 3x 55k awards. I will need 15k more for the difference. And I suppose I will need 15k more for the "change fee" (not sure how that works if going from 5 to 3).
I am concerned that if I start the Amex transfer to ANA and it doesn't post for 4 days, I will loose the desired 55k tickets/seats (and there is no flexibility for us otherwise). Is there any way to overcome this problem?
I am concerned that if I start the Amex transfer to ANA and it doesn't post for 4 days, I will loose the desired 55k tickets/seats (and there is no flexibility for us otherwise). Is there any way to overcome this problem?
Only way to BOTH secure the available seats right away and also use your Amex points, is to transfer instead to a star alliance program that does instant transfers (after of course doing your due diligence on availability, mileage costs, taxes etc., )
Aeroplan or Lifemiles seem appropriate.
https://thepointsguy.com/guide/ameri...ransfer-times/
#93
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,891
unfortunately none. you need the miles to do a booking, and Amex doesn't transfer instantly.
Only way to BOTH secure the available seats right away and also use your Amex points, is to transfer instead to a star alliance program that does instant transfers (after of course doing your due diligence on availability, mileage costs, taxes etc., )
Aeroplan or Lifemiles seem appropriate.
https://thepointsguy.com/guide/ameri...ransfer-times/
Only way to BOTH secure the available seats right away and also use your Amex points, is to transfer instead to a star alliance program that does instant transfers (after of course doing your due diligence on availability, mileage costs, taxes etc., )
Aeroplan or Lifemiles seem appropriate.
https://thepointsguy.com/guide/ameri...ransfer-times/
#94
Join Date: Apr 2019
Posts: 7
I've got 5x 30k awards that I want to change to 3x 55k awards. I will need 15k more for the difference. And I suppose I will need 15k more for the "change fee" (not sure how that works if going from 5 to 3).
I am concerned that if I start the Amex transfer to ANA and it doesn't post for 4 days, I will loose the desired 55k tickets/seats (and there is no flexibility for us otherwise). Is there any way to overcome this problem?
I am concerned that if I start the Amex transfer to ANA and it doesn't post for 4 days, I will loose the desired 55k tickets/seats (and there is no flexibility for us otherwise). Is there any way to overcome this problem?
#95
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,287
Hi,
Think i got it but sometimes I think that when it is not the case.
1) want to book JFK - Tokyo and Osaka - Tokyo - JFK in ANA First
2) Once the Outwards Leg opens I could book a RTW with a return a day later (note the return leg must be open too)
3) Once the Inwards leg opens up at 355 I can change that online for no extra charge
4) in this case HND/NRT or ATM/KIX are considered the same airport aka no change in routing
5) if I book today 4/10/2019 then the latest return trip would be 4/9/2020 (ticket expiration 1 yr after being issued)?
6) as it can be very advantageous to snatch the rewards up as they appear I was wondering if the legs can be switched i.e Original NYC to Tokyo 3/30 so there is no return flight available yet can I book Tokyo > New York 3/10 (or any other date that is available) and New York - Tokyo 3/30 and then change the Tokyo > New York leg to 4/15 so making the outwards and inwards and vice versa (hope I explained that well enough to be understood .... as an excuse english isn't my first language )
Thanks! Getting ready to pull the trigger
Think i got it but sometimes I think that when it is not the case.
1) want to book JFK - Tokyo and Osaka - Tokyo - JFK in ANA First
2) Once the Outwards Leg opens I could book a RTW with a return a day later (note the return leg must be open too)
3) Once the Inwards leg opens up at 355 I can change that online for no extra charge
4) in this case HND/NRT or ATM/KIX are considered the same airport aka no change in routing
5) if I book today 4/10/2019 then the latest return trip would be 4/9/2020 (ticket expiration 1 yr after being issued)?
6) as it can be very advantageous to snatch the rewards up as they appear I was wondering if the legs can be switched i.e Original NYC to Tokyo 3/30 so there is no return flight available yet can I book Tokyo > New York 3/10 (or any other date that is available) and New York - Tokyo 3/30 and then change the Tokyo > New York leg to 4/15 so making the outwards and inwards and vice versa (hope I explained that well enough to be understood .... as an excuse english isn't my first language )
Thanks! Getting ready to pull the trigger
#96
Join Date: Feb 2017
Location: SFO
Programs: UA Plat
Posts: 184
If I have an award booked for 110000 miles and I want to change it to an award worth 100000, can the cancellation fee come out if the 10k difference? Or do I need 3000 in my account first before attempting any cancellation and rebook.
#97
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,891
I have had to cancel 2 separate reservations and they always just deducted the 3k from the ticket I was redepositing. The most recent was this past May.
#98
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,891
If I book a RT award and can only get return to international hub (like ORD or IAH), do I just have to pay the 3k point change fee for adding a final domestic segment, assuming it becomes available eventually?
#99
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,889
That would be a destination change, which would require award space to be available for all legs to do the rebooking.
#100
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,891
Does anyone know if UA will rebook if the AC or NH inbound is delayed? And if I can check through my bags? (I realize I may have to p/u and recheck at domestic connection.)
#101
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,889
As for rebooking, that will depend on the conditions of the ticket you buy, and the kindness of the UA representative you speak to. UA would not have any obligations beyond the ticket conditions.
#102
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,891
Gotcha.
Last edited by Stgermainparis; Aug 1, 2019 at 4:53 pm
#103
Join Date: Aug 2002
Location: NYC
Posts: 334
I'm also curious if that #6 above would work -- i.e., swap the origin/destination after booking in order to book the intended first segment as early as possible (meaning that is the return segment when first booked). Thanks.
#104
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,203
I'm also curious if that #6 above would work -- i.e., swap the origin/destination after booking in order to book the intended first segment as early as possible (meaning that is the return segment when first booked). Thanks.
#105
Join Date: Jan 2002
Posts: 197
I have an ANA award on ANA metal and already have flown the outgoing flight, it is a round trip from JFK to Tokyo.
For the remaining return flight am I able to:
1) Change to a different airport for the 3K points fee, for example change from JFK to ORD?
2) Change the return to a United flight for the 3K points fee (For example NRT to EWR)?
Any help would be greatly appreciated!
For the remaining return flight am I able to:
1) Change to a different airport for the 3K points fee, for example change from JFK to ORD?
2) Change the return to a United flight for the 3K points fee (For example NRT to EWR)?
Any help would be greatly appreciated!