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Names Change within 24 hours of Booking - USA to Rome

Names Change within 24 hours of Booking - USA to Rome

Old Sep 5, 19, 8:18 am
Original Poster
Join Date: Mar 2018
Posts: 6
Names Change within 24 hours of Booking - USA to Rome

I'm looking to book flights from the USA to Rome (roundtrip). When I try to book direct with Alitalia I get an error message and I am unable to book because my son (child) and husband have the same name (it says I need to call to book it).

I was hoping to book the flight from google flights (which redirects to the Alitalia website) because it is several hundred dollars cheaper than initiating the booking directly on the Alitalia website first (I don't understand why since even going through google flights redirects you to book direct on alitalias site).

Question: If I spell my sons name wrong by 1 or 2 letters (so I can make the online booking) than immediately CALL Alitalia customer service to have it corrected - will they allow the correction for free? I assume yes because of the 24 hour customer rights Act with the USA DOT law but wasnted to make sure since this is an international flight. However I havent been able to find a definitive answer online.

Thank you.
mc0810 is offline  
Old Sep 17, 19, 6:40 am
Join Date: Nov 2008
Location: Enn Why Cee
Programs: DL, CO, LH, BA etc...
Posts: 1,559
The AZ website is pretty useless for most booking beyond standard roundtrip. The call center teams are able to find complex fares I find on matrix/g flights and are generally friendly so give them a shot

alternatively, work with a travel agency or email a ticket office with the flights/dates/screenshots of the fare breakdown - this has worked for me too
goodandclassy is offline  
Old Sep 22, 19, 10:32 am
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Can you not just append a "Jr." or "II" like most Americans do when named after Daddy?
irishguy28 is offline  

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