Seat selection - AZ/CI codeshare

Old May 5, 17, 9:04 am
  #1  
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Seat selection - AZ/CI codeshare

Couldn't find anything in the search for this.

I booked FCO-TPE on the AZ code. The booking ref is meaningless to CI, they can't see my booking, told me to phone AZ. AZ say they can't see a seatmap, I have to speak to CI for seat selection as 'only the operating carrier can select seats'.

Spoke to CI again, they say that AZ bulk-purchased seats and won't provide my details to CI until 24-72 hours before the flight, so they can't provide any help until then, but AZ can select the seat.

So both carriers are kicking it back to each other at the moment, and I'm getting nowhere selecting the seat. Any experience of this?
noubliepas is offline  
Old May 5, 17, 1:11 pm
  #2  
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I would suggest waiting for OLCI to open. There will be ample seats to select from.
irishguy28 is offline  

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