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Signed up - never received my member #

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Old Jan 27, 2012, 2:29 pm
  #1  
Original Poster
 
Join Date: Jul 2009
Programs: M&M
Posts: 992
Signed up - never received my member #

Signed up - never received my member #. All I got was a mail with my PIN. Yes, I got it after signing up but clicked away never thinking AZ would be retarded enough not to send a "hello, welcome, blah blah blah" mail with my number...

Any way to retrieve it?
FrankTalk is offline  
Old Jan 27, 2012, 7:06 pm
  #2  
hsk
 
Join Date: Dec 2009
Location: MIL,LHR
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Tried retrieving it online but you need to know your member ID to do anything... go figure

You'll get another e-mail with it.. dont know if it being the weekend will push things back but it'll be in your inbox in a day or two. If its an urgent booking, ring them.
hsk is offline  
Old Jan 28, 2012, 1:54 am
  #3  
 
Join Date: Jun 2010
Posts: 925
Originally Posted by FrankTalk
Signed up - never received my member #. All I got was a mail with my PIN. Yes, I got it after signing up but clicked away never thinking AZ would be retarded enough not to send a "hello, welcome, blah blah blah" mail with my number...

Any way to retrieve it?
Call them (+39 06 65649, MilleMiglia option and when asked for your MilleMiglia number just wait and you'll be transfered to another operator) to retrieve number using name and birthday, and next time write down the info!
bungler is offline  
Old Jan 28, 2012, 4:26 am
  #4  
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Join Date: Jul 2009
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Posts: 992
Ah ok, it only took 37 hours to get the welcome mail. Well, being a Miles&Less member I'm used to the prompt communications and such. Guess this is a different game.

Thanks though!
FrankTalk is offline  
Old Jan 31, 2012, 2:42 pm
  #5  
 
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
Originally Posted by FrankTalk
Ah ok, it only took 37 hours to get the welcome mail. Well, being a Miles&Less member I'm used to the prompt communications and such. Guess this is a different game.

Thanks though!
A very different game AZ systems and general business skills are way behind industry average. They are a joke but you need to know what the industry standad s to see that.
rathin100 is offline  
Old Feb 2, 2012, 1:13 pm
  #6  
 
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
Originally Posted by FrankTalk
Ah ok, it only took 37 hours to get the welcome mail. Well, being a Miles&Less member I'm used to the prompt communications and such. Guess this is a different game.

Thanks though!
Given that most people receive email from that system immediately, 36 hours look more like 3 bounces from your mailserver by SMTP standard.

Just sayin'.
raistlin is offline  
Old Feb 3, 2012, 7:55 am
  #7  
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Join Date: Jul 2009
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Posts: 992
I'll take it up with Google. In a serious tone.
FrankTalk is offline  
Old Feb 3, 2012, 1:25 pm
  #8  
 
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
Originally Posted by FrankTalk
I'll take it up with Google. In a serious tone.
rathin100 is offline  
Old Feb 4, 2012, 6:51 am
  #9  
hsk
 
Join Date: Dec 2009
Location: MIL,LHR
Programs: *A, OW, Hyatt, Marriott
Posts: 374
Originally Posted by raistlin
Given that most people receive email from that system immediately,
Not me.

I got the member number/welcome e-mail 48 hours later.
hsk is offline  


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