Originally Posted by UFgatorgal

"It was explained to me that this is an MVPG reservation and as long as the itin remains identical for both pax and the reservation is not split, there should be no change fee for any pax on the reservation. QUOTE]"


I was told something different when I purchased two tickets to maui for Novevmber. I am MVPG and hubbie is MVP. The ticket agent specifically said any changes to the tickets would result in $0 change fee for me but hubbie would pay the fee. I am wondering if AS has different rules for fully paid tickets versus paid tix plus $50 companion tix?

Regarding the question on upgrade, does the ability to upgrade 1 of 2 passengers change when using $50 companion tix? In April me, hubbie and mom travelled to HNL. I was upgraded well in advance for return flight. In HNL, I called AS 48 hours prior to return flight to check on upgrades for hubbie (MVP) and my mom (no status). We were told there was 1 seat left but they could not give it to my hubbie because they were on "shared" itinerary so that meant both passengers had to travel in same class. If there were 2 seats left they would have upgraded them both.

Is that really how it works?

Originally Posted by missydarlin

The official word from the training department:

On a revenue ticket: Only the Gold's fees are waived. Companions, whether or not they are remaining on the same itin as the Gold incur a service fee for changes:

Originally Posted by kaceyellis

companion CANNOT travel without the full fare passenger. So if the full fare passenger is a Gold, they would HAVE to remain on the same itinerary - otherwise if the record is divided so they are then on a stand alone ticket, then they forfeit the companion fare altogether... as it cannot be REissued into another companion ticket - and add collect/change fee's would accrue.

Originally Posted by missydarlin

If non-gold is travelling alone on Gold miles, then the miles can be redeposited for no fee, but changes to the itinerary incur a fee.

Originally Posted by dgwright99

Thanks for the official policy Missydarlin !



So in practice you could just cancel and rebook, unless the award was in F within 72 hours, in which case you risk the U seat automatically going to an MVPG who was waitlisted the moment you cancelled - right ?

Originally Posted by missydarlin

The official word from the training department:

On a revenue ticket: Only the Gold's fees are waived. Other passengers travelling with the Gold, whether or not they are remaining on the same itin as the Gold incur a service fee for changes:

On an award ticket:

If the Gold is travelling then all parties in the PNR as long as they stay together will be fee-waived.

If non-gold is travelling alone on Gold miles, then the miles can be redeposited for no fee, but changes to the itinerary incur a fee.

Originally Posted by missydarlin

you're correct. That policy has changed since I worked at the Partner Desk. Any passengers travelling on an award ticket redeemed with Gold miles will have service fees waived as if they were a Gold themselves.

I've edited my post to reflect the correct information.

Originally Posted by United757

soonerfanatic-

I think AS is the one airline that values your business the most. I'd stick with them ^

Good luck getting "love" at UA along with 300,000 other premier executives...

Originally Posted by soonerfanatic

Me MVPG since 2003, wife MVPG last year and MVP this year. Change fee of $50 for her ticket reissue on the same itinerary and confirmation code as mine. For your $50 you gain from my pocket, I WILL NOT fly AS the rest of this year, ALL of my flights will be on airlines that value my business.

Originally Posted by eponymous_coward

... Virgin America charge everyone flying in Y on a non-refundable ticket...

Edit- just so you know, Virgin America would have charged you $75 to make your flight change, on each ticket, unless you were flying in F or Main Cabin Select (which is very nearly as expensive as F).