Last edit by: jackal
Welcome to the -- a place to just relax and have some fun. Stop in and see what's happening!
The Alaska Airlines Bored Room
#6392
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Like the Biscoff size change? I noticed I have .9oz and .5oz packages from the past several flights but I didn't keep track so I'm not sure if they're getting larger, smaller, or just QX vs AS mainline.
#6393
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,980
NOW that's worthy of at least a dozen differing opinions Had the new Hummus tiny tray with bread and veggies from BOI to SEA Not bad on the red eye across to MCO. Let's see what new wonders food service has come up with. Meanwhile work on that Biscotti angle!
#6395
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,038
Can't do OLCI -why?
What are the main reasons for not allowing someone to check in online?
Details:
-paid flt for 2 using Companion Fare cert and 2 GGUs
-departing tomorrow
-I've never made any changes to the itinerary
-BOI-SEA-MSY
Just curious
Details:
-paid flt for 2 using Companion Fare cert and 2 GGUs
-departing tomorrow
-I've never made any changes to the itinerary
-BOI-SEA-MSY
Just curious
#6396
Join Date: May 2017
Location: Alaska
Programs: AS MVPG
Posts: 131
we were unable to do so on a IAH-SEA-JNU itinerary. I believe their system erred out because it was trying to check bags to final destination while we were overnighting at SEA (just over the 12 hour limit between flights to do so). Another reason was due to a last minute flight change on the second flight for another itinerary. The flight was turned over to gate control, so we couldnt do anything until we got there.
#6397
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Are you checking baggage? If so, try OLCI without baggage. It should complete with boarding pass. See agent at the airport to check baggage there. If that doesn't work call AS to make sure all you personal information was populated into the reservation. If a DOB or other information is missing you won't be able to do OLCI. Sometimes a refresh on their end is all that is needed.
James
Last edited by Flying for Fun; Mar 26, 2018 at 10:16 pm
#6399
Join Date: Sep 2017
Location: Between SFO and STS
Programs: Alaska MVP Gold, United Serf, Delta Gold
Posts: 731
I'd go the Twitter route if you're up for social media. It seems that they are a little more service-oriented than the call center at this time (in reading other posts/experiences).
#6401
Join Date: Mar 2017
Programs: Alaska, SPG Gold , Marriott Gold, Hilton Gold, Delta
Posts: 12
I have a Friday evening flight out of SEA on AS coming up next week. Traveling with my wife and two small children (5 & 3). Dinner will be at the airport. Is there hot food in the Board Room after 6 pm? Are soups and salad the only offerings?
We also have access to the Amex lounge. I know they do not have hot food but there's usually a decent selection on the buffet there.
TIA!
We also have access to the Amex lounge. I know they do not have hot food but there's usually a decent selection on the buffet there.
TIA!
#6403
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,038
Ph. agents need more training...
Sorry, meant to post this in "flame free" thread...
we were unable to do so on a IAH-SEA-JNU itinerary. I believe their system erred out because it was trying to check bags to final destination while we were overnighting at SEA (just over the 12 hour limit between flights to do so). Another reason was due to a last minute flight change on the second flight for another itinerary. The flight was turned over to gate control, so we couldn’t do anything until we got there.
The problem, as I found out tonight, was because there had been a small schedule change a month or two ago. It seems that AS's IT systems don't handle sch. changes well (can you say fubar?) when GGUs are involved. It seems what I see on my computer was updated and fine but their system hadn't updated the small change. The 2nd gal I spoke with knew exactly what the problem was when I said "schedule change". She hit the update button and asked me to go online and try to check in. Voila, it worked fine. It would be nice if AS could give their new ph. agents more training. Sad.
we were unable to do so on a IAH-SEA-JNU itinerary. I believe their system erred out because it was trying to check bags to final destination while we were overnighting at SEA (just over the 12 hour limit between flights to do so). Another reason was due to a last minute flight change on the second flight for another itinerary. The flight was turned over to gate control, so we couldn’t do anything until we got there.
Are you checking baggage? If so, try OLCI without baggage. It should complete with boarding pass. See agent at the airport to check baggage there. If that doesn't work call AS to make sure all you personal information was populated into the reservation. If a DOB or other onformation is missing you won't be able to do OLCI.
James
James
Last edited by philemer; Mar 26, 2018 at 8:54 pm
#6404
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Ugh. Upcoming work trip approved day after looking at flights. P zeroed out overnight. Now $800+ to upfare from lowest coach. Yeah, no thanks. F7 D7 P0 with only three seats taken on a 16 seat seatmap (I know, I know... seatmaps are not predictors of cabin bookings...). Cmon AS Revenue Management, just add one back to the P bucket...
#6405
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Currently watching a show on Netflix about people traveling from Australia and New Zealand to Thailand for cosmetic surgery. As expected the show some quick cuts of a Thai Airways plane. Then they show a video clip of a plane landing and its Alaska Airlines. I guess its cheaper to buy stock video of AS landing in the US than to get a clip of a plane landing in Phuket?
Last edited by CDKing; Mar 31, 2018 at 5:23 pm