Alaska Price Guarantee [gone as of 9/1/18]
Sep 10, 2004, 8:46 pm
#16
Join Date: Nov 2001
Location: Kirkland, WA
Programs: AS MVP, DL Silv
Posts: 463
Originally Posted by westcoastman
Typically there is some kind of penalty if you find a lower fare. For the average person this is worthless since they could just put the fare on hold for 24 hours and buy the cheapest flight that they find. Maybe there is a bunch of lower fares out there they AS is a afraid of having to match. UAL just started the fly 3 get 1 free but I doubt AS will match that promotion.
Sep 11, 2004, 1:49 am
#17
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
There is reason to be concerned when the same flights operated by AS are about $100 more than when it is on AA codeshare - operated by AS!
Recent example... from LAX to YVR return.
AS was around $383. AA was around $250.
Recent example... from LAX to YVR return.
AS was around $383. AA was around $250.
Mar 23, 2017, 10:34 pm
#18
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
Can you get the difference as cash or refund to credit card ? If not, can the voucher from the price guarantee be used to pay for someone else's airfare?
thanks
thanks
Mar 23, 2017, 10:41 pm
#19
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
Woah - Nice resurrection (13yr old thread)
Refunds are only back to form of payment if fare was 'Refundable' otherwise they are given in the form of a credit (think gift certificate) in the e-wallet of your account profile online.
Generally the name match involves the last name. I have heard first name can differ.
Refunds are only back to form of payment if fare was 'Refundable' otherwise they are given in the form of a credit (think gift certificate) in the e-wallet of your account profile online.
Generally the name match involves the last name. I have heard first name can differ.
Mar 24, 2017, 7:44 am
#20
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Woah - Nice resurrection (13yr old thread)
Refunds are only back to form of payment if fare was 'Refundable' otherwise they are given in the form of a credit (think gift certificate) in the e-wallet of your account profile online.
Generally the name match involves the last name. I have heard first name can differ.
Refunds are only back to form of payment if fare was 'Refundable' otherwise they are given in the form of a credit (think gift certificate) in the e-wallet of your account profile online.
Generally the name match involves the last name. I have heard first name can differ.
Mar 24, 2017, 10:26 am
#21
Join Date: Aug 2008
Location: Seattle
Programs: AS MVPG, Alaska Lounge, HHonors Silver, Bonvoy Gold, National Executive
Posts: 455
Mar 30, 2017, 7:42 am
#22
Join Date: Oct 2007
Location: RDU, SEA, YVR
Programs: AA, AC, AGR, AS, BA, CX, DL, UA, WN, all non-elite
Posts: 374
Does the price guarantee apply to Virgin America flights?
Mar 30, 2017, 9:08 am
#23
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Apr 17, 2017, 1:19 pm
#24
Join Date: Apr 2010
Location: SFO
Programs: Marriott LT Plat; WoH Exp; AS Gold; AA Plat
Posts: 369
Incorrect! - I just used the online guaranteed airfare tool for a VX flight from SFO to ORD. Funds already show up in 'my wallet' when I log into my account.
I guess VX operated is now considered AS operated!
the one down side - I did lose my seat assignment, which is a bummer!
I guess VX operated is now considered AS operated!
the one down side - I did lose my seat assignment, which is a bummer!
Jul 2, 2017, 4:35 pm
#25
Join Date: Nov 2005
Location: SEA
Programs: HH Silver
Posts: 2,400
I have been having trouble with their BPG tool for some reason. On one of my reservations, the price has gone down 3 times. Each time it has said I already have the lowest price. I was able to override it by changing the date of the reservation, then changing it back and getting the refund, but wonder why it is happening with this one reservation. The most obvious thing would be if it were R/T, but this reservation is one way.
Jul 4, 2017, 3:13 am
#26
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
I have been having trouble with their BPG tool for some reason. On one of my reservations, the price has gone down 3 times. Each time it has said I already have the lowest price. I was able to override it by changing the date of the reservation, then changing it back and getting the refund, but wonder why it is happening with this one reservation. The most obvious thing would be if it were R/T, but this reservation is one way.
Jul 4, 2017, 10:08 am
#27
Join Date: Nov 2005
Location: SEA
Programs: HH Silver
Posts: 2,400
Thanks Beckoa, I will if it happens again, but doubtful it will. Even though the flight isn't until the end of January, the price is the lowest I have ever seen, so don't think it will go down anymore. Fingers crossed though, lol. 
The odd thing, is I have not had any issue refaring the return reservation, its just the flight down.
The odd thing, is I have not had any issue refaring the return reservation, its just the flight down.
Aug 7, 2017, 12:36 pm
#28
Join Date: Aug 2017
Posts: 1
I have a credit certificate issued as a result of Price Guarantee. If I "give" the certificate # and PIN to a friend, will there be any issues when my friend tries to use it or must I arrange travel?
Aug 7, 2017, 8:01 pm
#29
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Jun 18, 2018, 4:01 pm
#30
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
Applied online for a certificate, received an updated itinerary confirming refund in the amount of $28.10, certificate (and corresponding PIN email) arrived two days later - in the amount of $20 (!?!). Flight is in late July. Sent an email to customer service, anxious to see the response.
