oneworld Emerald "Demotion"
May 4, 2023, 4:46 pm
#2
Join Date: Mar 2021
Location: I didn't SEA it
Posts: 205
Same happened to me after a rebooking on BA.
Thankfully it was a F ticket so lounge access wasn’t an issue, but I’d hope if it wasn’t I could just have showed the AS MP card within the app to display my actual status to resolve the issue.
Thankfully it was a F ticket so lounge access wasn’t an issue, but I’d hope if it wasn’t I could just have showed the AS MP card within the app to display my actual status to resolve the issue.
May 4, 2023, 4:58 pm
#3
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,839
May 4, 2023, 5:20 pm
#6
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,839
Might be worth reaching out to AS to make them aware there is an integration issue with some partners.
I found it interesting that my DE boarding pass showed my OW status even though they aren’t part of the alliance and it doesn’t buy me anything.
I found it interesting that my DE boarding pass showed my OW status even though they aren’t part of the alliance and it doesn’t buy me anything.
May 4, 2023, 5:21 pm
#7
Original Poster
Join Date: Jul 2006
Location: YVR
Programs: AS 75K
Posts: 245
I’d like to get into The Wing on my flight back…and simply not sure I can handle the shame if I'm rejected
May 4, 2023, 5:57 pm
#8
Original Poster
Join Date: Jul 2006
Location: YVR
Programs: AS 75K
Posts: 245
I would normally do that but tbh I’ve had to reach out to them for so many things lately and I'm feeling slightly less charitable every time I do. I really like AS but it's starting to feel like a full time job dealing with them…99% of the time it's because of some back office issue. Recent interactions have been long, frustrating, and bordering on the ludicrous: AS miles not crediting, miles crediting incorrectly, partner flights taking forever to credit, a glitch when I tried using a discount code. The best one, I reached out to them because a MP partner airline destination was missing on the AS site so it couldn’t be booked using miles. The rep was adamant that MP members are only allowed to book flights to/from a partner airline's hub city!!! It's time consuming and tiring so on this latest glitch I'm giving myself permission to just vent online and do nothing else. Who knows maybe there’s an AS lurker reading this who will send it up the food chain.
May 4, 2023, 7:41 pm
#9
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
I would normally do that but tbh I’ve had to reach out to them for so many things lately and I'm feeling slightly less charitable every time I do. I really like AS but it's starting to feel like a full time job dealing with them…99% of the time it's because of some back office issue.
May 4, 2023, 7:44 pm
#10
Join Date: Mar 2007
Posts: 4,963
But where does the $12.50 partner booking fee go? 😂
May 5, 2023, 9:17 am
#12
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,315
May 5, 2023, 10:41 pm
#14
Join Date: May 2008
Location: "the world is my country"
Programs: Alaska 100K (aka OWS)
Posts: 810
...but on the other hand, my daughter didn't make OWE this year and is sapphire, however BA and QR both still show her as OWE. I think AS needs to up their OW game. We are definitely the poor stepchild of OW - on Royal Jordanian last month, AS still didn't show up as a partner and I had to credit my miles to Avios.
May 5, 2023, 10:47 pm
#15
Join Date: Mar 2007
Posts: 4,963
...but on the other hand, my daughter didn't make OWE this year and is sapphire, however BA and QR both still show her as OWE. I think AS needs to up their OW game. We are definitely the poor stepchild of OW - on Royal Jordanian last month, AS still didn't show up as a partner and I had to credit my miles to Avios.