Problem Recognizing My Status
#1
Original Poster
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Kimpton Inner Circle Diamond
Posts: 3,165
Problem Recognizing My Status
I've been 75k for a long time, and just missed it by a few thousand miles and a few AS segments last year. Unfortunately, I am now Sapphire and every time I go to select seats on AS, the system wants to charge me for elite seats. I've had to call in twice now because the system wants to charge me. i don't know why this is, is anyone else having this problem?
#2
Join Date: Apr 2013
Location: San Francisco
Programs: Alaska 75K (RIP VX), Hyatt Globalist, BonVoy Plat, National Exec
Posts: 193
You don't explicitly state what your current status is. MVP Gold? At what stage of the booking/pre-flight process are you having this issue selecting seats? What do the phone agents say when you call in?
#4
Join Date: Jun 2005
Location: SAN
Programs: AS 75K, Marriott Plat, ICH Plat, HH Gold
Posts: 4,337
I am slightly confused by OP's wording as relating to 75K and then Sapphire, is the latter from another OW airline, or AS Gold?