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alaska award booking on fiji change
I was able to book LAX->NAN->AKL and MEL->NAN->SFO->LAX with the long legs being in business and the remainder in economy on Fiji via Alaska miles (55k one-way). Anyone have experience with changing the economy legs (NAN->AKL or MEL->NAN) to business within the same booking? Any advice would be greatly appreciated. So far no luck. I'm a noob.
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Originally Posted by aanihc
(Post 34766803)
I was able to book LAX->NAN->AKL and MEL->NAN->SFO->LAX with the long legs being in business and the remainder in economy on Fiji via Alaska miles (55k one-way). Anyone have experience with changing the economy legs (NAN->AKL or MEL->NAN) to business within the same booking? Any advice would be greatly appreciated. So far no luck. I'm a noob.
From https://en.wikipedia.org/wiki/List_o...s_destinations Fiji also flys to BNE, SYD, WLG & CHC (but may not be up to date) A map from the Great Circle Mapper - Great Circle Mapper |
Yeah for example NAN->AKL is available for booking business class (35k). I called Alaska and they do not "see" it as available for switch.
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unless you’re stopping over in NAN, this is probably married-segment availability (FJ has to have award space available for booking LAX-NAN-AKL as an entire trip; what’s available on the individual segments is unfortunately irrelevant)
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OP,
I had a similar itinerary to MEL with the second leg from NAN to MEL in economy. I kept monitoring the economy flight and when I saw saver business class open up I phoned Alaska. The agent said the same thing, she couldn't see the space. I told her if you try to make a separate booking for just the NAN to MEL the J space is indeed there. She did see that and said the best she could do was put in a request for the economy leg to be upgraded to business. She put me on hold and about 10 minutes later returned to the line and said to her surprise the request was approved. In fact, since exchange rates worked in the USD favor I was given a small refund as well of the taxes! Idk if it is a HUCA situation until you get an agent who can do it, but it's definitely doable IMO. |
Originally Posted by Dpetryszyn
(Post 34768429)
OP,
I had a similar itinerary to MEL with the second leg from NAN to MEL in economy. I kept monitoring the economy flight and when I saw saver business class open up I phoned Alaska. The agent said the same thing, she couldn't see the space. I told her if you try to make a separate booking for just the NAN to MEL the J space is indeed there. She did see that and said the best she could do was put in a request for the economy leg to be upgraded to business. She put me on hold and about 10 minutes later returned to the line and said to her surprise the request was approved. In fact, since exchange rates worked in the USD favor I was given a small refund as well of the taxes! Idk if it is a HUCA situation until you get an agent who can do it, but it's definitely doable IMO. |
Bumping this, I've got a y booking YVR-NAN and now see that Alaska shows J space, and confirmed that AA shows J space. When I tried to change it online it says cannot select seat, and the agent supposedly called the partner desk and said there's nothing they can do. Thinking should I cancel my Y ticket and try to rebook into J or try calling back and asking for the partner desk? It seems like there is plenty of Y space so not too concerned if I cancel but there's the $25 partner fee that won't be refunded.
edit: looks like someone else had perhaps booked it but had not ticketed as now it's gone, darn! |
Originally Posted by ellipsicon
(Post 35221005)
Bumping this, I've got a y booking YVR-NAN and now see that Alaska shows J space, and confirmed that AA shows J space. When I tried to change it online it says cannot select seat, and the agent supposedly called the partner desk and said there's nothing they can do. Thinking should I cancel my Y ticket and try to rebook into J or try calling back and asking for the partner desk? It seems like there is plenty of Y space so not too concerned if I cancel but there's the $25 partner fee that won't be refunded.
Essentially, you are canceling your first itinerary and booking a new one even though the PNR won't change. The search will offer you options and will show any differences in miles and Fees & Taxes; those can be either add/collect or redeposit/refund. Select the new flights you want and proceed to check-out. Since this is an effective change the partner award booking fee won't be collected again as you already paid that fee on the original booking. James |
Originally Posted by Flying for Fun
(Post 35221158)
How did you try to change it online? If you choose "Cancel this trip and use the value toward a new trip," you can just book a "new" itinerary in J with the same date. Make sure to set "Shop for" to First / Business from the drop down list.
Essentially, you are canceling your first itinerary and booking a new one even though the PNR won't change. The search will offer you options and will show any differences in miles and Fees & Taxes; those can be either add/collect or redeposit/refund. Select the new flights you want and proceed to check-out. Since this is an effective change the partner award booking fee won't be collected again as you already paid that fee on the original booking. James edit: Called again and got to the partner desk, definitely phantom space! |
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