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AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives

Old Dec 4, 22, 8:20 pm
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Last edit by: dayone
Suggested Questions to Be Asked of AS Executives by In-Person Attendees
  • The Elite Upgrade Processor does not upgrade at the elite windows when upgrade space is available and often process the upgrade list inconsistently when it does run. This has been a problem for well over a year. When will this be fixed?
  • What are the plans for overall network growth (% increase in flights) for 2023 and 2024? Is the focus more flights to existing cities?
  • What are the growth plans for SFO? LAX?
  • What are the plans for Dallas Love Field (currently only one flight daily to SEA and SFO)?
  • Please describe what *if any* plans exist for improving SEA ops in winter weather conditions the chaos that has rippled throughout the entire system for nearly a week after the last four or five wx events many of which actually didnt develop as badly as initially forecast has left a *very* bad impression of all aspects of AS operations and management
  • Going forward, will AS allow mixing partner award flights? Like SEA-LHR on BA, then LHR-KUL on MH on a single ticket?
  • Regarding Partner Award availability, are there any plans to make it easier for Seattle-based members to get to major U.S. gateways (e.g., LAX, DFW, ORD). In other words: why is there rarely/never award space at the right level to us get to these gateways?
  • What are the expansion plans for PAE? Are Spokane and Portland possibilities?

What was submitted from Remote participants:
  • How dependent on the network growth plan is the MAX assembly and delivery schedule?
  • What will it take to display "real" EQMs (e.g. No California Bonus) and AS metal segments required for elite tier status in the Alaska App?
  • A round robin question to each executive, non-binding answer of course, what airport would each exec like to see a new Alaska Lounge at?

Link to the presentation: Alaska Airlines Flyer Forum 2022 - YouTube




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AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives

Old Nov 23, 22, 12:00 pm
  #121  
 
Join Date: Dec 2018
Location: Seattle
Programs: Alaska airlines 100k
Posts: 791
Originally Posted by Eastbay1K
Nonetheless, WN is a big player in the short hop business market, and these folks "aren't too proud" about not sitting in F, or having a lounge, etc. They're the type that get to the airport as late as possible, get their preferred seat type either by status or paying $20 extra, and would rather fly OAK or the secondary airports than go out of their way to LAX or SFO, etc. The bigger competition (and not really big, but it takes out some incremental higher fare folks) is JSX in the secondary / convenient airport department for business and higher spend leisure travelers.
95% of my flights are self pay business related. I used to be an WN companion status level frequent flier but it was only for the schedule and where they flew directly. As soon as AS started having direct from SEA to midcon Midwest cities beyond ORD it permitted me the ability to go to AS with no issues.

showing up late to gate for WN is devastating regardless of status. Open seating is agnostic of highest status as soon as boarding starts. When needing to connect and flight lands late which is the norm for WN tough luck.
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Xrayman is offline  
Old Nov 23, 22, 12:17 pm
  #122  
 
Join Date: Dec 2018
Location: Seattle
Programs: Alaska airlines 100k
Posts: 791
Can someone ask if availed the opportunity:

why do they ALWAYS fill the middle seat in PC with saver fares when the ENTIRE back of plane middle seats are unfilled??

if not getting upgraded the empty middle seat is a huge benefit. In fact on occasion Ive bought the middle seat knowing full well my daughter is not traveling with me and my spouse
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Old Nov 23, 22, 12:26 pm
  #123  
nsx
Moderator: Southwest Airlines, Capital One
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Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,268
Many good discussion topics here for the Q&A. I will revise my previous opinion on the feasibility of intra-California competition to WN. Today on the busiest travel day of the year Southwest has a 9-hour gap between its LAX-SFO nonstops. Nothing from 9AM to 5PM. The SFO door is wide open even if OAK is not.
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Old Nov 23, 22, 12:41 pm
  #124  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 11,777
Moderator Note

And now back to discussing the AS Flyer Forum.

dayone, AS Moderator
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Old Dec 4, 22, 9:22 am
  #125  
 
Join Date: Aug 2008
Location: SAF
Programs: HH Gold, IHG Gold
Posts: 644
Anyone receive any updates on this? I signed up for the online version right when it came out but have not received anything back since then regarding the details.

An email reply back from them earlier noted:
Thank you for registering for the Alaska Airlines Flyer Forum. The following information has been submitted. You will receive a reminder email with the event details closer to December 5, 2022.
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Old Dec 4, 22, 9:23 am
  #126  
 
Join Date: Aug 2008
Location: SAF
Programs: HH Gold, IHG Gold
Posts: 644
Dupe, sorry - see above post
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Old Dec 4, 22, 9:32 am
  #127  
 
Join Date: May 2008
Location: SEA
Programs: Alaska 100K
Posts: 691
Originally Posted by G2244
Anyone receive any updates on this? I signed up for the online version right when it came out but have not received anything back since then regarding the details.

An email reply back from them earlier noted:
Thank you for registering for the Alaska Airlines Flyer Forum. The following information has been submitted. You will receive a reminder email with the event details closer to December 5, 2022.

Same.
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Old Dec 4, 22, 9:37 am
  #128  
 
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,466
Originally Posted by G2244
Anyone receive any updates on this? I signed up for the online version right when it came out but have not received anything back since then regarding the details.

An email reply back from them earlier noted:
Thank you for registering for the Alaska Airlines Flyer Forum. The following information has been submitted. You will receive a reminder email with the event details closer to December 5, 2022.
After registering for the in person event and getting a similar email I got 29 emails uninviting me, I then registered for the online but have not heard anything since getting the same email as you. I wonder if not only was the venue too small, but the bandwidth is too small to have more than 30 or so people listening in. If that is the case, shame on them for sending out so many emails when they knew it would be limited to just a few folks.
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Old Dec 4, 22, 10:43 am
  #129  
 
Join Date: Jan 2022
Location: Seattle
Programs: AS MVP Gold 100K: NEXUS: Global Entry
Posts: 53
Originally Posted by ctporter
After registering for the in person event and getting a similar email I got 29 emails uninviting me, I then registered for the online but have not heard anything since getting the same email as you. I wonder if not only was the venue too small, but the bandwidth is too small to have more than 30 or so people listening in. If that is the case, shame on them for sending out so many emails when they knew it would be limited to just a few folks.

No info yet. I was one of those who was kicked off the in person event via about 1214 uninvited emails. May be get uninvited to the online event too?
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Old Dec 4, 22, 11:43 am
  #130  
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Join Date: Jun 2007
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Same here.... haven't heard anything (yet) about tomorrow.
PDXPremier is offline  
Old Dec 4, 22, 12:04 pm
  #131  
 
Join Date: Mar 2021
Location: I didn't SEA it
Posts: 144
Received an reminder email on Friday from AS MP for the in-person event. There is a email to reach out to of [email protected] if you cant make it (so they can pull someone from a waitlist) so maybe a quick email there by those who believe they are confirmed, but want to make double sure ahead of tomorrow would work.


Arsene Wenger is offline  
Old Dec 4, 22, 12:59 pm
  #132  
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Originally Posted by Arsene Wenger
Received an reminder email on Friday from AS MP for the in-person event. There is a email to reach out to of [email protected] if you cant make it (so they can pull someone from a waitlist) so maybe a quick email there by those who believe they are confirmed, but want to make double sure ahead of tomorrow would work.


Since nobody seems to be getting any information about the virtual version of this event, I'm wondering if they've just decided to make it 100% in-person now.
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Old Dec 4, 22, 1:12 pm
  #133  
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Originally Posted by PDXPremier
Since nobody seems to be getting any information about the virtual version of this event, I'm wondering if they've just decided to make it 100% in-person now.
And what exactly do they think am I going to do now with all the hors d’oeuvres and wine bottles I have acquired to cater my own virtual event?
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Old Dec 4, 22, 1:23 pm
  #134  
 
Join Date: Apr 2003
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Posts: 5,442
Originally Posted by notquiteaff
And what exactly do they think am I going to do now with all the hors doeuvres and wine bottles I have acquired to cater my own virtual event?
Hold your own event and talk about AS's big plans to set up multiple mid-country hubs, become a dominant East-West airline, introduce new lie flat seats for their impending flights to Asia, and figure out how to fly when there is a threat of snowfall somewhere in Washington State?
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Old Dec 4, 22, 3:43 pm
  #135  
 
Join Date: May 2012
Location: HNL
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Posts: 1,129
Also no follow up email for the online version. AS is really doing a fine job of showing us that it cares with this one.
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