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AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives

Old Dec 4, 22, 8:20 pm
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Last edit by: dayone
Suggested Questions to Be Asked of AS Executives by In-Person Attendees
  • The Elite Upgrade Processor does not upgrade at the elite windows when upgrade space is available and often process the upgrade list inconsistently when it does run. This has been a problem for well over a year. When will this be fixed?
  • What are the plans for overall network growth (% increase in flights) for 2023 and 2024? Is the focus more flights to existing cities?
  • What are the growth plans for SFO? LAX?
  • What are the plans for Dallas Love Field (currently only one flight daily to SEA and SFO)?
  • Please describe what *if any* plans exist for improving SEA ops in winter weather conditions the chaos that has rippled throughout the entire system for nearly a week after the last four or five wx events many of which actually didnt develop as badly as initially forecast has left a *very* bad impression of all aspects of AS operations and management
  • Going forward, will AS allow mixing partner award flights? Like SEA-LHR on BA, then LHR-KUL on MH on a single ticket?
  • Regarding Partner Award availability, are there any plans to make it easier for Seattle-based members to get to major U.S. gateways (e.g., LAX, DFW, ORD). In other words: why is there rarely/never award space at the right level to us get to these gateways?
  • What are the expansion plans for PAE? Are Spokane and Portland possibilities?

What was submitted from Remote participants:
  • How dependent on the network growth plan is the MAX assembly and delivery schedule?
  • What will it take to display "real" EQMs (e.g. No California Bonus) and AS metal segments required for elite tier status in the Alaska App?
  • A round robin question to each executive, non-binding answer of course, what airport would each exec like to see a new Alaska Lounge at?

Link to the presentation: Alaska Airlines Flyer Forum 2022 - YouTube




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AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives

Old Nov 15, 22, 11:52 am
  #61  
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Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
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it got upgraded!
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Old Nov 15, 22, 12:07 pm
  #62  
nsx
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Originally Posted by Eastbay1K
Yes, but methinks you misremembered the last iteration of the processor!

https://www.flyertalk.com/forum/33899773-post11.html
That's a failed attempt at parallel processing.
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Old Nov 15, 22, 12:28 pm
  #63  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 11,777
Moderator Note

A bit of humor is good. Now, back to discussing the upcoming AS forum.

dayone, AS Moderator

Last edited by dayone; Nov 15, 22 at 12:47 pm Reason: Typo.
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Old Nov 15, 22, 12:33 pm
  #64  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,409
Update: Looks like the site has the sign-up form for me now! There's a section to include Q&A on the form as well.
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Last edited by be_rettSEA; Nov 15, 22 at 12:39 pm
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Old Nov 15, 22, 12:46 pm
  #65  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
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Originally Posted by be_rettSEA
Update: Looks like the site has the sign-up form for me now! There's a section to include Q&A on the form as well.
Sign up for the online or in-person forum?
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Old Nov 15, 22, 1:12 pm
  #66  
 
Join Date: Nov 2010
Location: CA
Programs: Alaska MVPG, Marriott Lifetime Platinum
Posts: 77
I'm a lowly MVP (although on track to be gold before the year ends for the first time), and I also received an invite for the online forum. It's bizarre that some 75k or 100k didn't get an invite! Maybe they will roll out some more invites?
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Old Nov 15, 22, 1:14 pm
  #67  
 
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 655
Just to give a little background on who got the in person invite: I've been AS elite for 10 years, 9 of them MVPG but never higher. Pre-pandemic I was averaging about 36 flights per year (~55k BiS miles on avg per year) with vast majority on AS & partner airlines (unless I was in some country where that wasn't an option). I generally take the time to provide feedback, good & bad, via AlaskaListens most of the time.

So by no means a top tier elite. I'm guessing they wanted to toss a wide net and get a range of elites to attend - otherwise they would've just focused on the 75K & 100K members.
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Old Nov 15, 22, 2:22 pm
  #68  
 
Join Date: May 2006
Location: SAN
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Originally Posted by be_rettSEA
Update: Looks like the site has the sign-up form for me now! There's a section to include Q&A on the form as well.
The online RSVP last night had a Q&A section. Confirmation email included my question as well.
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Old Nov 15, 22, 2:54 pm
  #69  
 
Join Date: Nov 2015
Posts: 5
Try again - the sign up form poped up for me this morning.
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Old Nov 15, 22, 2:55 pm
  #70  
 
Join Date: Jan 2011
Location: Pacific NW
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,909
Originally Posted by rune87
So...who else got, and is going to the Alaska Air Flyer Forum on Dec 5th?

Got mine I hope it's worth taking the time to "attend" In the registration they asked for questions you might have of the management team I was all over OW, AA relations lack of meaning fun award space, continued devaluation of miles. Who knows maybe until the old days when we had in person luncheons someone will answer.
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Old Nov 15, 22, 3:38 pm
  #71  
 
Join Date: Mar 2010
Location: Seattle, WA, USA
Programs: AS MVP Gold, Marriott Lifetime Titanium
Posts: 1,459
I hope somebody brings up the topic of no award space to OW gateway airports. It's incredibly frustrating to see no availability SEA-ORD/DFW/LAX where there seems to be so much more award space available. Just today I saw award space on an int'l flight out of DFW, then see the cheapest award rate was 30k miles for a Sunday morning at 7:30am with zero seats sold. This is nothing to do with partners opening up space, but rather AS making it possible to get to the gateway.
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Old Nov 15, 22, 3:39 pm
  #72  
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Access to signup seems to be restored. And so I did. I didn't submit any questions.
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Old Nov 15, 22, 3:43 pm
  #73  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,409
Originally Posted by dayone
Sign up for the online or in-person forum?
Online - sorry should've specified.
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Old Nov 15, 22, 3:55 pm
  #74  
 
Join Date: Aug 2019
Location: Bay Area, California
Programs: Alaska 75K, Bonvoy Titanium, Recovering United 1K
Posts: 310
My wife received an invite to the online event. She has never achieved status and I think she only had 2 revenue flights this year.
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Old Nov 15, 22, 5:44 pm
  #75  
 
Join Date: Jun 2021
Location: ANC
Programs: AS 100K
Posts: 225
Ill be attending virtually from an undisclosed AL. I dont have hope for much beyond a circlejerk and corporate speak, but since Ill be waiting on a flight anyway, Ill listen in.
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