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AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives

Old Dec 4, 22, 8:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dayone
Suggested Questions to Be Asked of AS Executives by In-Person Attendees
  • The Elite Upgrade Processor does not upgrade at the elite windows when upgrade space is available and often process the upgrade list inconsistently when it does run. This has been a problem for well over a year. When will this be fixed?
  • What are the plans for overall network growth (% increase in flights) for 2023 and 2024? Is the focus more flights to existing cities?
  • What are the growth plans for SFO? LAX?
  • What are the plans for Dallas Love Field (currently only one flight daily to SEA and SFO)?
  • Please describe what *if any* plans exist for improving SEA ops in winter weather conditions … the chaos that has rippled throughout the entire system for nearly a week after the last four or five wx events — many of which actually didn’t develop as badly as initially forecast — has left a *very* bad impression of all aspects of AS operations and management
  • Going forward, will AS allow mixing partner award flights? Like SEA-LHR on BA, then LHR-KUL on MH on a single ticket?
  • Regarding Partner Award availability, are there any plans to make it easier for Seattle-based members to get to major U.S. gateways (e.g., LAX, DFW, ORD). In other words: why is there rarely/never award space at the right level to us get to these gateways?
  • What are the expansion plans for PAE? Are Spokane and Portland possibilities?

What was submitted from Remote participants:
  • How dependent on the network growth plan is the MAX assembly and delivery schedule?
  • What will it take to display "real" EQMs (e.g. No California Bonus) and AS metal segments required for elite tier status in the Alaska App?
  • A round robin question to each executive, non-binding answer of course, what airport would each exec like to see a new Alaska Lounge at?

Link to the presentation: Alaska Airlines Flyer Forum 2022 - YouTube




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AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives

Old Nov 15, 22, 1:12 am
  #46  
 
Join Date: Jun 2009
Location: WA State
Programs: Alaska MVP Gold, Hilton Gold, Red Lion Gold
Posts: 154
I got the invite complete with an address. Honestly I miss the Gold lunches - I think this is some attempt at something like them. I’m also a selected user of the electronic bag tag. I’m very curious to see how it goes.
mikexner is offline  
Old Nov 15, 22, 7:21 am
  #47  
 
Join Date: May 2012
Location: CT
Programs: Delta SM, 1MM; Alaska Gold 100K
Posts: 46
I received the invite and responded. I am in Connecticut.
mrnewton is offline  
Old Nov 15, 22, 8:06 am
  #48  
 
Join Date: Feb 2002
Location: New York City, Northern NJ
Programs: AS, AA, Hilton, Hyatt
Posts: 1,040
Originally Posted by Nevsky View Post
Same issue. Earlier today I had the opportunity to sign up, but I wanted to think of a few questions first so I waited until the evening and now cannot sign up.
Same here! Snooze you lose, I guess.
rubbernyc is offline  
Old Nov 15, 22, 8:13 am
  #49  
 
Join Date: Feb 2022
Programs: Alaska MVP Gold 100K, Frontier Elite100K
Posts: 202
Only received online forum invite, but did others receive a physical location invite?
Kamiakdad is offline  
Old Nov 15, 22, 8:54 am
  #50  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,393
Didn't get either.. I wonder if they are excluding people who have had significant customer service issues in the past few months, or something?

Anyone with either of the in-person or online registration links feel like sharing them (privately would be fine if you don't feel like posting)?

*edit* just kidding - gmail search didn't pick it up, but I have the online version in my inbox. as others have reported, no way to actually rsvp though

Last edited by be_rettSEA; Nov 15, 22 at 9:29 am Reason: found the email
be_rettSEA is offline  
Old Nov 15, 22, 9:29 am
  #51  
 
Join Date: May 2012
Location: DCA, lived MCI, SEA/PDX,BUF (born/raised)
Programs: Marriott (Silver/Gold), IHG, Carlson, Best Western, Choice( Gold), AS (MVP), WN, UA
Posts: 7,352
Originally Posted by Nevsky View Post
Same issue. Earlier today I had the opportunity to sign up, but I wanted to think of a few questions first so I waited until the evening and now cannot sign up.

i live on the east coast. I don’t look at emails after 9 pm until the next morning. I click on link for reap but no registration link to fill out.
be_rettSEA likes this.
djp98374 is online now  
Old Nov 15, 22, 9:31 am
  #52  
 
Join Date: May 2012
Location: DCA, lived MCI, SEA/PDX,BUF (born/raised)
Programs: Marriott (Silver/Gold), IHG, Carlson, Best Western, Choice( Gold), AS (MVP), WN, UA
Posts: 7,352
Originally Posted by be_rettSEA View Post
Didn't get either.. I wonder if they are excluding people who have had significant customer service issues in the past few months, or something?

Anyone with either of the in-person or online registration links feel like sharing them (privately would be fine if you don't feel like posting)?

*edit* just kidding - gmail search didn't pick it up, but I have the online version in my inbox. as others have reported, no way to actually rsvp though
im just mvp
i didn’t file any complaints other than some web site issues when they butchered their web redesign.

i got online and hit rsvp but no follow up link on AS web page to register fir me.
djp98374 is online now  
Old Nov 15, 22, 9:33 am
  #53  
 
Join Date: May 2008
Location: SEA
Programs: Alaska 100K
Posts: 641
My husband gets invited to everything but I (female) only get rocks. We have identical status, though he’s probably nicer.
QT31415 is online now  
Old Nov 15, 22, 9:33 am
  #54  
 
Join Date: Apr 2010
Location: Northern California
Programs: AA Plat Pro, AS MVP, Marriott Titanium, IHG Plat, HH Gold, Hyatt Globalist, Aeroplan 75K, UA Slvr
Posts: 401
How did they decide who gets the invite? My husband got one, made MVP for the first time. I didn't even though I'm a 100k flyer this year, and 75K for the last three years. Ironically, it doesn't matter anyway because I will be on an Alaska flight the day of the meeting.
cocobird is offline  
Old Nov 15, 22, 9:44 am
  #55  
 
Join Date: Jun 2011
Posts: 167
Originally Posted by cocobird View Post
How did they decide who gets the invite? My husband got one, made MVP for the first time. I didn't even though I'm a 100k flyer this year, and 75K for the last three years. Ironically, it doesn't matter anyway because I will be on an Alaska flight the day of the meeting.
Based solely on the dissatisfaction on flyertalk, my money is on it being a subsub system of the upgrade processor.
SNAnghbr is offline  
Old Nov 15, 22, 9:50 am
  #56  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 36,420
Originally Posted by SNAnghbr View Post
Based solely on the dissatisfaction on flyertalk, my money is on it being a subsub system of the upgrade processor.
Fear not, the new one is being installed as you speak. Those with higher status got a sneak preview!


Eastbay1K is online now  
Old Nov 15, 22, 10:04 am
  #57  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.5MM; AS MVPG 75K
Posts: 19,824
isn't that the same one you discovered doing a similar job a couple years ago?
Eastbay1K likes this.
jrl767 is online now  
Old Nov 15, 22, 10:39 am
  #58  
 
Join Date: Mar 2010
Location: Seattle, WA, USA
Programs: AS MVP Gold, Marriott Lifetime Titanium
Posts: 1,416
Originally Posted by Eastbay1K View Post
Fear not, the new one is being installed as you speak. Those with higher status got a sneak preview!


Finally upgrading from the punch card readers. I'm certain now there's good time ahead.
WillTravel4Food is offline  
Old Nov 15, 22, 10:53 am
  #59  
nsx
Moderator: Southwest Airlines, Capital One
Hyatt Contributor Badge
 
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,208
Originally Posted by Eastbay1K View Post
Fear not, the new one is being installed as you speak. Those with higher status got a sneak preview!


Memories of the world's first write-only programming language: APL.
nsx is offline  
Old Nov 15, 22, 11:27 am
  #60  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 36,420
Originally Posted by jrl767 View Post
isn't that the same one you discovered doing a similar job a couple years ago?
Yes, but methinks you misremembered the last iteration of the processor!

https://www.flyertalk.com/forum/33899773-post11.html
Eastbay1K is online now  

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