Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives

Old Dec 4, 22, 8:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dayone
Suggested Questions to Be Asked of AS Executives by In-Person Attendees
  • The Elite Upgrade Processor does not upgrade at the elite windows when upgrade space is available and often process the upgrade list inconsistently when it does run. This has been a problem for well over a year. When will this be fixed?
  • What are the plans for overall network growth (% increase in flights) for 2023 and 2024? Is the focus more flights to existing cities?
  • What are the growth plans for SFO? LAX?
  • What are the plans for Dallas Love Field (currently only one flight daily to SEA and SFO)?
  • Please describe what *if any* plans exist for improving SEA ops in winter weather conditions the chaos that has rippled throughout the entire system for nearly a week after the last four or five wx events many of which actually didnt develop as badly as initially forecast has left a *very* bad impression of all aspects of AS operations and management
  • Going forward, will AS allow mixing partner award flights? Like SEA-LHR on BA, then LHR-KUL on MH on a single ticket?
  • Regarding Partner Award availability, are there any plans to make it easier for Seattle-based members to get to major U.S. gateways (e.g., LAX, DFW, ORD). In other words: why is there rarely/never award space at the right level to us get to these gateways?
  • What are the expansion plans for PAE? Are Spokane and Portland possibilities?

What was submitted from Remote participants:
  • How dependent on the network growth plan is the MAX assembly and delivery schedule?
  • What will it take to display "real" EQMs (e.g. No California Bonus) and AS metal segments required for elite tier status in the Alaska App?
  • A round robin question to each executive, non-binding answer of course, what airport would each exec like to see a new Alaska Lounge at?

Link to the presentation: Alaska Airlines Flyer Forum 2022 - YouTube




Print Wikipost

AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives

Old Dec 5, 22, 5:20 pm
  #196  
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,129
Never got a link from AS but was able to get in a few minutes late (meetings! whee!) thanks to the kind folks above who posted the YouTube link. Doesn't look like I missed a whole lot but looking forward to the Q&A.
WrightHI is online now  
Old Dec 5, 22, 5:23 pm
  #197  
 
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 2,633
20 minutes in so far and for an event geared to AS MP / elites / FF, a majority of this information is AS 101.
anteater is offline  
Old Dec 5, 22, 5:23 pm
  #198  
 
Join Date: May 2008
Location: SEA
Programs: Alaska 100K
Posts: 691
Wow, I love this description of OW! If only it was true!
anteater and mildfrequence like this.
QT31415 is offline  
Old Dec 5, 22, 5:23 pm
  #199  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,340
So far my favorite "new" benefit is MVPs and MVPGs being added to the first class upgrade list on AA flights.
PDXPremier is offline  
Old Dec 5, 22, 5:25 pm
  #200  
 
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 100k, Hilton Diamond, Bonvoy Gold
Posts: 190
Originally Posted by PDXPremier
So far my favorite "new" benefit is MVPs and MVPGs being added to the first class upgrade list on AA flights.
I'm mixed on this... it'll definitely be nice but I worry about what (presumably) adding AA platinums and golds to AS upgrade lists will do given how easy it is to earn AA status nowadays
ItsAnAdam is offline  
Old Dec 5, 22, 5:27 pm
  #201  
 
Join Date: Nov 2015
Location: Alaska
Programs: MVPG75, Club 49, OWE, Hilton, Bonvoy, Enterprise Plus, MGM, AA, BA
Posts: 79
Listening in now... good speakers so far, waiting for submitted questions to be addressed.
eponymous_coward likes this.
AkGirl59 is offline  
Old Dec 5, 22, 5:28 pm
  #202  
 
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 2,633
Perhaps AS could re-imagine and modernize the UG professor so it aligns with the core AS values, CARE. 🤙🏻🍹
WrightHI and ssk244 like this.
anteater is offline  
Old Dec 5, 22, 5:28 pm
  #203  
 
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,158
Big mention of the move to T1 for SFO, and it says New Lounge in the graphic, but Andrew skipped right over that bullet point. I still think it's a consolidation into the AC.


NoLaGent is offline  
Old Dec 5, 22, 5:31 pm
  #204  
Hilton Contributor Badge
 
Join Date: Aug 2015
Location: SEA
Programs: Alaska Airlines MVP Gold
Posts: 282
Is this new? Ability to buy tickets on a wider set of partners? Probably not the most meaningful change for frequent fliers.

ft543 is offline  
Old Dec 5, 22, 5:31 pm
  #205  
nsx
Moderator: Southwest Airlines, Capital One
Hyatt Contributor Badge
 
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,268
AS will move to Terminal 1 at SFO, next to JetBlue and Southwest. From there we we have airside access to International Terminal A with two part-time Priority Pass lounges. Caution: The AF lounge often turns away PP holders even outside their posted exclusion hours. Alaska will have a lounge in Terminal 1, probably without Priority Pass access unless the lounge is huge.
nsx is offline  
Old Dec 5, 22, 5:32 pm
  #206  
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: All airline status gone as of 2/1/24, woe betide me
Posts: 19,987
Apparently they'll be introducing more automation in handling airport lobby operations. I hope they don't call it a "talking ticket" though.


sltlyamusd likes this.
eponymous_coward is offline  
Old Dec 5, 22, 5:32 pm
  #207  
 
Join Date: May 2008
Location: SEA
Programs: Alaska 100K
Posts: 691
Still talking about the lobby upgrade and expansion.... I had to think for awhile to remember what the lobby was. This is definitely not aimed toward elites or frequent fliers.
QT31415 is offline  
Old Dec 5, 22, 5:34 pm
  #208  
 
Join Date: Nov 2017
Location: Miami & Leon, MX
Programs: UA PREMIER 1K, AS MVP 75K, DL GOLD, IHG LIFE PLAT, HILTON DIAMOND
Posts: 357
Half of these things are really confusing me right now...
itripreport is offline  
Old Dec 5, 22, 5:34 pm
  #209  
 
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 2,633
I wonder if AS is going to address the abject failure of the OW priority baggage perk.
ItsAnAdam likes this.
anteater is offline  
Old Dec 5, 22, 5:36 pm
  #210  
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,129
I hope they're serious about automating compensation when they miss the 20-minute bag guarantee. I'm generally not inclined to chase down a rep if the bag is a few minutes late, but an extra 2500 miles on those occasions wouldn't break my heart.

Edited to add: surprised there was nothing in the prepared remarks about credit card updates. They said they were going to roll out "improvements" before year end, and there was the abortive/inadvertent ad with new T&Cs, but nothing here (unless it was in the first 10 minutes, which I missed).
WrightHI is online now  

Thread Tools
Search this Thread