Dec 4, 22, 8:20 pm
Last edit by: dayone
Suggested Questions to Be Asked of AS Executives by In-Person Attendees
What was submitted from Remote participants:
Link to the presentation: Alaska Airlines Flyer Forum 2022 - YouTube
- The Elite Upgrade Processor does not upgrade at the elite windows when upgrade space is available and often process the upgrade list inconsistently when it does run. This has been a problem for well over a year. When will this be fixed?
- What are the plans for overall network growth (% increase in flights) for 2023 and 2024? Is the focus more flights to existing cities?
- What are the growth plans for SFO? LAX?
- What are the plans for Dallas Love Field (currently only one flight daily to SEA and SFO)?
- Please describe what *if any* plans exist for improving SEA ops in winter weather conditions … the chaos that has rippled throughout the entire system for nearly a week after the last four or five wx events — many of which actually didn’t develop as badly as initially forecast — has left a *very* bad impression of all aspects of AS operations and management
- Going forward, will AS allow mixing partner award flights? Like SEA-LHR on BA, then LHR-KUL on MH on a single ticket?
- Regarding Partner Award availability, are there any plans to make it easier for Seattle-based members to get to major U.S. gateways (e.g., LAX, DFW, ORD). In other words: why is there rarely/never award space at the right level to us get to these gateways?
- What are the expansion plans for PAE? Are Spokane and Portland possibilities?
What was submitted from Remote participants:
- How dependent on the network growth plan is the MAX assembly and delivery schedule?
- What will it take to display "real" EQMs (e.g. No California Bonus) and AS metal segments required for elite tier status in the Alaska App?
- A round robin question to each executive, non-binding answer of course, what airport would each exec like to see a new Alaska Lounge at?
Link to the presentation: Alaska Airlines Flyer Forum 2022 - YouTube
AS In-Person (and Online) Flyer Forum with Alaska Airlines Executives
Dec 5, 22, 5:20 pm
#196
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,129
Never got a link from AS but was able to get in a few minutes late (meetings! whee!) thanks to the kind folks above who posted the YouTube link. Doesn't look like I missed a whole lot but looking forward to the Q&A.
Dec 5, 22, 5:23 pm
#197
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 2,633
20 minutes in so far and for an event geared to AS MP / elites / FF, a majority of this information is AS 101.
Dec 5, 22, 5:23 pm
#198
Join Date: May 2008
Location: SEA
Programs: Alaska 100K
Posts: 691
Wow, I love this description of OW! If only it was true!
Dec 5, 22, 5:23 pm
#199
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,340
So far my favorite "new" benefit is MVPs and MVPGs being added to the first class upgrade list on AA flights.
Dec 5, 22, 5:25 pm
#200
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 100k, Hilton Diamond, Bonvoy Gold
Posts: 190
I'm mixed on this... it'll definitely be nice but I worry about what (presumably) adding AA platinums and golds to AS upgrade lists will do given how easy it is to earn AA status nowadays
Dec 5, 22, 5:27 pm
#201
Join Date: Nov 2015
Location: Alaska
Programs: MVPG75, Club 49, OWE, Hilton, Bonvoy, Enterprise Plus, MGM, AA, BA
Posts: 79
Listening in now... good speakers so far, waiting for submitted questions to be addressed.
Dec 5, 22, 5:28 pm
#202
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 2,633
Perhaps AS could re-imagine and modernize the UG professor so it aligns with the core AS values, CARE. 🤙🏻🍹
Dec 5, 22, 5:28 pm
#203
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,158
Big mention of the move to T1 for SFO, and it says New Lounge in the graphic, but Andrew skipped right over that bullet point. I still think it's a consolidation into the AC.
Dec 5, 22, 5:31 pm
#204
Join Date: Aug 2015
Location: SEA
Programs: Alaska Airlines MVP Gold
Posts: 282
Is this new? Ability to buy tickets on a wider set of partners? Probably not the most meaningful change for frequent fliers.
Dec 5, 22, 5:31 pm
#205
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,268
AS will move to Terminal 1 at SFO, next to JetBlue and Southwest. From there we we have airside access to International Terminal A with two part-time Priority Pass lounges. Caution: The AF lounge often turns away PP holders even outside their posted exclusion hours. Alaska will have a lounge in Terminal 1, probably without Priority Pass access unless the lounge is huge.
Dec 5, 22, 5:32 pm
#206
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: All airline status gone as of 2/1/24, woe betide me
Posts: 19,987
Apparently they'll be introducing more automation in handling airport lobby operations. I hope they don't call it a "talking ticket" though.
Dec 5, 22, 5:32 pm
#207
Join Date: May 2008
Location: SEA
Programs: Alaska 100K
Posts: 691
Still talking about the lobby upgrade and expansion.... I had to think for awhile to remember what the lobby was. This is definitely not aimed toward elites or frequent fliers.
Dec 5, 22, 5:34 pm
#208
Join Date: Nov 2017
Location: Miami & Leon, MX
Programs: UA PREMIER 1K, AS MVP 75K, DL GOLD, IHG LIFE PLAT, HILTON DIAMOND
Posts: 357
Half of these things are really confusing me right now...
Dec 5, 22, 5:34 pm
#209
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 2,633
I wonder if AS is going to address the abject failure of the OW priority baggage perk.
Dec 5, 22, 5:36 pm
#210
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,129
I hope they're serious about automating compensation when they miss the 20-minute bag guarantee. I'm generally not inclined to chase down a rep if the bag is a few minutes late, but an extra 2500 miles on those occasions wouldn't break my heart.
Edited to add: surprised there was nothing in the prepared remarks about credit card updates. They said they were going to roll out "improvements" before year end, and there was the abortive/inadvertent ad with new T&Cs, but nothing here (unless it was in the first 10 minutes, which I missed).
Edited to add: surprised there was nothing in the prepared remarks about credit card updates. They said they were going to roll out "improvements" before year end, and there was the abortive/inadvertent ad with new T&Cs, but nothing here (unless it was in the first 10 minutes, which I missed).
