Merge Alaska Air Mileage Plan accounts
Jun 18, 2022, 2:00 pm
#1
Suspended
Original Poster
Join Date: Mar 2022
Posts: 58
Merge Alaska Air Mileage Plan accounts
Hi,
I signed up recently for a Business BoA card, and for whatever reason they assigned me a new account which has ow 60k miles, while my main one has the balance (~190k). Is there any ways to merge them together? Trying to get a hold on Mileage Plan but their lines are super busy. Also, I cannot retrieve my new account online, although when I phone in the automatic system does recognize my number (which incidentally is different from my original account's).
I signed up recently for a Business BoA card, and for whatever reason they assigned me a new account which has ow 60k miles, while my main one has the balance (~190k). Is there any ways to merge them together? Trying to get a hold on Mileage Plan but their lines are super busy. Also, I cannot retrieve my new account online, although when I phone in the automatic system does recognize my number (which incidentally is different from my original account's).
Jun 18, 2022, 2:31 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,817
Hi,
I signed up recently for a Business BoA card, and for whatever reason they assigned me a new account which has ow 60k miles, while my main one has the balance (~190k). Is there any ways to merge them together? Trying to get a hold on Mileage Plan but their lines are super busy. Also, I cannot retrieve my new account online, although when I phone in the automatic system does recognize my number (which incidentally is different from my original account's).
I signed up recently for a Business BoA card, and for whatever reason they assigned me a new account which has ow 60k miles, while my main one has the balance (~190k). Is there any ways to merge them together? Trying to get a hold on Mileage Plan but their lines are super busy. Also, I cannot retrieve my new account online, although when I phone in the automatic system does recognize my number (which incidentally is different from my original account's).
Jun 19, 2022, 1:14 am
#3
Join Date: Oct 2020
Programs: AS MVPG 100K
Posts: 154
The same thing happened to me. If you can not reach Mileage Plan Customer Care, then you can use CHAT. A Mileage Plan CC agent should be able to merge those accounts for you. It will takes a few days for the new account to show the correct mile.
Jun 20, 2022, 10:17 am
#4
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Original Poster
Join Date: Mar 2022
Posts: 58
Thanks! I am trying the Twitter route as someone suggested and will report back well.
Jun 20, 2022, 9:02 pm
#5
Join Date: Jan 2013
Location: SEA & LMT
Programs: AS100K, AS Lounge+, Marriott Plat, SBUXG, GE, Costco Exec, Amazon Prime, Nat Parks Yearly Pass
Posts: 274
Just received my statement… same thing happened to me. I’m absolutely sure I used my 20-something-year-old MP number when I signed up for the biz account. Anyone have luck with the chat or twit route?