AS Launches First-Ever Flight Subscription Service (Flight Pass) in CA, AZ, NV and UT
#63
Join Date: Mar 2007
Posts: 4,960
Even after chatting with their dedicated subscription support I still have no way to actually buy a subscription. Lots of kinks to work out on this one.
#65
Join Date: Feb 2022
Programs: Alaska MVP Gold 100K, Frontier Elite100K
Posts: 222
My two cents, this is going to be a flop. It is geared for California residents with almost no discount for intrastate travel. It might work if it allowed different time zone travel for added monthly cost but essentially California travel, it's a hard no go for me and like the vast majority of high mileage fliers.
#66
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 819
A couple months ago, I talked to some FTers asking their suggestions if I get admitted into a top school in the Bay Area. Since the rent is crazy high there, I figured it *might* be cheaper for me to go to school by plane, if I commute less than 3X weekly from LAX. I calculated the cost, it's still cheaper for me to commute by air, if I use miles and book in advance and buy in bulk where there is a sale. Then I looked at UA personal travel program, which you deposit minimum $10k/yr, and get 2% discount for deeply discounted economy fares. Not competitive, so I figured it'd be better if I become a free agent and book whatever cheapest on LAX-SFO for me future commute. I was thrilled when I saw this travel pass, then just by reading the comments here, I figured it's gonna be useless for me. $64 LAX-SFO is not that competitive, and up to 2X roundtrips per month means I have to buy 6 sets of this to facilitate my future commute needs, not worth it, unless it's guaranteed I can get my $25 baggage voucher roundtrip
#67
Join Date: Jan 2010
Location: SFO
Posts: 1,752
https://crankyflier.com/2022/02/17/a...a-flight-pass/
Alex Corey, Alaska’s MD of Revenue Products & Strategy, told me yesterday that the airline had been developing the idea of entering the subscription game for years — they were just looking for the right time and opportunity. About a year ago they began working with Caravelo on a firm plan, and yesterday all that hard work became public with the rollout of the Flight Pass and Flight Pass Pro.
The over-arching idea was to create something that would play into the never-ending appetite for subscriptions. Alex rattled off all sorts of numbers, including that subscriptions would reach $1.5 trillion by 2025 and there is a growing trend of “power subscribers” who have more than 10 subscriptions at a time. With the pandemic trends of people being able to work from anywhere along with wanting “safe exploration” and nearby vacations, Alaska figured it had finally found its opportunity.
First, Alaska had to define a target market, so it could build the right product. Initially that was the price-sensitive traveler who liked the idea of having an “incredibly low fixed price” that would allow them to plan their travels out for a full year. A college student going home (or on spring break) was an obvious example of someone with regular travel needs and a low budget. That defines the Flight Pass market.
The over-arching idea was to create something that would play into the never-ending appetite for subscriptions. Alex rattled off all sorts of numbers, including that subscriptions would reach $1.5 trillion by 2025 and there is a growing trend of “power subscribers” who have more than 10 subscriptions at a time. With the pandemic trends of people being able to work from anywhere along with wanting “safe exploration” and nearby vacations, Alaska figured it had finally found its opportunity.
First, Alaska had to define a target market, so it could build the right product. Initially that was the price-sensitive traveler who liked the idea of having an “incredibly low fixed price” that would allow them to plan their travels out for a full year. A college student going home (or on spring break) was an obvious example of someone with regular travel needs and a low budget. That defines the Flight Pass market.
#68
Join Date: Mar 2007
Posts: 4,960
#69
Join Date: Dec 2007
Location: PDX
Programs: AS MVPG
Posts: 608
#70
Join Date: Aug 2012
Posts: 6,752
My initial reaction before any substantive analysis is that it's a fair deal, at least for my purposes. It would be pretty compelling assuming this triggered the Amex flight credits for me since I'd literally use all of it for SFO - LAS and occasionally to PHX.
I'll probably try it, if only to get some help on my way to the 24 segments.
PS - I'm assuming we get all of our elite benefits and not like the dreaded "X" fare treatment.
- Question - Anyone know if it's on a calendar or 30 period on sign up? In other words, if I sign up now for the fee, the moment March's fee hits, I can use it? Or, the 30 day clocks from today and won't be able to use it until the fee hits again at around March 17th?
I'll probably try it, if only to get some help on my way to the 24 segments.
PS - I'm assuming we get all of our elite benefits and not like the dreaded "X" fare treatment.
- Question - Anyone know if it's on a calendar or 30 period on sign up? In other words, if I sign up now for the fee, the moment March's fee hits, I can use it? Or, the 30 day clocks from today and won't be able to use it until the fee hits again at around March 17th?
Last edited by Visconti; Feb 17, 2022 at 11:26 am Reason: added question...
#71
Join Date: Jun 2019
Location: ANC
Posts: 404
I will guess that AS will receive plenty of feedback from Flyer Talkers if they ask for help prioritizing the list of IT items to fix. I will also guess that this subscription, as currently positioned, is nowhere near the top of the list.
#73
Join Date: Sep 2021
Programs: AS MVP Gold 75K
Posts: 248
To sum it up it sounds like this is a bad deal for most
being limited to mostly intra California flights, having expensive potential changing surcharges not to mention that on top of the subscription all flights cost $14.5 ish in taxes and fees, and really,
They just had to do it through a third party, oh my.
also being locked in for a year And having your credits expire. And on the day of launch they website is not even working and people are having trouble booking flights
not to mention that it does not come with free baggage, a guaranteed upgrade, and we don’t even know what fair class we are put in.
and most importantly it will cost more then buying the flights directly from Alaska’s
even the cheapest plan seems to be $70ish a one way intra-California flight
I hope the add more routes, and potentially make this more valuable, but I know it probably won’t happen
being limited to mostly intra California flights, having expensive potential changing surcharges not to mention that on top of the subscription all flights cost $14.5 ish in taxes and fees, and really,
They just had to do it through a third party, oh my.
also being locked in for a year And having your credits expire. And on the day of launch they website is not even working and people are having trouble booking flights
not to mention that it does not come with free baggage, a guaranteed upgrade, and we don’t even know what fair class we are put in.
and most importantly it will cost more then buying the flights directly from Alaska’s
even the cheapest plan seems to be $70ish a one way intra-California flight
I hope the add more routes, and potentially make this more valuable, but I know it probably won’t happen
#74
Join Date: Aug 2007
Location: MRY/SFO/SJC
Programs: AS MVP, Hilton Diamond, IHG Gold
Posts: 7,784
This was exciting until I read the T&Cs.
From MRY my only option is SAN and I'm not all that fond of SAN once or less per year. I was expecting this to be segment-based so I could do MRY-SAN-PHX/SMF/STS, but only a handful of destinations are bookable roundtrip vs multi-city to start with without the Pass anyway.
From MRY my only option is SAN and I'm not all that fond of SAN once or less per year. I was expecting this to be segment-based so I could do MRY-SAN-PHX/SMF/STS, but only a handful of destinations are bookable roundtrip vs multi-city to start with without the Pass anyway.
#75
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,844
They likely could have made this much easier by paying a monthly fee to get a unique discount code that is good for say 20% off any available fare for particular routes up to XX number of times per year. This would still keep people looking at Alaska first, some won't use it--so they still get the breakage they may be hoping for, mileage runners could still have their fun, and they already have the existing infrastructure to manage it.
Nobody likes a "discount" which then has a bunch of hoops to jump through every time--never quite knowing how much your chosen flight will really cost and what the trade off would be given that on many of the routes there are several competitors. Having RT as the only option basically kills it for anybody needing flexibility. There are many times when I would prefer to take one carrier short haul from SFO but another has a better time/fare one way or the other. Paying a monthly fee to potentially pay both a higher fare and be inconvenienced is not a great combination.
Nobody likes a "discount" which then has a bunch of hoops to jump through every time--never quite knowing how much your chosen flight will really cost and what the trade off would be given that on many of the routes there are several competitors. Having RT as the only option basically kills it for anybody needing flexibility. There are many times when I would prefer to take one carrier short haul from SFO but another has a better time/fare one way or the other. Paying a monthly fee to potentially pay both a higher fare and be inconvenienced is not a great combination.