$9 Fee for Complimentary Premium Seat -- IT Glitch?
Jan 24, 2022, 9:17 pm
#1
Original Poster
Join Date: Jun 2019
Location: ANC
Posts: 404
$9 Fee for Complimentary Premium Seat -- IT Glitch?
Saw a post by WestSideBilly in the Flame Free thread and I'm seeing the same issue: MVP Gold & & 75K trying to book complimentary Premium Class seats are seeing a $9 Fee. It looks like for both new and existing bookings.
I'm also seeing a new web interface on the flight booking page so wondering if the two are related.
I'm also seeing a new web interface on the flight booking page so wondering if the two are related.
Jan 24, 2022, 9:33 pm
#3
Original Poster
Join Date: Jun 2019
Location: ANC
Posts: 404
Did it take you all the way through to the page to ask how you want to pay? I'm on the checkout page and it's showing a fare of $8.37 plus taxes, fees, charges of $0.63 for a subtotal of $9.00 for a Premium seat. Making me select a payment method to complete the "Purchase", which I haven't done. I don't need any more fun with this particular reservation.
Jan 24, 2022, 10:38 pm
#5
Join Date: Dec 2003
Location: Oakland CA
Programs: DL Gold, AS MVPG, Globalist
Posts: 1,008
I saw the same tonight. Went to change a premium seat that I already purchased, and they wanted $9. I didn’t go all the way through the process; figured my old seat was good enough.
Jan 25, 2022, 12:21 pm
#7
Join Date: Aug 2020
Location: Seattle
Programs: 75K, HH Diamond
Posts: 93
I had the same $9 issue for seats when purchasing yesterday, chose some seats in Y and just went with it. just logged in and they had been changed up to prem and OW elite seats overnight. Flight is a month out, just chose different prem seats at no cost.