International flights - AS Covid-19 testing rules discrepancy
#16
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,381
Winning answer in my opinion. Is it really worth this much struggle with TIMATIC to get an AS flight?
#17
Original Poster
Join Date: Jan 2000
Location: Canada
Programs: AS, DL, UA, Hyatt, SPG
Posts: 2,574
Ok, some positive news today, Alaska Cust Serv this morning referred me to the Alaska Aerodoc portal which clearly reflects the exemption for recently recovered individuals flying to Canada:
(Testing section 3, subsection 2)
Customer Service advised that because this is clearly articulated in their Aero TracelDoc system that I’m good to go and should have no issue at Seattle on my flight to Canada. Fingers crossed, but feeling a lot more optimistic now!
(Testing section 3, subsection 2)
Customer Service advised that because this is clearly articulated in their Aero TracelDoc system that I’m good to go and should have no issue at Seattle on my flight to Canada. Fingers crossed, but feeling a lot more optimistic now!
#18
Join Date: Aug 2017
Posts: 1,610
Can you please link to the aerodoc portal - because that is what alaska agents will be internally using regardless of what customer emails say, it will be a useful thing to have for the future when booking international flights on alaska airlines
#19
Original Poster
Join Date: Jan 2000
Location: Canada
Programs: AS, DL, UA, Hyatt, SPG
Posts: 2,574
Wondering which documents you’ll need for your international trip?
Visit out partner TravelDoc. Filling out that form with the details of your international trip will help you determine the documentation and visa requirements of your destination.
#20
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,950
This actually highlights another problem with Canada's rules (ones that need updating given how Omicron in particular works): the emphasis on PCR testing, which can come back positive for literal weeks after the onset of symptoms, for a variant that's contagious for as little as five days. Quite a few other countries – and I saw this firsthand in Greece btw – accept antigen tests that have an established 98% or higher rate of detecting positive cases.
Most countries also accept recovery certificates of some kind, and considering Canada accepts easily forged CDC cards for American travelers, I'm not really understanding why they're being so obtuse in this way.
Finally, I find it interesting that what I'd call the "happy medium" here gets limited attention in the media: NAAT tests, which are both molecular and can be processed in as little as an hour. (In the US, you can obtain one at most Walgreens pharmacies IIRC, though you'll need to book an appointment for drive-thru testing in advance.
Yes, although TIMATIC is used by many/most airlines. But really glad to see the TravelDoc documentation that basically makes these concerns moot, in my mind.
#21
Join Date: Jan 2009
Location: YVR
Posts: 344
This thread got me a little concerned so reached out to both IATA and someone on the AS exec team. Received responses from both today.
The Timatic team advised that their system is already updated regarding recovery information (attached screenshot).
(Makes me think that Copa has a cached or outdated version of Timatic on the website.)
The email to AS was forwarded to the Policy and Procedures Dept to confirm if info was outdated, and said they’d work with IT to update if required.
Seems to be a non-issue considering OPs updates anyways, but hopefully AS will update the info that they’re publishing/sending out at the least.
The Timatic team advised that their system is already updated regarding recovery information (attached screenshot).
(Makes me think that Copa has a cached or outdated version of Timatic on the website.)
The email to AS was forwarded to the Policy and Procedures Dept to confirm if info was outdated, and said they’d work with IT to update if required.
Seems to be a non-issue considering OPs updates anyways, but hopefully AS will update the info that they’re publishing/sending out at the least.
#22
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,950
(Makes me think that Copa has a cached or outdated version of Timatic on the website.)
The email to AS was forwarded to the Policy and Procedures Dept to confirm if info was outdated, and said they’d work with IT to update if required.
Seems to be a non-issue considering OPs updates anyways, but hopefully AS will update the info that they’re publishing/sending out at the least.
Seems to be a non-issue considering OPs updates anyways, but hopefully AS will update the info that they’re publishing/sending out at the least.