Jan 18, 2022, 3:01 pm
Last edit by: dayone
- Requirements:
100K Eligible miles earned on Alaska Airlines, oneworld Alliance and our Global Partners
or 140 Eligible segments flown on Alaska Airlines, oneworld Alliance and our Global Partners
24 minimum number of flights marketed and operated by Alaska Airlines
- Flight Benefits:
Elite bonus miles: 150%
First Class upgrades at the time of booking: Y, B, H, K or M fares
Premium Class upgrades at the time of booking: All fares except Saver fares
First and Premium Class upgrades on Alaska non-qualifying fares: 120 hours (Highest waitlist priority)
Companion upgrades to First Class
Companion upgrades to Premium Class
First Class guest upgrades (max. 4 per year)
International upgrade certificates on American Airlines: 2 One-way
- Airport benefits:
Priority check-in and boarding
Free checked bags: 3
Preferred seating
Express security line at select airports
Standby and wait list for full flights
Alaska Lounge membership discount
Four Alaska Lounge day passes (max. 4 per year)
- oneworld priority
Emerald
MVP Gold 100K Tier - Features and Benefits
Apr 28, 2022, 10:24 am
#166
Join Date: Nov 2017
Location: Miami & Leon, MX
Programs: UA 1K, DL GOLD, IHG LIFE PLAT, BONVOY'ED GOLD
Posts: 549
The closest I had to being recognized for 100K was on the phone... by my friend. He called alaska to reschedule both of our flights (we are flying together in separate res), and when he gave her my confirmation number, she immediately noticed I had 100K and told him "Oh boy he's done his fair share of flying, I have so many things I'd want to ask him"... and that's about it... I had to fight my way into a free snack on FLL-LAX the other day
Apr 28, 2022, 8:42 pm
#167
Join Date: Apr 2020
Programs: Marriott Bonvoy Titanium; AS 100k; BA Silver; UA Silver
Posts: 442
Wish list for 2023 100k benefits:
1) Basic Alaska lounge annual membership - not the plus lounge membership and not just $100 or something off the total cost.
2) Enhanced GGU’s- doubtful this would be offered and they can’t even make the standard program useful so not even sure this would be a viable benefit
3) Pre board 100k’s first- now I am all for disabled/vets/babies/elderly to be able to pre board, but lately it seems to be taken advantage of. My ANC/SEA today had literally 50 preboards. It almost seems like once the pre board line starts, lots of folk just add to it. And what’s up with the people who pre board just because they have pets with them. Ok so I would like to hear from the GA - “We will begin our pre boarding process starting with our mileage plan MVP 100k golds” - that benefit alone might make me shoot for 100k in 2023
4) Dedicated 100k phone line - after last months disaster I think this would be very useful
The above plus just getting the current benefits consistent would keep me from shifting 2nd half 2022 flights to DL. And maybe not waiting until November to announce additional benefits so as to have time to make the qualification.
This is prob asking way too much from AS. As stated above in posts, it amazes me that such a seemingly well run company can’t get some of the basics regarding IT and Elite customer service benefits straightened out.
1) Basic Alaska lounge annual membership - not the plus lounge membership and not just $100 or something off the total cost.
2) Enhanced GGU’s- doubtful this would be offered and they can’t even make the standard program useful so not even sure this would be a viable benefit
3) Pre board 100k’s first- now I am all for disabled/vets/babies/elderly to be able to pre board, but lately it seems to be taken advantage of. My ANC/SEA today had literally 50 preboards. It almost seems like once the pre board line starts, lots of folk just add to it. And what’s up with the people who pre board just because they have pets with them. Ok so I would like to hear from the GA - “We will begin our pre boarding process starting with our mileage plan MVP 100k golds” - that benefit alone might make me shoot for 100k in 2023
4) Dedicated 100k phone line - after last months disaster I think this would be very useful
The above plus just getting the current benefits consistent would keep me from shifting 2nd half 2022 flights to DL. And maybe not waiting until November to announce additional benefits so as to have time to make the qualification.
This is prob asking way too much from AS. As stated above in posts, it amazes me that such a seemingly well run company can’t get some of the basics regarding IT and Elite customer service benefits straightened out.
1. Upgrades on X fares
2. Free cancellation of X fares
3. CLEAR membership
4. Better discount on AS lounge membership
5. Ability to gift AS Gold status
6. Discounted on-board WiFi
7. Ability to bring 70-lb checked bags
Actually, I'd love if AS stops mentioning my name while (in rare cases) recognizing my status during the flight.
Apr 28, 2022, 11:28 pm
#168
Join Date: Oct 2019
Location: PDX, OGG or between the two
Programs: AS 75K
Posts: 2,863
From a cost benefit standpoint I'd LOVE the Saver fare upgrades but I think it's doubtful to happen. It's been floated A LOT on people's wish-lists but never even hinted at from AS or anyone that seems to be "in the know".
Lounge membership, Clear, baggage and gifting status? Of those I'd most appreciate lounge membership or even a couple more passes but it's not a huge deal. $30 with my BofA CC. Maybe a way to keep me from being locked if a lounge is at capacity?
Clear? I already get Precheck from my CC, gifting status MVP is good enough for my freeloading family members
Baggage? I rarely have oversized bags and the few times I have they let it slide. When I have I've been prepared to pay the $100 (or whatever it is) and it would be well worth it compared to the time/money of normal shipping. Of course we all have our own list. At the end of the day I think most 100Ks would agree the initial year has been a moderate to big letdown.
Apr 29, 2022, 12:15 am
#169
Join Date: Feb 2022
Programs: Alaska MVP Gold 100K, Frontier Elite100K
Posts: 222
That's an understatement. I took extra effort to achieve 100k last year. Flew to Hawaii twice in December to get to 100k. I thought the heavens would open and champagne and benefits would enhance my travel experience. And I would be treated like a God, with full recognition and treatment. The first quarter has been nothing short of disappointing. Failed to upgrade on 3 flights so far when last year as 75k had only 1 flight not upgrade for the entire year. I've had to beg to get the benefits of chocolates and snacks. Had to inform FA that I was 100k more than half the time since it didn't show up on their apps. Got lots of apologies after showing my status card when last year I was immediately recognized and received all benefits I was entitled. Even compensation for delays or cancelations were better at 75k last year with the exception of my most recent cancelation compensation. So far this year 100k has felt more like MVP standard than top of elite status. And don't get me on the AA SWU certificates and luggage tags. Both should be in my hands at this stage but still waiting with no communications with a definite time it will happen.
Apr 29, 2022, 9:24 am
#170
Join Date: Apr 2020
Programs: Marriott Bonvoy Titanium; AS 100k; BA Silver; UA Silver
Posts: 442
Of all these I'm surprised the wifi thing hasn't been offered. It seems like such an easy yet useful thing for those flying a lot.
From a cost benefit standpoint I'd LOVE the Saver fare upgrades but I think it's doubtful to happen. It's been floated A LOT on people's wish-lists but never even hinted at from AS or anyone that seems to be "in the know".
Lounge membership, Clear, baggage and gifting status? Of those I'd most appreciate lounge membership or even a couple more passes but it's not a huge deal. $30 with my BofA CC. Maybe a way to keep me from being locked if a lounge is at capacity?
Clear? I already get Precheck from my CC, gifting status MVP is good enough for my freeloading family members Baggage? I rarely have oversized bags and the few times I have they let it slide. When I have I've been prepared to pay the $100 (or whatever it is) and it would be well worth it compared to the time/money of normal shipping. Of course we all have our own list. At the end of the day I think most 100Ks would agree the initial year has been a moderate to big letdown.
From a cost benefit standpoint I'd LOVE the Saver fare upgrades but I think it's doubtful to happen. It's been floated A LOT on people's wish-lists but never even hinted at from AS or anyone that seems to be "in the know".
Lounge membership, Clear, baggage and gifting status? Of those I'd most appreciate lounge membership or even a couple more passes but it's not a huge deal. $30 with my BofA CC. Maybe a way to keep me from being locked if a lounge is at capacity?
Clear? I already get Precheck from my CC, gifting status MVP is good enough for my freeloading family members
Baggage? I rarely have oversized bags and the few times I have they let it slide. When I have I've been prepared to pay the $100 (or whatever it is) and it would be well worth it compared to the time/money of normal shipping. Of course we all have our own list. At the end of the day I think most 100Ks would agree the initial year has been a moderate to big letdown.I agree that the chance to get upgrades on X fares are very small, and I'll be happy if we can go back to the practice of cancelling them for free.
If we don't get better discounted AS lounge membership, maybe we can get more (6-8 instead of 4) one-day coupons?
Apr 29, 2022, 10:11 am
#171
Moderator: Alaska Mileage Plan
Original Poster
Join Date: Feb 2005
Posts: 12,316
There are no plans for X upgrades for 100K.
DL originally had a three-year exclusive with CLEAR. UA now also has a partnership. I believe an airline partnership has some requirements (e.g., system linking so that BPs can be accessed).
DL originally had a three-year exclusive with CLEAR. UA now also has a partnership. I believe an airline partnership has some requirements (e.g., system linking so that BPs can be accessed).
Apr 29, 2022, 10:26 am
#172
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,628
Apr 29, 2022, 11:38 am
#173
Join Date: Apr 2002
Location: SEA, MKE, PSP
Programs: AS MVP75K
Posts: 396
I've had to beg to get the benefits of chocolates and snacks. Had to inform FA that I was 100k more than half the time since it didn't show up on their apps. Got lots of apologies after showing my status card when last year I was immediately recognized and received all benefits I was entitled.
Apr 29, 2022, 11:50 am
#174
Join Date: Feb 2022
Programs: Alaska MVP Gold 100K, Frontier Elite100K
Posts: 222
Yesterday, I received a survey request from Alaska about my most recent CS contact, the lack of planning of 100k status is so bad that when I got the question of what my status level is if any, 100k wasn't on the list. The top level on the survey was 75k. This survey is used to direct Alaska on how to improve customer service. Apparently addressing 100k customers is not high on their radar.
Apr 29, 2022, 1:40 pm
#177
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
Apr 29, 2022, 1:42 pm
#178
Join Date: Aug 2019
Location: Bay Area, California
Programs: Alaska MVP Gold (ex-75K), Bonvoy Titanium, Recovering United 1K
Posts: 338
Someone mentioned, that the Flight Attendant app needs to be updated on their phones, to show the new 100k level, which makes sense. So hopefully this will happen less and less. Why didn't AS force an upgrade to the app? Half the time when I access one of my banking apps it tells me it's out of date and I need to update. Another example of AS, IT department doing a glorious job.
Apr 29, 2022, 1:59 pm
#179
Join Date: Feb 2022
Programs: Alaska MVP Gold 100K, Frontier Elite100K
Posts: 222
The problem is that AS IT app have some bugs. When I spoke to the FA about my snack and chocolate and why my status wasn't showing up on her app, she looked at the passenger list and on that list of her app I was clearly marked as 100k, the problem was that was not imported to her elites list on the same app. And she told me she wasn't sure why and that she was not informed to reboot her app. So she had the updated initial version of the app but not the newest app that had the bug fixes She apologized and next time I'm on her flight she will make sure that I get recognized especially since I gave her a box of chocolate covered macadamia nuts for the flight crew before I was seated. This should never have happened. All the bugs should have been addressed in beta, but clearly AS rushed to appease AA benefits merger.
Apr 29, 2022, 2:20 pm
#180
Join Date: Mar 2014
Location: US West Coast
Programs: Alaska 100K, Hyatt Gl, Marriott Ti/LTP
Posts: 353
Probably not. There's probably an enumerated value in the profile for status level, and if the app matches one of ["MV", "G", "75"], it displays a badge or banner or something on the seat. But when it sees "100", it just doesn't know what to do with it and doesn't display anything.
Of course, there are approximately 10,000 ways that it could have been handled in software to make this not a problem, but that's not where the engineering resources went.
Of course, there are approximately 10,000 ways that it could have been handled in software to make this not a problem, but that's not where the engineering resources went.