2021 Alaska Airlines FLAME-FREE Q&A Thread: All Welcome, New and Old!

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Dec 22, 21, 7:04 pm

#1291

be_rettSEA

Join Date: Mar 2016

Location: LAX

Programs: AS MVPG, IHG Diamond Elite

Posts: 1,409

Quote:

Originally Posted by Flying for Fun

Thanks for the datapoint. I didn't know international was excluded. Although, if the bag isn't loaded for two days, being held up in customs clearance really isn't the issue. AS used to be pretty proactive in service recovery. With joining oneworld, that seems to be waning from multiple, less than stellar, experiences I have had this year. Perhaps AA is rubbing off on them.

James

Agree this is outside of the BSG territory.. An hour or two to get it on the belt due to customs is one thing, but significantly delayed like this, they should be offering something either proactively or with an email to customer care.

Dec 23, 21, 9:11 am

#1292

DrewBr

Join Date: Mar 2012

Location: DCA

Programs: B6, AA, AS

Posts: 115

Quote:

Originally Posted by DrewBr

.... No bags. Does this occur often?

Bag update.
They did fly bags on the next day AS 6.
Good news; delivered 2 bags. We were missing 2 bags.
Bad news; Only one is ours.
Who is running this operation?
Name and address right there on bags, still deliver wrong bag. I wish I could work everywhere. lol
Bags delivered this am between 8am and 9am. Left on front porch. No knock or call. Oh my.

be_rettSEA and anteater like this.

Dec 23, 21, 1:01 pm

#1293

samosa

Join Date: Mar 2013

Location: DCA - PDX - LAX

Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k

Posts: 697

Quote:

Originally Posted by DrewBr

having suffered through many bag issues when I was with United, these airlines contract with companies who contract with Uber driver type folks with trucks or vans to deliver bags. From what I understood it was a volume thing where you got paid for each delivery (not bag) and there was little proof except a picture you needed to submit. So very little accountability and the airlines are not involved. When I lived in dc, bags came wet from being in the bed of a dirty pickup.

DrewBr likes this.

Dec 23, 21, 1:04 pm

#1294

thatmikereed

Join Date: Oct 2021

Location: TX

Programs: Alaska, AA, Marriott

Posts: 941

Quote:

Originally Posted by DrewBr

Bad news; Only one is ours.

Or good news... Christmas came early?

DrewBr, samosa, Flying for Fun and 2 others like this.

Dec 23, 21, 7:17 pm

#1295

maradori

Join Date: Jun 2009

Location: YYZ, SFO

Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite

Posts: 2,448

Got a question, would love to hear people's perspectives on it

I'm booking travel SFO-MCO for Nov 2022. The nonstop costs $199 in non-saver main cabin, F is $499. If I choose "MVP 75K upgrade", the upgradeable fare is $399 and if I choose MVP Gold Guest, the upgradeable fare is $219. However, both SFO-MCO and MCO-SFO are showing F in a white box, so I can't get upgrade after booking. In such a scenario, what is the best course of action - book the $199, $219, or $399 fare? Or put another way, is there any point paying extra if you can't confirm upgrade immediately after booking?

Thank you in advance!! (aside: if anyone else is going to edc orlando, send me a dm!!)

Dec 24, 21, 3:02 pm

#1296

mtofell

Join Date: Oct 2019

Location: PDX, OGG or between the two

Programs: AS 75K

Posts: 2,405

Overlapping Flights Booked

I guess I've never done this before but I just assumed I wouldn't be allowed.

I ended up finding a more favorable time for an upcoming flight and booked it before canceling the original one. So, I had tickets for two flights that were in the air at the same time. Is that normal for the AS system to allow? I'd think they'd want to prevent that from happening.

anteater likes this.

Dec 24, 21, 3:13 pm

#1297

anteater

Join Date: Nov 2016

Location: On a plane or a beach

Programs: Yes

Posts: 2,631

Quote:

Originally Posted by mtofell

I have never seen the system disallow purchasing a conflicting ticket, but I usually get an email later notifying me that I have conflicting itineraries and one of them will be cancelled automatically — unless I contact AS to cancel one of them myself.

AS definitely wants to prevent intended-use bookings.

kalderlake, mtofell and hyedmd like this.

Dec 24, 21, 3:18 pm

#1298

Finkface

Join Date: Dec 2012

Location: YVR, HNL

Programs: AS 75k, UA peon, BA Bronze, AC E50k, HH Diamond, Fairmont Plat (RIP)

Posts: 7,640

Quote:

Originally Posted by mtofell

Plus, it is definitely again the terms in the Contract of Carriage. My AS account is far too valuable to me to risk losing it over something like this. Will that happen? Maybe, maybe not. Probably not. But it isn’t something I’d be willing to risk. I would just change to the one you intend to use rather than hold two impossible bookings.

anteater likes this.

Dec 24, 21, 4:17 pm

#1299

mtofell

Join Date: Oct 2019

Location: PDX, OGG or between the two

Programs: AS 75K

Posts: 2,405

Quote:

Originally Posted by Finkface

Plus, it is definitely again the terms in the Contract of Carriage.

Ah, I love the education here.... I never knew there was such a thing.

Here's #7 D.: (bold is mine)

Duplicate, impossible/illogical, fraudulent, fictitious or abusive bookings and/or reservations, or bookings and/or reservations made by Passengers with no intention of being used, are prohibited and may be subject to cancellation. A duplicate or impossible/illogical booking includes, but is not limited to, bookings for the same Passenger on flights traveling on or about the same date between one or more of the same or nearby origin and/or destination (such as SEALAX and SEAONT or SNASEA and ONTSEA), or bookings with Connections that depart before the arrival of the inbound flight. Fraudulent, fictitious or abusive bookings are defined as any bookings made without having been requested by or on behalf of the named Passenger. Additionally, creating bookings to hold or block seats for the purpose of obtaining lower fares, Mileage Plan award inventory, or upgrades that may not otherwise be available, or to gain access to airport facilities, or to circumvent any of Alaska's fare rules or policies, is prohibited without prior authorization from Alaska.

I've been doing a lot of booking and and changing/canceling.... basically taking advantage of the "no change fees" policy since my schedule and needs change a lot. I'm now starting to wonder how much is too much? I have to think I'd get a warning if I were pushing it?

Anyone have experience with "discipline" from AS?

Dec 24, 21, 4:34 pm

#1300

TravelingZoomer

Join Date: Jan 2019

Location: SAN, BOS

Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,

Posts: 2,032

Quote:

Originally Posted by mtofell

Ah, I love the education here.... I never knew there was such a thing.

Here's #7 D.: (bold is mine)

Duplicate, impossible/illogical, fraudulent, fictitious or abusive bookings and/or reservations, or bookings and/or reservations made by Passengers with no intention of being used, are prohibited and may be subject to cancellation. A duplicate or impossible/illogical booking includes, but is not limited to, bookings for the same Passenger on flights traveling on or about the same date between one or more of the same or nearby origin and/or destination (such as SEALAX and SEAONT or SNASEA and ONTSEA), or bookings with Connections that depart before the arrival of the inbound flight. Fraudulent, fictitious or abusive bookings are defined as any bookings made without having been requested by or on behalf of the named Passenger. Additionally, creating bookings to hold or block seats for the purpose of obtaining lower fares, Mileage Plan award inventory, or upgrades that may not otherwise be available, or to gain access to airport facilities, or to circumvent any of Alaska's fare rules or policies, is prohibited without prior authorization from Alaska.

This is basic CYA (cover your …) language. It’s really for abusers (e.g. I book evening flight because it’s a lot cheaper than the midday flight, which I’ve also booked but never intended to use that ticket to make sure that an open F space is still there when I SDC as a 85k).

(alaska I’ve never done this please don’t go snooping into my account if you’ve figured out who I am, purely for educational purposes

)

be_rettSEA and mtofell like this.

Dec 24, 21, 5:41 pm

#1301

Mikey

Join Date: Aug 1999

Location: Washington State

Posts: 1,737

I have never been to the SEA AS Lounge in the North Terminal. Can someone tell me how to find it?

Dec 24, 21, 6:20 pm

#1302

mtofell

Join Date: Oct 2019

Location: PDX, OGG or between the two

Programs: AS 75K

Posts: 2,405

Quote:

Originally Posted by Mikey

I have never been to the SEA AS Lounge in the North Terminal. Can someone tell me how to find it?

Upstairs on the mezzanine level near the middle of the terminal (it's really not a very big terminal). The stairs and elevator are very near the restaurants and newsstand/store.

samosa, TravelingZoomer and FlyerDigits like this.

Dec 24, 21, 6:44 pm

#1303

Mikey

Join Date: Aug 1999

Location: Washington State

Posts: 1,737

Thanks!!

FlyerDigits likes this.

Dec 24, 21, 9:38 pm

#1304

hyedmd

Join Date: Apr 2020

Location: DEN, SEA, IAH

Programs: Marriott Bonvoy Titanium; AS 100k; BA Silver; UA Silver

Posts: 418

Quote:

Originally Posted by maradori

I believe that F icons are for MVP® Gold guest upgrades. If you're flying by yourself, then you don't need to worry about them. In this case, if you want to pay for the F fare (to get 1.75 EQM and AS lounge access), then it makes sense to get the upgradable fare because it often (but not always for whatever reason) is cheaper. If extra EQM and lounge access don't matter for you, you may want to purchase the main cabin and you'll get an automatic complimentary upgrade request to the F seats (link)

Dec 25, 21, 2:53 pm

#1305

flymonthly

Join Date: Nov 2009

Location: Yellow Springs

Programs: AS 75k

Posts: 1,512

Quote:

Originally Posted by maradori

Quote:

Originally Posted by hyedmd

I believe that F icons are for MVP® Gold guest upgrades...

No, the F icons apply to ANY immediate upgrade. If you're not going to buy F, I would lean towards buying the $219 upgradeable fare and setting an ExpertFlyer (EF) alert for upgrade space or if you don't have EF, checking for upgrade availability as often as you can. The GGU upgradeable fare, being only $20 more than the non-saver fare, is likely at the lowest it's going to be. Even if you aren't able to use a GGU, the slightly higher fare class may move you up on the waitlist for a complimentary upgrade during your 120 hour upgrade window.

samosa, be_rettSEA, anteater and 2 others like this.