Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

2021 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!

2021 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!

Old Feb 5, 21, 12:03 pm
  #91  
 
Join Date: Aug 2019
Location: Seattle, WA
Programs: AS MVPG
Posts: 496
Originally Posted by TheStrangerIn29K View Post
I've just checked in for an AS flight tomorrow. I have TSA PreCheck, and I've confirmed that my KTN is entered correctly in the reservation, but "TSA PreCheck" isn't showing on my boarding pass, neither in the app or on paper. Is this something known to happen sometimes? I've never encountered it before.
Was the KTN on the reservation when it was originally made? I had a similar problem when I had added the KTN after the reservation was made. Had to go to the check in desk to get it added. But that was 2 years ago, so not sure if this is still an issue.
Bellerina is offline  
Old Feb 5, 21, 12:13 pm
  #92  
 
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,244
Originally Posted by TheStrangerIn29K View Post
I've just checked in for an AS flight tomorrow. I have TSA PreCheck, and I've confirmed that my KTN is entered correctly in the reservation, but "TSA PreCheck" isn't showing on my boarding pass, neither in the app or on paper. Is this something known to happen sometimes? I've never encountered it before.
It's a glitch that I first experienced in early January and that others have recently reported as well. I had to call in and they added back, even though like you, it looked like I had it on my end. I then just rechecked in via the app and it appeared.
Bellerina and hyedmd like this.
RAD_PDX is offline  
Old Feb 5, 21, 12:30 pm
  #93  
 
Join Date: Jan 2020
Location: SEA
Programs: AS MVPG75K | oneworld Emerald
Posts: 574
Originally Posted by RAD_PDX View Post
It's a glitch that I first experienced in early January and that others have recently reported as well. I had to call in and they added back, even though like you, it looked like I had it on my end. I then just rechecked in via the app and it appeared.
I called AS Reservations, and the Agent said she's had multiple callers report the issue today and gave me the number for TSA Customer Service.

I was told it looks like an issue of my being registered with TSA with my middle name included, but it not being stored with the airline. I've gone ahead to add it to the AS side. I'll give it a while to trickle through the systems and report back on whether that did the trick in time. Return flight is 8 days later, so I'll see how that one goes too.

Unrelated: Believe it or not, TSA Customer Service had the perkiest, friendliest agents I have spoken with in years. Personable and conversational, and the second lady I talked to (had to get routed to PreCheck agents) called me "Hon'" 3x, "Honey" 1x, and "Sir" 1x. Today, OK with me. Even their hold music was relaxing and therapeutic.

If I ever need a pick-me-up or self affirmation thing, I may call them back. 1-866-289-9673. If I knew what the heck 'clearing one's chakras' means, I'd suspect this had a similar effect.
PDXpress and NoLaGent like this.
Ford Fairlane is offline  
Old Feb 5, 21, 12:32 pm
  #94  
 
Join Date: Jan 2020
Location: SEA
Programs: AS MVPG75K | oneworld Emerald
Posts: 574
Originally Posted by Bellerina View Post
Was the KTN on the reservation when it was originally made? I had a similar problem when I had added the KTN after the reservation was made. Had to go to the check in desk to get it added. But that was 2 years ago, so not sure if this is still an issue.
It was, yes. First time this has happened in 2.5 years of PreCheck.
Bellerina likes this.
Ford Fairlane is offline  
Old Feb 5, 21, 12:39 pm
  #95  
 
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,244
Originally Posted by TheStrangerIn29K View Post
I called AS Reservations, and the Agent said she's had multiple callers report the issue today and gave me the number for TSA Customer Service.

I was told it looks like an issue of my being registered with TSA with my middle name included, but it not being stored with the airline. I've gone ahead to add it to the AS side. I'll give it a while to trickle through the systems and report back on whether that did the trick in time. Return flight is 8 days later, so I'll see how that one goes too.

Unrelated: Believe it or not, TSA Customer Service had the perkiest, friendliest agents I have spoken with in years. Personable and conversational, and the second lady I talked to (had to get routed to PreCheck agents) called me "Hon'" 3x, "Honey" 1x, and "Sir" 1x. Today, OK with me. Even their hold music was relaxing and therapeutic.

If I ever need a pick-me-up or self affirmation thing, I may call them back. 1-866-289-9673. If I knew what the heck 'clearing one's chakras' means, I'd suspect this had a similar effect.
Very strange, but thanks for letting us know.
RAD_PDX is offline  
Old Feb 5, 21, 6:33 pm
  #96  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 11,611
Looking at our seat map for a flight tomorrow (738) and all the vacant seats, in blue, have an "S" in them. What does that stand for?
Thx
philemer is offline  
Old Feb 5, 21, 7:20 pm
  #97  
 
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,244
Originally Posted by philemer View Post
Looking at our seat map for a flight tomorrow (738) and all the vacant seats, in blue, have an "S" in them. What does that stand for?
Thx
That means that they are eligible to be selected by anyone on a saver fare. The whole seat map opens up for this at T-24.
RAD_PDX is offline  
Old Feb 5, 21, 8:02 pm
  #98  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 11,611
Originally Posted by RAD_PDX View Post
That means that they are eligible to be selected by anyone on a saver fare. The whole seat map opens up for this at T-24.
Good to know. Thx!!
philemer is offline  
Old Feb 6, 21, 8:32 am
  #99  
 
Join Date: Mar 2010
Location: Seattle, WA, USA
Programs: AS MVP Gold, Marriott Lifetime Titanium
Posts: 1,416
Originally Posted by TheStrangerIn29K View Post
I called AS Reservations, and the Agent said she's had multiple callers report the issue today and gave me the number for TSA Customer Service.
Unrelated: Believe it or not, TSA Customer Service had the perkiest, friendliest agents I have spoken with in years. Personable and conversational, and the second lady I talked to (had to get routed to PreCheck agents) called me "Hon'" 3x, "Honey" 1x, and "Sir" 1x. Today, OK with me. Even their hold music was relaxing and therapeutic.

If I ever need a pick-me-up or self affirmation thing, I may call them back. 1-866-289-9673. If I knew what the heck 'clearing one's chakras' means, I'd suspect this had a similar effect.
Friendly TSA staff? Next thing you tell us is you saw cats and dogs playing together in the streets, bipartisanship in Congress, and Beijing and Taipei sharing niceties. All perfectly valid signs it's the end of days. Or maybe there are a couple genuinely nice people left in the world.
WillTravel4Food is offline  
Old Feb 6, 21, 9:49 am
  #100  
 
Join Date: Jan 2020
Location: SEA
Programs: AS MVPG75K | oneworld Emerald
Posts: 574
Originally Posted by WillTravel4Food View Post
Friendly TSA staff? Next thing you tell us is you saw cats and dogs playing together in the streets, bipartisanship in Congress, and Beijing and Taipei sharing niceties. All perfectly valid signs it's the end of days. Or maybe there are a couple genuinely nice people left in the world.
That one was could have been an anomaly. That two were was startling. And they weren't cookie cutter nice. The first one was a chill young guy, the other a bubbly mid-30s-sounding lady. I will keep looking up cautiously for flying pigs just the same.
Ford Fairlane is offline  
Old Feb 6, 21, 9:52 am
  #101  
 
Join Date: Jan 2020
Location: SEA
Programs: AS MVPG75K | oneworld Emerald
Posts: 574
Originally Posted by RAD_PDX View Post
Very strange, but thanks for letting us know.
The mystery of my PreCheck not showing is solved. The agent at the airport who helped me was familiar with the step @Bellerina mentioned, re-entering the KTN, but that didn't work. Then she noticed that my birth month in the AS system was off by one. She fixed that and Voila! Back to life in the fast lane.

No idea how that happened. All was fine a few weeks ago when I last flew, and I'm pretty sure I haven't even been to the part of the profile where a birth date could be changed. Anyway, very glad she spotted that.
Bellerina likes this.
Ford Fairlane is offline  
Old Feb 7, 21, 6:45 pm
  #102  
FlyerTalk Evangelist
 
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 19,700
Whatís the current status of operations for AS at SAN? Have all flights including Horizon/Skywest been consolidated in T2 with fully airside connections? Iím looking at booking a flight for later this year with a 30í connection in paid F and want to be sure itís likely doable. Of course, itís more than likely we will have a schedule change that blows it up, but the price is right as of today.
PV_Premier is offline  
Old Feb 7, 21, 6:49 pm
  #103  
 
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,244
Originally Posted by PV_Premier View Post
Whatís the current status of operations for AS at SAN? Have all flights including Horizon/Skywest been consolidated in T2 with fully airside connections? Iím looking at booking a flight for later this year with a 30í connection in paid F and want to be sure itís likely doable. Of course, itís more than likely we will have a schedule change that blows it up, but the price is right as of today.
All in T2, about a 45 second walk max. Very doable if everything is on time. Assume it will be canceled/rescheduled (which it sounds like you already know to do).
RAD_PDX is offline  
Old Feb 8, 21, 10:35 am
  #104  
FT
 
Join Date: Sep 2002
Posts: 385
I've switched my home airport due to a recent move and am considering consolidating my frequent but short haul Southwest travel as well as my infrequent but long haul American Airlines travel with Alaska Airlines. I assume changes to the plan will be announced come late March or early April. Of course, flights on Alaska are credited to Mileage Plan. And so are American Airlines domestic and international. Does this also apply to transatlantic to London? What about if it's a British Airways transatlantic? Will it be easier to accrue miles on Alaska than American when flying transatlantic? My other option is to stay w/ American Airlines and shift my Southwest flights to Alaska and keep earning AA miles although transatlantic on BA won't count. Does it make sense to wait till announced changes or has this already been defined (I can't find it on their website if so).
FT is offline  
Old Feb 8, 21, 10:39 am
  #105  
 
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,244
Originally Posted by FT View Post
I've switched my home airport due to a recent move and am considering consolidating my frequent but short haul Southwest travel as well as my infrequent but long haul American Airlines travel with Alaska Airlines. I assume changes to the plan will be announced come late March or early April. Of course, flights on Alaska are credited to Mileage Plan. And so are American Airlines domestic and international. Does this also apply to transatlantic to London? What about if it's a British Airways transatlantic? Will it be easier to accrue miles on Alaska than American when flying transatlantic? My other option is to stay w/ American Airlines and shift my Southwest flights to Alaska and keep earning AA miles although transatlantic on BA won't count. Does it make sense to wait till announced changes or has this already been defined (I can't find it on their website if so).
Specifics for parts of the Oneworld merger are still being worked out but these links will give you a good idea of what to expect. A quick and easy answer to your question is that AA and BA transatlantic flights can be credited to Mileage Plan.

https://www.alaskaair.com/content/mi...rican-airlines

https://www.alaskaair.com/content/mi...ritish-airways
RAD_PDX is offline  

Thread Tools
Search this Thread